Dawn’s Bra-Tique Ltd

Took my daughter several times to get fitted due her stature, she is a hard fit and I thought that they could help. Well as mentioned in other reviews, they are VERY slow, regardless if you need an appointment, waiting at the desk, waiting in the fitting, waiting even more while they are getting tailored they move at the speed of tree (reference lord of the rings). NOTHING gets done fast here, if your ok with that, fill your boots.
The last time my daughter went to pick up her «tailored «bra, she said that it appeared they did not even tailored them. Apparently she was getting quite of bit of flack about it from the fitter. My daughter then wanted her previous bra adjusted as it was still did not fit right. My daughter had it with her and they refused to accept it due to concerns about not being freshly laundered enough for them… My daughters experience is that the shop typically clean and repair, they offer none of that.
Overall meh experience that is not built for speed or customer service

I really love the great personalized service at Dawn’s. I’ve been going for many years and it’s awesome that alterations are included free with purchase. They did an amazing job altering a bustier I purchased to go with my wedding dress! I recommend Dawn’s to all my friends if they’re larger in the chest or have a hard time finding something elsewhere that fits properly. I know some people say they don’t like that you can’t go through racks looking for items on your own but if you’re a specific size I find it saves time for them to just bring you what’s available in your size. I’ve always left with what I was looking for and more. They’ll always suggest bras that you may not think of trying as they know the fit of the items they sell. Try them, I think you appreciate what they can do for you. It’s always best to call ahead to see if you need to make an appointment in case they’re really busy. Appointments aren’t necessary but better to check before you go.

I love the bras at Dawn’s bratique, I’ve been going there for years. I am an unusual size, and they don’t have issues finding mybras for me, unlike other stores. I’m a 28HH, I used to be a 26H and they altered the bras to fit me. So you can imagine the horrors it is trying to find a bra. the only downside, is that that you wait a long time in the fitting rooms. They take their time to get you a bra, I would like it if they would speed up a little bit. I understand that they want to take their time with each customer, but there is alwaysa little too much dawdling in the hallways for my preference. The bras are expensive but cheaper than Les Saisons where I spend $ 140-​$ 200 on a bra although don’t get me wrong Les Saisons is also a really good store. The ones I get at Dawn’s cost only $ 100. Although I saw that if you were a more normal size they could go down to as low as $ 50 which is the price yo’d pay at La Senza, for not nearly as good of a bra, and not nearly as good of a fitting. If I went to La Senza they’d try to put me in a 32E quite a stretch from a 28HH. Although Dawn’s doesn’t carry Curvy Kate, a bra company whom I really like. I would shop online, but honestly, it probably takes less time to go to Dawns, then it does to keep going to the post office to pick up ill fitting bras, then sending them back etc. Less of a headache, less of a hassle. I’ve also never been able to find my size online for lingere. I found it at Dawns, and I’ve looked in pretty much every other bra store in Edmonton. The lingere cost me $ 100 but it was worth it because I’d always wanted it but never thought it was possible. My boyfriend was very pleased with Dawn’s too. They also have great under wire bathing suits which I definitely need.

My mom and I have shopped at Night Owl for a few years and wanted to try something new. We were given different info by several people — some said you must make an appointment at Dawn’s, others said it wasn’t necessary. I phoned this morning to ask whether we could simply come in and shop.
Since both my mom and I have already been fitted professionally, we did not require that service — simply wanted to buy a couple of bras. I was told that the morning was fully booked with appointments, that we would have to wait, that we would have to go one at a time when we finally did get helped, and that «No, you may not browse the shop. A sales assistant must bring you the product to the dressing room after your fitting.» I explained that we did not need fittings, and was told that we still were not allowed to shop on our own.
It’s nice to provide personalized service to those who need it, but to forbid those who don’t from looking around the shop at their leisure seems exclusive and unwelcoming. We went to Les Saisons in West Edmonton Mall instead, where we did NOT need an appointment, we had absolutely excellent service and many beautiful bras were even on sale and accessible to customers to take off racks into fitting rooms. They had a fantastic selection of gorgeous, high-​end lingerie. We felt welcome and were treated with respect and a down-​to-​Earth manner.
I would not recommend Dawn’s. Other shops in town offer professional fitting and excellent service without making you book an appointment.

I went in to the boutique as a walk-​in around midday, as when I phoned (twice) nobody picked up, so I could not schedule an appointment. I was told the wait would be about half an hour, and the appointment itself around 45 minutes, so I waited.
They took me in after 20 minutes (which got my hopes up)… and then I waited some more.
When the fitter (Dawn, I assume? She never even introduced herself or said hello, just «Did she give you one to try?») arrived, she was very brusque. After checking the fit, it took around ten minutes to bring me other bras to try on. This continued for about an hour and a half, making me so late for my next class that there was no point in going. Not only that, but while I was waiting, I could hear her gossiping with her friends who had come in to be fit for bras they would wear on the boutique’s Breakfast Television slot a couple days later.
The bra that ended up fitting best was still only a decent fit, and they did not have the colour I would have wanted in stock, so it would have to be ordered and then I would have to come in again for alterations fitting and then wait for alterations… for $ 115. Not worth it for me. When I told her I was still looking around and could I call them to order it if I decided it was best, I got the impression that she felt I had wasted her time.
So, overall… if you’re rich, have a ton of time on your hands, and don’t mind being treated like a credit card in a bra, this is the place for you. I will be going elsewhere to find a bra.

I went there to find a bra for an evening dress. I found the bras to be very high quality and in all sizes possible. I liked that they measured me professionally and gave me a very good bra. Yet, the store is super expensive, so once I got the right size I ordered new bras on ebay for a third of the price (same brand names). I was also quite annoyed with the service. I had Dawn herself, who was the only person doing fittings that day. There was another lady who needed a bra for a wedding, so Dawn spent most of the time with her, while leaving me in the change room for long periods of time. For me this is a one-​time shop‘.

Made an appointment to get a fitting. I showed up on time and still had to wait, although a young bride-​to-​be who had the next appointment showed up early and they took her first. Finally the appointment began with a measurement and then the waiting began. I was brought two choices to try and when neither was great, got a fair amount of attitude that somehow I was making this difficult. So my salesperson leaves for a long time. A different staff member comes in and tells me that I need to switch dressing rooms because the next appointment had arrived and she wanted that particular dressing room. (Really, do people actually request a specific dressing room?)
I was shuffled to a much smaller space and continued to wait for the return of my salesperson, who I can hear is butting into the appointment with the bridal client. Finally, I have two more choices, one of which is OK. I am told my time is up and if I want to try on more, I would have to make another appointment. Meanwhile, I can see, 6 more options are being taken into the bridal client, whose appointment was longer than mine at this point.
I did purchase two bras that day for well over $ 250, but will never return.

I have been to Dawn’s Bra-​Tique twice and I can’t say that I am impressed. I didn’t have an appointment however I didn’t think it would be too long of a wait since there were 4 girls at the counter just chatting away. I waited 30 mins before gettting put into a fitting room. The girl asked me what I was looking for and what size I was. I told her very precisely what I wanted– a nude strapless/​convertable bra with molding– no soft cup, no Marie Jo (I dislike the brand) in a 32DD. Well she brought me a 32 °F in a soft cup, marie jo brand!!! I almost lost it. I had to repeat myself 5 times before they understood what I wanted. I was a little in a rush and they just seemed to be taking their time getting me bras. Finally they brought me a few bras however only 1 fit and it was convertible and nude, but not strapless. I bought it anyways, since I was in dire need of a nude bra and had been searching for a while.
They have good bras generally, a little pricey but why I am not given this place a good review is because the lack of respect towards me. I told them my bra sizes in the variety of brands they carry and told them even what brands and cuts I like. I was very specific in my request and they outright dismissed this. I have worked in the lingerie and clothing industry– if the customer wants something, you do your best to help them in a timely fashion. Instead I walked out an hour and a quarter later, without the bra I desired, and quite upset.
I am also upset that I cannot browse through the selection of bras– I am the only one who truely knows what I want. I may have seen something else that I would have liked to try on. Instead, I was trying on bras that I would never had chosen for myself.
Would I go again? This would be the last place I look and only if I were in dire need again for a bra.

Alright, the bra I bought back in February that Dawn’s Bra-​tique altered to fit me *perfectly* no longer fits. I’m on the smallest hook and it feels like I’m not supported at all. I should go back and see what they can do with it, but I really feel like it should have lasted longer than 10 months… And I really don’t have the time to go back right now.

I have been a customer at Dawn’s Bra-​tique since 2004. What an amazing experience each and every visit. You have two options; book an appointment (so you don’t have to wait but there are only a few spots available each day) or drop-​in. I appreciate this because you never know if you will be in the neighborhood and if they only did appointments this place has the potential to get booked up very quickly.
Since my last visit they have moved (now located just north of Jasper ave near Earl’s). The new location is great! They have completely renovated the space so it is perfectly suited for their needs. The premise is still the same — you go in and then are placed in your own fitting room. They bring you a bra to try (just for sizing) and then for the rest of the appointment you are assigned a fitter who works hard to ensure you find exactly what you want. The service is remarkable.
This is not your normal bra shop — meaning you don’t get to peruse the racks and see all the styles available. Rather you have to tell your fitter what you are looking for (like black lace, or bright spring colors) and then they bring you a selection to pick from. I like this approach as you don’t have to be overwhelmed with all the different options or worry if they are available in your size as you are only shown what will work for your body type.
The best part about this store is the service and selection — because they are a custom bra shop they order combination of cup and band sizes that most stores don’t offer. Then they will tailor the bra (usually at no additional cost) to fit you exactly (like move the straps in or tighten the band).
I have a relatively normal bra size however still use Dawn’s because of the outstanding service and quality products. I don’t think I would shop for a bra any other way!

Dawn’s was the first special bra shop in Edmonton to give custom fitting. It’s the belief of shops like this that most women where the wrong size of bra and don’t know how to wear them right. At the Bra-​tique you have a custom fitting, and then a sales girl brings you a selection of top quality, often designer bras, to try on. They show you how to adjust the straps for a proper fitting, and their showroom has lots of beautiful samples to look at. Most bras here have matching panties, which can make for a very expensive shopping trip. It would be easy to drop hundreds of dollars here and walk out with only a small shopping bag.