Emperor’s Palace

When this restaurant first open, the business was demanding busy, the lay out was fancy for Chinese’s dining, beautiful host were greeting when you walked in. the foods quality were excellent. It has been a long time we went back one Monday for the Dim sum Lunch!
The restaurant surprisingly it was only ¹⁄₃ filled. There were more than adequate Staff inside the restaurant but no host at the front. The yesteryear lay out is… getting aged .It is lunch time but barely any Din sum pushing car with food, we decide to order the foods by ourselves. The menu was insufficient options, the food potions are quite satisfactory, the price comparing to Jumbo but lower the Cha for Tea.
Overall, we had a nice lunch; I find this is one of the best for Dim sum in China town for quality of foods, service, and price.

I came here for DIm Sum on Boxing Day with a big group of family as we had relatives visiting from BC. Surprisingly it was pretty empty while we were there. I found the options lacking and the quality of food just okay.
Service was decent though (likely because there were more staff than needed).
I“m not sure about the prices as another family member took care of the bill. The place is pretty clean though (compared to other Chinese restaurants). Plenty of paid parking available outside.

Been here a few times, definetly not my favourite dim sum place in the city but it’s okay. (They also serve a traditional menu in addition to dim sum)
Place is usually packed everytime we go and sometimes it can take quite a while to get seated– they use a number system.
Plus side is: they are open Xmas eve and Xmas day.
Best dim sum item: cocktail coconut bun
Best dinner item: peaches and cream shrimp
I don’t like the banana leaf wrapped sticky rice here because they use a different recipe than other places and the smell puts me off. Otherwise this is usually my favourite dim sum item
Prices are moderate and service is mediocre.
Parking is hard to find on the weekends (located next to the brick in Chinatown)

We had Dim Sum twice will visiting family in the Edmonton area. They serve Dim Sum daily with cart service on the weekends. The best dishes we tried were the Cha Siu Bao (pork bun crusted) and the Shu May. (Dumpling with Shrimp). Service is fast and all of dishes are tasty. To add to the camp appeal, it does have an emperor’s throne in the front that kids enjoy sitting on while waiting.

Our family’s favorite dim sum spot downtown. Parking can be tricky on weekends if you arrive after 11:00
Good food, good prices.

Read that this was rated by avenue at #1 for dim sum in Edmonton. Usually we go to Golden Rice Bowl. Omg this place was terrible! What a disappointment! Servers were rude and the food was salty bland and the variety non existent. Perhaps the experience is different if you are Chinese. Think the food would still be bad. We have been eating dim sum for over20 years and have tried many places good and not so good. This place is my new worst ever!

My wife has been here a number of times and really likes the lobster. We had the lobster again which I enjoyed. The braised pork tasted good as well once I took off the fat part of the meat (which made up about half the meat, though this isn’t atypical for a number of these types of restaurants). The waitress god the third plate wrong, watching her try to discuss it with my wife was interesting because of the waitress’ broken English. I’m not sure that the new plate she brought out was quite what we ordered but the new plate was closer to what we were wanting to eat.

We went here for dim sum on mother’s day. The food here was very salty and not very goodm actually after dim sum, I had to drink 10 glasses of water. Nobody came to clean our table as we ate, we had to dump our dirty plates at the other table next to us that was never cleaned well after the diners left. Nobody came to give us hot water refills on our tea, we had to walk to the station and fetch it ourselves. Some of the dim sum was cold. But they did reheat it for us after we asked. The only good dish was the turnip cake stir fried with XO sauce. It was actually pretty good, we ordered 2.

Food Quality: ²⁄₅
Portion Size: ⁴⁄₅
Service: ¹⁄₅
Kitchen Speed: ¹⁄₅
Décor: ⁵⁄₅
Location: ²⁄₅
Price: ¹⁄₅
This place must of spent all its money on that stupid chair in front, because everything else is seriously brutal. First off the way the servers dress really angers me, I mean, I dress in regular street clothes and the manager is in a suit in tie. It makes you feel like you dont belong. There are dones of damaged cutlery and teapots. Its a big location yet the chair are cramped beside each other. I had crappy food, and portion were big, too bad the quality wasnt there. This was certain a quanity of quality place. Manger was rude, no sense of urgency or effort. If you went to All Happy family you would of gotten out of there in literately half the time spent. Dont be drawn into their whole dumb night club look, wait… nightclub I thought this was supposed to be a restaurant, oh never mind, I am tired of writing about this place

Never had I experience such bad customer service in all my restaurant experience. The restaurant was not at full capacity and they still managed to send out food at a snails pace. No one waited on us. Any questions we asked were deflected with excuses after excuses. We just cannot recommend this restaurant to anyone. The worst part was management staff didn’t give a damn about our experiences. Please avoid at all cost.

When I decide to go for dim sum, I want the most interesting they’ve got – or, at the very least, be visited by the cart carrying the most interesting stuff they’ve got. Today, my parents-​in-​law, my husband, and I got little more than variations on shrimp dumpling, shrimp dumpling, and shrimp dumpling. A quick glance at the neighbouring tables confirmed suspicions that we were getting shafted on the food end of things. By the sixth round of something stuffed with shrimp, we were fantastically bored and just wanted to get the hell out of there.
The chinese broccoli, our first selection, was particularly delicious, as were the sesame buns filled with bean paste. The offerings that comprised our inadvertent shrimp feast also were good. But I knew I should have taken those chicken feet …

I went to eat supper with my family. The food was fine and our server was nice. But when the bill came, my dad used his credit card to pay the balance, and he likes to tip cash. While the supervisor, her name is Lisa, was holding the machine and watching my dad digging for tips. My dad was going to tip her 10%, but he wasn’t even done yet. so he had $ 10 in his hand. And the waitress Lisa said hey the bill is $ 160. She even tapped my mom’s shoulder to remind her that she wants more. So my mom was shocked that she was so rude and my mom said that’s all you’re getting. My mom works in the restaurant and bar business for so long, but she has never seen any server hassle for tips like this before. I like everyone else, but this supervisor/​waitress LISA does not deserve any tip at all. Don’t tip her when you go there!!!

Christmas Day came around and of course, it was spent sleeping in and visiting family. Normally, my mom makes a couple of cornish hens with stuffing and we call it a night. This year though, my grandma was joining us for dinner, so Asian cuisine it was! Mom chose Emperor’s Palace as the destination, although I had warned her of the atrocious rating is has on Urbanspoon. Granted most of those were probably based on diner’s dim sum experience, but ratings are ratings.
Walking in, you’re faced with a bunch of stacked chairs to your left (an open storage space?) and to your right, the Emperor’s golden chair. The restaurant’s office is straight in front, paperwork lying around and a computer in open view. A bit odd… but okay.
We arrived for an early dinner so the restaurant was only occupied with a few tables. Service was quick and very attentive. The menu is extensive so if you’re looking for something new to try, it’ll most definitely take you a few minutes to decide.
To start, we had cream corn and fish maw soup. This is by far my family’s standard Chinese dinner soup. It wasn’t spectacular but it was nicely done. Add with a bit of red vinegar and a sprinkle of white pepper and you’re set.
Although I’m a fan of Peking duck, nobody else in my family seems to think it’s ever worth getting. Instead, they opted for the crab. It’s available in many different preparations but my favorite is the spicy salt and fried onions. Complements with the sweet taste of crab, rather than the slimy green onion alternative.
For my mom and dad, they enjoy the simplistic dishes of beef and broccoli and a chow mein dish of sorts. For the most part, they’re easy enough to make yet somehow a lot of Chinese restaurants either under season or over season their dishes. Surprisingly, these dishes were well seasoned and the chow mein dish was made with fresh ingredients, including the seafood.
For dessert, I wanted to try something different besides the purple rice pudding included with that night’s meal. The mango pudding was smooth and silky, even though the canned fruits were doused in the sweet syrup which it came from. In order to get this dish, we had to struggle a bit with the servers to get their attention. By the end of our meal, the restaurant was filled and the service drastically declined. I could see why the reviews were less than stellar. Seemed like they didn’t have enough staff for the night (granted it was Christmas Day, a holiday where most people stay at home to make dinner).
On your way out, displays of Chinese delicacies are featured on the back walls: dried shark fin and the special bird nest, where the nests of swifts made from interwoven saliva strands are made into soups. Interesting! Have yet to try either soups but maybe next time. It wasn’t the best Chinese dinner I had in my life, but it wasn’t bad! My family was full and happy with the night. I’d return to try more dishes, hopefully a Peking duck next time, which seemed to be on every table except ours!

Slow service. Servers have a bad attitude. They forgot one of our dishes. When we asked about it our server said they would check on it. We waited a few more minutes then had to remind him again to check with the kitchen. He came back and blamed the kitchen on misplacing the order. We asked how long more and he went back to the kitchen, walked away with a sour face. We ended up canceling it because it was going to be a 20min. Wait.

I was invited out for dim sum on a Saturday morning and they choose to eat at Emperor’s Palace. This is not a dim sum place I would consider to go eat at.
Heard nothing good from friends and family regarding this restaurant and it’s also out of my way. There’s a fancy look and a golden décor. It’s a huge restaurant and when you walk in it feels kinda chaotic.
There were lots of staff everywhere — some were able to speak English and some were they just to make a paycheck. There were some in suits and I assume they were probably in a supervisory role. There was this one young guy that stood out to me. He was so enthusiastic when he announced the dim sum out loud, I thought that he would be great in sales! He needs a job that thrives on his talent.
Most of the dim sum didn’t really have much of a taste to it. We had the regular pork and shrimp dumplings, chicken sticky rice in lotus leaf, chicken feet, steamed shrimp dumplings, steamed BBQ rice rolls, etc… The food and the price was average.
I wish I had more to comment about the food, but I don’t have anything interesting to say about it.
The place was crowded and unorganized. It was hard to enjoy yourself in this nosy and chaotic environment. All I was thinking was leaving…

Went here on a Saturday evening with the family and grandparents (9 of us in total) to celebrate grandpa’s 85^th! They wanted the special 10 course meal ($ 238). Place was not very busy at all. First time trying out Emperor’s Palace for dinner and the feeling we came out with was the food was tasty but not worth the price. Would probably get more bang for your buck if you order a la carte. However, price is due to getting peking duck and two lobsters.
Anyways, for the menu, we had:
— Braised fish maw and crab meat soup — my favourite soup to get when we go for chinese. Good as usual.
— Peking duck (regular $ 50 on the menu): you get the waiter cutting the duck right beside your table which is cool (but they don’t even tell you that they do it, kind of just creep up on you). Then all the sides to it — cucumber, cilantro, green onion, oyster sauce and the thin tortilla wraps). Delicious!
— Twin lobster with cream sauce in noodles — two lobsters on the plate. Chow mein noodles were a bit too soggy from the cream sauce. Lobster was tasty.
— Shredded duck meat with vegetables — this one we had three options (the other two were duck meat lettuce wrap and shredded duck meat with jelly fish). Not a fan of the vegetables — no taste to the celery, red peppers, carrots and onion that came with this dish. This one was a dud.
— Stir fried mixed seafood with crab sauce — a bed of brocolli under a ton of seafood (big shrimp, scallops and squid). Liked this one because lots of vegetables.
— Snow peas with ginko and beancurd skin in fish soup — dried tofu skin which is really good if you have never tasted it. There were no snow peas in it but chinese spinach. The spinach was really, really good.
— Crispy chinese chicken (this is the one we switched)
— Steamed fish with preserved vegetables — a little bit salty but still nicely cooked. Light, fluffy texture to it.
— Preserved vegetables and minced pork fried rice — again a bit salty but a nice change to the typical fried rice.
— Dessert of the day — tapioca
Odd that for steam rice, they charge $ 1.50 a person (essentially a rip off — every other chinese restaurant will give you this for free in one of their big bowls). At least they accommodated our request to change one of the dishes.
If your too lazy to read the above, basically, good food but a bit pricey on the set menu that we tried. I wasn’t blown away but I still enjoyed the food.

Since we had a good experience the first time, we went back for another dinner. The service was good the first time and the second time there were too many staff for the number of tables. The wait staff seemed to hover over us at times, waiting to swoop down to take any plates. They can also make suggestions for what to order which can be good if you have no idea, or bad if they want to upsell you. The food wasn’t as good this time. The chicken was too oily and pork dish too small and saucy, but the duck wraps were good.
The one washroom looks nice when you go in but the doors don’t lock, the stall doors dirty, and there’s no soap. For a restaurant that looks this nice, they should take better care of the washroom. Also, the wheelchair accessible stall was out of order last time in August. It takes more than 3 months to fix an issue with a toilet?
Food and service seem to be hit or miss, just don’t come to use the washroom.

Our family tried this restaurant for the first time and it was not what all the reviews said. We were a bit skeptical after reading the reviews but decided to go anyway. The restaurant was clean and the service was fine however, the ladies’ washroom did need some repairs. The décor was nice and the food was delicious! We would go again and try different dishes too.

Food Quality: ⁴⁄₅
Portion Size: ⁴⁄₅
Service: ¹⁄₅
Kitchen Speed: ¹⁄₅
Décor: ⁵⁄₅
Location: ³⁄₅
This place is downtown so its easy to get to from any part of town. Additionally, this place has the opulence to rival any Chinese restaurant in town. Nice layout, décor, seats, and appointments. The food quality is above average but certainly not the best in town and the portion sizes are fine. Unfortunately, that’s where the good news stops. As others have mentioned, the service is absolutely terrible here. There is no sense that anyone is managing the restaurant and the kitchen is totally disconnected with the service staff at in the dining room. We ordered a 6 course meal and while the first two courses arrived on schedule, there was then a 40 minute gap before the 3^rd course showed up. Then desert showed up before the last 2 courses and they tried to give us our second last course twice. The restaurant wasn’t even busy that night! There were perhaps 5 tables occupied when we ordered and it took only a few minutes for the kitchen to break down into complete dissarray. When we asked what was wrong, the waitress was quick to blame the kitchen and tell us that it was mayhem back there and that no one knew what they were doing. To top it all off, they didn’t even come by to add water to our tea pot. Don’t bother coming here unless you want to starve to death. We almost ordered a pizza to be delivered to the restaurant things too so long.

I was invited to eat at this new restaurant called Emperor’s Palace located in Chinatown. From what I heard, they cook some authentic mainland Chinese food so I was interested to see what they had to offer.
The lobby is quite cold temperature-​wise and décor-​wise with the exception of a replica throne of the Chinese Emperor. The actual eating area was recently renovated so it still has the brand new shine to it.
We had a dinner for six and it actually took about an hour and a half to push out a six course meal. You heard right. An hour and a half. The last time I waited that long was at Von’s Steakhouse. For those of you who aren’t sure if that’s long for a six course meal at an Asian restaurant, that’s slow.
We started off with a dish that was similar to quail. Nothing fancy, just bbq bird of some kind. I’m not a fan of small birds but it was above average.
Next we had battered fish. I’m not sure if it was cod or mackeral but the more I ate the pieces, the more I began to enjoy it. They do have a salty seasoning with veggies which make it quite tasty.
The dish that came after that was a stir fry beef and veggie plate (Asian leafy vegetable). Surprisingly enough, the veggies were one of the spiciest veggies I had ever tasted. This dish was not bad.
Next we had spicy beef and tofu dish. It wasn’t as hearty or thick as a stew but the sauce was quite glutenous. The beef didn’t have very much flavor but the tofu was soft as expected. Above average.
Next we had a peppered ribs that were diced. They had a nice dry crispiness which was a nice feature seeing how it was cooked in quite a bit of oil. These would be PERFECT for appetizers based on the portion size.
The last dish was your usual BBQ chicken minus the Asian chips. Even the dark meat chicken was a little dry. Not very flavorful but passable. Average.
Dessert was a mango type jello which was quite thick and light to top it off.
Bill came out to about $ 175 but considering how slow it was and the portion size and the staff’s inability to report to us on when the food was arriving (they just kept topping off our tea pots, possibly to buy us off with tea?), they need to make the eating experience more worthwhile if they wish to survive in Chinatown.