Ballet Barre Works

I recently attended this studio and loved the classes. I got a hard workout and the instructors were fun and sweet. However, I had a problem with payment. I purchased a two week unlimited pass for $ 40 which I paid upfront on my VISA. To my knowledge, I did not authorize any further charges. I attended two classes immediately following the unlimited period (my mistake — I did not recall what day I completed my first class which started the 14 day countdown).
I was then contacted by the studio advising me of an outstanding account. I responded within a few days asking for confirmation of the start/​end day of the 14 day trial and the dates I attended classes (you can access this information on your account online but my log-​in did not work). They responded nicely with the information and asked what I would «like to do» and stated that if I purchased one of their passes that I could apply the two classes I already completed to it (a fair deal and one that I intended to take).
But, I had not got around to responding to that email when (7 days later) I received an email informing me that they had decided to just charge my VISA for the amount owing. This really ticked me off. In fairness to them, I was already tired and stressed after the work week. I responded (in haste) that I had not given them permission to charge my VISA and to refund it. They responded (5 days later) that if I wanted a refund, then I would have to come into the studio first and pay for the classes in cash.
I do not dispute that they were owed the money they charged me and that I would need to pay it. I just don’t condone service providers that take free rein in charging your credit card whenever they decide to for whatever amount they deem owing because they have your credit
card number and think they can (insert their response where they tell you that there is some small print in some document that every client signs, that no client really knows is there and which permits them to do all of the above and more at their sole discretion, haha). Also, I took these classes in February. It is February 17^th. This was not a situation involving some long overdue invoice that demanded immediate recourse.

What a great workout to get that perfect ballerina body! Classes for all levels. It’s like aerobics but it also increases your flexibility.