Stillwater Spa

I absolutely love this place. I has become my favorite place to have some me time. The staff is friendly and helpful.
I always feel like a princess here. Highly recommend it if you want to have some time to get pampered and feel amazing afterwards.
I am looking forward to my next appointment. It takes time to get an appointment but the wait (in my books) it is absolutely worth it.

Have always gone to this spa in Calgary and enjoyed it. Over the past couple of years, it has been renovated which is refreshing to see. But perhaps there were compromises to this investment… that being said I have noticed that some of the extras have been scaled back and or no longer exist. Today I went for their 90minute body treatment. It was average, very average. Not really worth the dollars. To add, many of the ladies change room amenities are no longer there, there used to be an amazing cream, lotions etc. Now there is just the budget friendly basics. Not what you expect when you pay the decadent prices. Also the lounge used to have refreshing nibbles, now it is just the basics which is their home made granola bar and chocolate nibs and raisins and apples. Perhaps my expectations are too high, but their were set by this spa and are no longer being met or exceeded. Disappointed and unsure if I will return.

Disappointed in this high end spa. First is the website which does not work well at all with iPad. Second busy place to get date yet when I finally got thru on phone can’t book a couple’s message.
On the day I went on my own (had to book three and half weeks in advance) the ladies change room had one shower working and the shower in the sauna was half hanging out of the wall. Very NOT classy when you need to stand in line for the shower before and after treatments. Told at check out -«you could come to the reception and we could have shown you to another shower». What go in my not so luxurious stained robe into main desk area and need to beg for a shower stall? In front of mixed guests with very little on. WTF. They could have told you this at registration.
Upon leaving I was up charged for service by being told that I need special body «butter». Then charged GST on the tip and service.
Oh yes also told after the fact they validate parking BUT if their lot is full — which it was the parking is on you. Nice.
Really not sure if the price I was charged for the sadly neglected? working shower/​spa area was worth it. They tell you if you cancel 24 hours in advance you will be charged yet they don’t have the courtesy to call the client ahead to let them know some of their listed services are not working.
Classy place when you walk out with greasy messy hair because you can’t shower.
For the $ 300 I spent I can find many other places much nicer with better websites and spa areas and oh yeah Free parking! Not the flat rate of 29.00 $ for downtown.
Ask lots of questions IF you get thru on the phone. Don’t even bother with the inept website. Zen on…

Wonderful friends bought me a relaxing half-​day package here including a manicure, pedicure and massage. It was surprisingly difficult to book, as it requires about four hours to do everything in one go. After a lot of back and forth with different receptionists, we finally settled on a Saturday morning almost two months later.
I arrive for my relaxing spa day to find they’ve made a mistake and don’t have me booked after all. Fortunately, they find the email thread and apologize profusely. They fit me in for a manicure anyway and I’m rebooked for the other services on a week night two weeks later. I would strongly recommend getting a copy of your treatment agenda from the front desk, as well as receipts for anything you’ve prepaid for. Don’t expect them to keep it straight. I also wouldn’t recommend booking online, as apparently those bookings tend not to go through much of the time.
I wasn’t aware there was free parking under the Hyatt for spa guests, so I ended up paying for it at the James Short parkade a few blocks away. Cheap on weekends, expensive on weeknights!
I actually didn’t mind having to return because it meant I got to use the spa twice; however, it was a little inconvenient. The receptionist who helped me felt bad about it, and when I left the first day, offered me a little gift of body wash and body oil from Aromatherapy Associates, which smells heavenly!
As others have described, the waiting room is stocked with little snacks, tea, flavoured water and chocolate. It’s just a pleasant and relaxing experience as soon as you enter and slip into the soft robe.
Before my manicure, I enjoyed the eucalyptus steam room for a while, and afterward, a soak in the hot tub. I’m not huge on steam rooms as I tend to overheat, but this one was the perfect temperature, and there seemed to always be a waft of fresh air coming from somewhere. There was also a shower inside the room, so you could cool down or rinse off. I love that the hot tub and steam room are inside the women’s change room rather than a co-​ed area, so you can wear whatever you like.
My manicure with a senior technician was a relaxing and pleasant ritual involving a teapot, but for the cost, I don’t think I’d do it again. The room is comfortable, with a view of Stephen Avenue. They used Deborah Lippman polish, which has great colours but was a little streaky on my nails and chipped within a day. When I came back for my pedicure, I brought my own polish, base and top coat, and those stayed on much better.
The pedicure, on the other hand, was the best I’ve ever had. Never have my feet been so soft all over! They really take care to buff off every bit of hard or dead skin using files and a handheld buffing tool. If I ever fall into money, I’ll make it a monthly habit. The technician mentioned that they can serve wine in the pedicure room, so if you ever have a party of women who all want pretty toes, I think this would be the place to do it!
My massage was similarly wonderful; I floated out on a cloud. The therapists are certified, so you can be reimbursed by your health plan. It almost seems unfair! It’s about double what I pay for a massage at the clinic, but it’s such a lovely and relaxing experience, I definitely plan to go back.
I should note that I have a nut allergy, and every therapist and technician double checked the products to make sure they were safe for me before using. I felt absolutely safe.
My package included lunch, which for me was perfectly cooked salmon and asparagus from the restaurant downstairs. When I arrived, the café area was occupied by a verrrry relaxed and friendly couple in bathrobes enjoying some (more?) wine after their couples massage. They were hilarious but be forewarned, the café might not be quite as tranquil as the rest of the spa.
On the whole, love the spa, love the services, love the atmosphere, love the tea and chocolates in the waiting room. Just make sure to get your appointment confirmed in writing before you go.

What a delightful spa experience! From the minute you walk in you are surrounded by luxury. Plush robes, 2 different infused waters, high quality teas, fruit and small spa snacks, oh and I love the mini fridge set between the whirl pool and steam room that is for chilled face towels!
The spa treatments are expensive, but not any more expensive then any other spa in «high end hotel» category. I had the signature 60 minute massage — a major shout out to Benjamin. This man has hands sent from the gods. If you can request him you will not regret it.
I now have a new yearly ritual to add on to the list of Calgary Stampede fun. Stillwater Spa, book me in for the second week of July… for life!

Yesterday my husband and I went to the Stillwater Spa for massages, we went with very high expectations which, unfortunately, were not met.
First, I should say that we both have had massages many times before and that we paid each for a full hour massage. Also, our experience differed greatly as this spa is much more geared to women. Whereas I found my «pre-​massage» experience delightful my husband did not. My husband went into the men’s area and went to the locker, his key broke so he came back out to get another. Then he went to go into the hot tub only to find that it was never turned on and was cold (low 90’s). We had our appointments booked so they knew a man was coming plus our appointment was at 2:45 pm so it’s not like the place just opened.
On to our massages. We went to the seating room at 2:40 to wait. I brought my phone with me to keep track of the time and at 2:50 we were brought to our separate rooms by our therapists. The therapist left, I disrobed, another time check, 2:54. I was not given the option of different oils as other users reported but my therapist was very good. I asked her to concentrate on certain areas which she did. At one point we were interrupted by another technician looking in as there was a timing screw up, this was a little annoying but my therapist confirmed I was going to get the full hour. When we were done and I looked at the clock and noted that it was 3:45, I then checked my phone and noted the time was the same (by now 3:46) which meant I did not get a full hour massage. It was also odd that there was this clock with big lit numbers at the end of the massage that I did not notice before we started (even though I was in the room by myself for several minutes and after noting where it was placed and how conspicuous the numbers were I’m sure I would have noticed it). At this point the massage was over so I didn’t want to say anything to the therapist about being shortchanged.
My husband and I met in the relaxation room and he reported being very disappointed with his experience, his therapist more or less «called it in». Essentially he had a 50 minute back rub, there were no talk of oils and again his massage lasted only 50 minutes whereas we paid for an hour.
This was the first time neither of us tipped, although I felt my therapist was very good I did not appreciate getting the full hour and, with that big clock, she would have known exactly how long the massage lasted.
If your going to try the spa I would recommend keeping track of the time and, if your not starting on time, mention the exact time to your therapist at the beginning so that everyone is on the same page. If you’re a man, I would further suggest calling an hour before to make sure the hot tub is turned on. I doubt we’ll be back

The five stars goes to my massage therapist, Liz. I’ve had massages from some of the nicest spas in Vancouver, basic spas in destination resorts to more clinical environments. Liz is the perfect balance between the clinical and spa style of massage. You can tell she’s actually working specific muscles, and she does all the relaxing techniques up to spa standard. The facilities are nice. Eucalyptus steam room, whirlpool, cucumber water, extras like toothpaste, toiletries, tea and snacks, etc. Are there nicer spas? Yes, in Vancouver, but not in Calgary. Is there a better massage therapist than Liz? No. I’ll be back for a monthly massage. $ 135 for an hour long therapeutic massage by Liz is well worth it.

I loved the experience that you get once you enter the spa. They workers are very friendly and welcoming and overall a great atmosphere .
Now the cons I have is when I got a basic facial from them… just testing the waters before I go for something big and all I can say is huge dissatisfaction from the quality of service. The lady who worked on me didn’t clean my face properly and the extraction process was very very short. Never again and never recommending

I absolutely loved my first experience at Stillwater Spa. It was sooo relaxing! Stillwater has great lounge and spa areas. Bring your book and relax for the afternoon!
Angie is my go-​to girl — she does a great pedicure and I’ve followed her here from Sante Spa. The only thing on my wish list is that they would do gel gloss pedicures.

LOVE IT. The closest I can get to that amazing spa in Maui here in Calgary.
Usually, I wouldn’t venture downtown for a massage. However, Stillwater makes life so easy by offering complimentary underground parking. Taking that elevator up to the spa is the start of your relaxation — once you walk in you’re greeted with the soothing sounds and smells of the spa. I was led into the spacious change room, where there is ample space to freshen up after your treatment, and everything you would need to make yourself presentable.
I was given a lush bathrobe and comfortable flip flops (one was bigger than the other, minor oversight) and I immediately changed into my bathing suit and settled in to the fantastic jacuzzi. It’s quite small, so I cant imagine enjoying myself as much if there was someone else in there. Luckily for me, I had the place to myself!
I absolutely LOVED the small touches here — the chilled washcloths were heaven in the hot jacuzzi, and the shaving tools were awesome to have after a long steam. I found it strange that there were only 2 showers, but again, I was alone so it didn’t bother me. Once I was finished with my soak and pre-​relaxation, I was seated in the waiting area where I snacked on dried blueberries, sugared almonds, and milk chocolate while sipping a nice cup of hot tea. I tend to judge spas by their snacks, and this place definitely impressed.
My massage was wonderful — the time flew by, as it always does. I appreciated the heated bed and the ability to choose your oils. Once the massage was done I was brought a refreshing glass of cucumber water and taken into ANOTHER room with comfortable beds and fuzzy blankets to close my eyes and unwind. Perfection!
The price was only slightly higher than my usual massage spot, but so worth it when you consider all of the extras and lovely amenities. I’ll absolutely return for more treatments in the near future.

Wow. What a treat! The spa is well maintained and is unbelievably organized. The amenities such as water, snacks and so forth were constantly checked upon, that way no guest was missing out. The Whirlpool’s in the change rooms, which are also stocked with everything you could possibly need for a night out, were incredible. Forgot to shave your legs? No problem, they’ve got razors, need a baggie for your wet bathing suit, post soak? They’ve got those there too. My massage was amazing and I was able to pick out the scent of the oil she used. Its the little things that count! Definitely up in the running for my favorite spa in Calgary. Can’t wait to visit again!

Whenever I think back to my massage here, all that comes to mind is: Spa-​aaaahhhhhhhh!
I’ve actually never been to a full spa for a massage before so I didn’t know what to expect. When I arrived, I was handed a fresh robe and slippers and then taken on a short tour of the facility — spa waiting room, the change room decked out with a sauna, whirlpool and amenities. After I changed into my robe, I wandered into the spa waiting room, grabbed a glass of refreshing cucumber water, a cracker dressed with a bit of goat cheese and raspberry and sat down in front of the mesmerizing salt water fish tank wall. As a former fish owner, I appreciated how clean and well kept the tank was — this definitely gave me the impression that presentation and cleanliness was their top priority!
My masseur Benjamen came to get me shortly after I was waiting and ushered me to my room. I was kind of surprised how much the room look more like a surgical room (bright lights, pristine white counters, chrome fixtures, etc) that I was wondering how this was going to be relaxing (I’m used to quaint candle lit rooms that seemed more welcoming).
Benjamen went through the different oils they had, noting the benefits of each and letting me smell them before I settled on the mint. I climbed up onto the operating table. .. I mean massage table, the lights slowly dimmed and the table adjusted accordingly and my massage started. I could faintly hear some tranquil music and slowly drifted into a relaxed state of mind. That hour definitely went too quickly as I swear I had just closed my eyes and all of a sudden I was being brought a glass of cucumber water.
I was asked if I wanted to go to the relaxation room (ummm YES!), where I settled into some S shaped chair/​beds for a few minutes. I eventually made it back to the change room were I wished I had brought my swim suit so I could have taken advantage of the whirlpool. I quickly showered, got changed and back to the front desk to settle up.
When I first booked the appointment and saw that it was $ 130 + tax and tip, I was like what the?! I hope I get massaged with gold and diamonds! But after seeing all this place has to offer, I think it was totally worth it! It’s nice to get pampered once in a while and Stillwater is definitely the place for that!

Fantastic, relaxing place to have a pedicure. Marissa, the young woman assigned to my treatment was great at what she does and is a terrific conversationalist.
I will admit that this spa is more expensive than other places for a pedi ($ 110 plus tip) but the use of amenities, lounge, the ambiance makes it all worth it as a treat now and then! The polish used is butter, me likes! My toes look fantastic and I am ready for my trip to Vegassss!
For the full spa experience, change into the robe you are offered just to be comfortable! Also bring a bathing suit in case your want to soak in your ladies only hot tub before your treatment!
I find this spa to be very clean and all staff are pleasant and they want you to have a great experience!
If I could live here, I would! LOL!
Next time = hot stone massage…

Stayed for one night and decided to go for therapeutic massage and despite their outrageous cost, it was worth every dime.
The change room has all the amenities that you’d expect from a 4 star hotel; from steam room to jacuzzi to shaving supplies and mouth wash lol
There’s teas and assorted treats while you wait for the masseuse. My masseuse, Jamie did not disappoint. I felt softer than a pillow by the time the massage was done.
Cost a pretty penny but worth every cent.
Good luck and have fun!

I enjoyed my full spa treatment while staying at Hyatt. it was it was offered 50% off when I book it. lucky me.
I had massage for full 2 hr and after that I stay at sauna room for half an hour.
very relaxing. I also got my nails done the next day and they did an excellent job.
my co-​worker also had some facial treatment and she loved it.
nice relaxing atmosphere.
will be back for sure when in-​town for business

Last weekend, I was treated to a pedicure at Stillwater Spa, alongside my coworkers. I haven’t had a ton of spa experiences, so I was really looking forward to my visit to Stillwater. Upon arrival at the spa, I was given a key to a locker and a robe. I was then brought into the spa lounge, where we had all the coffee, tea, cucumber water, sweets, and fruit that we could gorge on. In the spa lounge is a hot tub, which I would have loved to take a dip in had I actually remembered my swim suit. While waiting for my pedicure, I ate tons of fresh fruit, and spent time in the Serenity Room with these craaaazy squiggly shaped beds.
Eventually, my friendly esthetician came to get me for my pedicure. When we got to the pedicure room, I was amazed to see that Stillwater has every single shade of Butter London polish, which is one of my favourite vegan friendly brands! I had the Stillwater 60 pedicure service, which included shaping and filing my nails, buffing, exfoliation, massage, and a yummy smelling hydrating mask. I chose a babely forest green for my pedi, and get so excited everytime I get to take my socks off so I can stare at them.
Following our pedicures, we were also treated to lunch, where there was a vegan option. I had the falafel with salad and a delightful vinaigrette. I had a great experience here, and would love to treat myself to a spa package sometime and go back for the day. This is definitely a splurge, but I love all the extras it comes with. Treat yoself!

Well it was my first time here and it was pretty good. I can’t complain the services were great the staff was really friendly although the front desk staff was a bit debatable. I had a one hour relaxation massage. Although I feel like I got cut in my service as I came with a group of 3 and I was last to go in for my treatment and first to come out! Hmmmm.
I enjoyed the food they provided I was pretty hungry and I was super thirsty afterward and they did provide me with a glass of cold citrus water. I took full advantage of the steam room and we sat in the hot tub for a bit. The change room is a little bizarre in my opinion though. Not many places to change without being face to face with someone else. They did provide everything you may have needed though. Everything from mouth wash, to razors, even new brushes.
I had my treatment on Saturday and now it’s Monday I did feel super all day Saturday. However today my back is feeling not so great. I may have slept funny I’m not really sure but I usually feel really amazing for days after a massage from swizzle sticks. Again it could just be me though!

5 star experience. Yes the prices are quite high here but the service and quality reminds me why I will never buy a voucher for other shady places and be upset when it doesn’t meet my expectations. When I first booked a mani/​pedi/​massage package here I was informed that the whole experience will take 3 hours, and I was wondering why so long? Turns out they like to give you lots of time between each service to rest and be pampered so you can truly relax!
I’m making it a vow to treat myself to here at least once a year!

Expensive but good quality service in a beautiful setting. I love their whirlpool hot tub! It’s a great way to relax before or after your massage session. There’s organic home made granola bars and cucumber water or tea. I’d definitely go back. My therapist was really good. He actually spent real time on my hands and feet. Also he did my feet LAST so I wouldn’t be massaged by feet touched hands. LOL! The amenities are really nice. Parking is validate so it is so worth it! Expensive but worth it!

I love spas, love love love them. I start to feel all cozy and relaxed just THINKING about spas.
I’ve been searching for one that would give me the instant «aahhhhhh» feeling as I walked through the doors like my old stand in back home and Stillwater has accomplished that!
You can slip into a terry cloth robe and relax in their lounge (one for men/​women or a main lounge) and watch the fish float around while sipping hot tea or fruity water. ahhhhhh
The last time I was there I had a pedi done. I was a little sad to find out that the French Pedi did not include ‘cleaning up’ my feet, but that was my fault for not reading the description properly. The sweet woman doing my toes did a GREAT job, had never had french done on my toes before and I dont think I can go back to regular old polish ever again!
She chatted with me and told me what kinds of lotions to use and how to take care of my feet at home myself, she was very knowledgable!
I’ve also been there for a massage before… uuuuuuuhhhhhhh…sorry …i’m back… slipped off to «spa land» there for a second.
It is worth EVERY penny to go to this spa, let me tell you! Its a great place to go to get away from the world and just relax.