Beverly Medical Clinic

Horrible experience. Just moved here from Ottawa and needed a doctor (I’m 5 months pregnant). So I decided to go there. The first time was okay. Got in quick enough but the doctor was horrible. 2^nd time going there (with an appointment) waited an hour and then went to ask the receptionist how long it will take and I was told that other people were going to be put ahead of me because my appointment might take long. She was extremely rude for no reason when telling me this. I even overheard her telling another person who kept complaining that she will put him in front of other people even though he’s after them. What’s the point of getting an appointment if walk in patients are going to be ahead of you? The doctors don’t explain anything to you. I have been waiting 2 days to hear about an urgent. The doctor was supposed to send in a referral to the hospital about something very important and it took them 2 DAYS to call the hospital. So now I have to wait even longer to get an appointment and find out what’s going on. Seriously, never going back there. I wouldn’t suggest anyone to go there ever.

Had it not been late in the evening on a weekend I would have gone anywhere else. One of the worst clinic experiences I could have asked for. I don’t remember the doctor’s name I saw but after waiting an hour and a half for assessment only to be seen for 3 minutes, have a prescription thrown at me with no instruction, and have no explanation or discussion about my main concern, I would not be recommending anyone I know attend this clinic.
Yes, Medicentres do have long wait times however after the experience I had at this clinic I will happily wait for a doctor who is competent and actually understands fundamental aspects of patient care.

Dr Atker is awesome but the wait times are bad, especially for people with appointments. I understand running a little late BUT an hour late (and still waiting!) with an appointment is crazy.
I also find the front end staff to be lacking in their understanding of their roles. Feels like some of them treat it like retail.

This is a fairly new medical office located on 118 ave (the old blockbuster). Don’t let the location scare you away, this is an amazing office. Every dr is friendly and is very good at listening to your issues. They also have a variety of specialists there so that can refer you in the same office. Awesome staff, never a wait. And there isn’t 20 people ahead of you looking for doctors notes, or have a cough. Skip the medicentre and come here instead. They take walk ins and are also open on weekends. :) very happy with my new place for the whole family :)