A trendy bakery in the style of Panera but before Panera came to Canada. My issue with both is that for what you get I think the price is a bit high and the food, while good, isn’t exceptional. A great meeting spot when you’d like more than you’d get at a Starbucks, but not quite a full blown restaurant to me, which is what I think it’s trying to be.
Marie D.
Place rating: 5 Toronto, Canada
Free WiFi. Clean place my. The price well u can’t complain if the food is good just don’t surprise when u see your bill is $ 15.00 loll
Food F.
Place rating: 3 Toronto, Canada
The food here is ok at best. I’ve been here a few times and I always have a very average experience. The menu items look exciting but are underwhelming. The lattes are good. The best thing on the menu is the custard tarts.
Tracy C.
Place rating: 5 Etobicoke, Canada
I have nothing but praise for this restaurant/caterer. We were holding an event at our office last week so I ordered the large«HOTBREAKFASTSANDWICHPLATTER». The excellent service began right when I placed the order; they were quick to get back to me, followed all the instructions carefully, the friendly delivery person arrived on time and, most importantly, the food was outstanding! They obviously must be baking their bread in-house because the sandwiches tasted like the bread just came out of the oven. You could just taste the quality of the eggs, bacon and cheese as well. The sandwiches themselves were HUGE; I was only able to eat half because one of their sandwiches equals two of any other place. Everyone at the meeting commented on how good the sandwiches were and wanted to know the identity of the caterer. The day after our event, I received a call from a lovely employee by the name of Alison inquiring if everything was to our liking. Without question, I will definitely use them again and I plan to visit the restaurant as well.
Remmy L.
Place rating: 1 Toronto, Canada
This place is overpriced and their food is not good quality. Also, they make you seem like you are a pain when you attempt to order. This place is extremely impersonable. I am very disappointed.
Trudeau M.
Place rating: 4 Toronto, Canada
Beautiful seating area that offers a wide range of desserts and pastries to choose from. We have never ordered any sandwiches, so I cannot speak for that. However, desserts and hot beverages are great and that’s what all matters for me. Prices are reasonable.
Sonya E.
Place rating: 1 Toronto, Canada
Much of the time, when I dislike a place I am able to recognize that it may just not be to my taste, or that I’ve just had a bad experience or 2, but when it comes to Artisano there is no seeing another side in my opinion. This place is objectively awful. The fact that it has remained open so long is just a strong testament to the horrifically low standards some people have. For one it is just so odd– and not in a good way! The whole system they have in place treats customers like pieces on an assembly line. It may be the most absurd and impersonal café that has ever existed! Those stupid little buzzers they give you just adds onto the layers of absurdity one must wade through while ‘dining’ here. Most importantly they just don’t do anything well! Whether it be food or beverage of any kind– it’s all crap! I’ve been dragged to Artisano a few times over the years(against my will) and even the people dragging me there have only done it as a last resort– we need food/coffee now and there is no other option nearby(maybe that’s how it’s survived!!!). My most recent and ABSOLUTELAST time there everything ordered between 3 people ranged from mediocre to thoroughly unpalatable! The multi grain bagel tasted like dessert, the scone was literally COVERED in sugar, the mango ‘smoothie’ should have been called a milkshake, and the sandwich could have been made by a toddler. I know it’s a shitty location in a very boring area of Etobicoke but please someone with a unique café idea– don’t put it downtown, buy out this location and put it here! I will personally make it my mission to generate you as much buisness as you would have gotten in Queen West or wherever and I’ll recruit some interesting customers. We must save these locals from Artisano! Oh and as a note to the cashier/barista? that was there last– you need to quit your job! Never has someone so miserable served me before. It was easy to forgive the total rudeness and lack of pleasantries cause you looked moments away from a mental breakdown and subsequent plunge into deep depression, which I can only assume your workplace is driving you to. I’m sure Starbucks is hiring– it doesn’t hurt to apply! I feel like this review may have been too mean… but there was just no tiptoeing around this one!
Liz V.
Place rating: 2 Toronto, Canada
I came to Artisano on March 19, 2015 at about 5:30PM to order 3 meals for take-out for myself and my grandparents. Artisano is one of my grandmother’s favourite restaurants, and she specifically requested I pick up dinner there. I ordered sausage rigatoni, a spinach gorgonzola salad with chicken and a choose two combo(sandwich and salad). The first negative part of my experience was with the girl who took my order. She was frankly rude, uninterested and did not smile once. I paid for my order and sat down to wait. When my buzzer went off for me to pick up my order, I grabbed the bags without looking inside as I was in a rush to get to my grandparent’s house. When I arrived there, I was disappointed to see that the sausage rigatoni did not make it into the bag — my grandfather was left without a meal. I called the restaurant to notify them that the sausage rigatoni was not included, that I was already north of the 401 at my grandparents house and that it was my grandfather’s meal that was not included. I was treated rudely by whoever picked up the phone(I think her name was Kim). She did not apologize once for the restaurant’s mistake — she was cold and told me I could re-attend the restaurant to pick up the missing part of my order(not possible as I was already up north of the 401),. She also said that if I were to return to that Artisano location, I would have a credit that I could pick up from the office. I can’t believe that no one offered an apology for a mistake that was clearly the restaurant’s fault. It’s a shame really, because I have had positive experiences at the Winston Churchill location, which I frequent often. Offering the credit was appropriate, but I frankly don’t have any interest in eating at this location again.
Harshad M.
Place rating: 4 Mississauga, Canada
Quick service. Really good food. I had the steak and egg sandwich. My friend had the baked French toast claiming it was«pretty decent». Highly recommended.
Katherine L.
Place rating: 2 Toronto, Canada
I’ve come here multiple times while living in the neighbourhood. The food and drinks are good(if not a little over priced…$ 4.99 for a medium plain iced latte?) but what has always ALWAYS baffled me here is the mediocre at best service. Rarely have I encountered someone who seems happy to see a customer. I get it, sometimes working at a café isn’t the most thrilling activity and I don’t have a high bar set for service but man, a smile? A look that doesn’t suggest I’m bothering them? Anything please. This place would be four stars due to limited options in the neighbourhood but I can’t do it. If you have the time, hit up any of the new indie places further south down on the Lakeshore: Fairgrounds, Birds and Beans, etc.
Lu B.
Place rating: 3 Toronto, Canada
Great place to hang out but it can get crowded! I do wish they had more tea choices though. Overall, good place!
Ruby W.
Place rating: 4 Toronto, Canada
So I have been here 3 times in the last 2 weeks and each time I have been impressed with the quality and taste of the food. The first time I ordered the classic chicken breast sandwich and super kale salad, both delicious, just found the salad to be a bit on the salty side, I loved the multigrain bread so much I went back to buy a loaf of it :) Decided to go back again and try the breakfast menu, I got the double fried egg, which was good and very filling. My bf got the bacon & cheese frittata panini and oh wow it was so good! The restaurant it self is clean, very spacious with lots of seating, each time I’ve gone it’s been fairly busy but service is pretty quick. I think this will become a regular spot.
Melanie W.
Place rating: 1 Toronto, Canada
Unfortunately, there is no option on Unilocal to select«zero» stars. This is a shame as this is the rating Artisano’s truly deserves. I’ve been going to Artisano’s for years — for personal meals, business meetings, etc. — and of late(the last year or two) have been met with nothing but disappointment. The food is overpriced, mediocre at best, and haphazardly thrown together. Moreover, the service is abysmal. Nine times out of ten, the front-line staff can be barely be bothered to take my order and management is non-existent. I am 100% for supporting local Canadian businesses, but Artisano’s doesn’t deserve my patronage any more. There are far better options close by — big chains included — eat there.
Martin S.
Place rating: 3 Toronto, Canada
Healthful options with plenty of selection promises to make this cafeteria style restaurant a regular stop for me if I can figure out the best items to order. I tried the classic roast beef on sourdough with a pickle on the side along with a pasta salad initially. The roast beef was perfect! Nice and fresh and just a little pink and very tasty. The bread was fresh but lacked the sourdough kick and body that I was expecting. I didn’t ask for any special toppings and it came with the standard lettuce and tomato and a hint of horseradish I believe. It could have used more on top so I’ll have to pay attention to what available next time. The pickle was the opposite of what Costco gives you with their smoked meat where the pickle itself could be your lunch. Artisano only gave me a sliver of a tasty kosher pickle and I could have used the whole one. Same with the salad. It was very nicely balanced bow tie pasta salad, but amounted to a heaping table spoon’s worth in a tiny plastic tub and was merely a taste leaving me wanting more. Possibly eating in would yield a more substantial meal, but the price was right at $ 9.05 for my order.
Iain C.
Place rating: 4 Toronto, Canada
Forget the big chain restaurants just down the road, spend the same money at Artisano’s and you’ll get better quality, great service, and be surrounded by that beautiful smell of freshly baked bread. This is more of an Italian or French café than the name bakery would suggest. Mostly an open concept for seating but lots of windows for lighting and a perfect patio on the summer. Soups made fresh daily are the perfect combo with a succulent sandwich, all the while you are pouring over the Internet with the supplies free Wi-Fi. If your preference is fantastic coffee and a chocolate croissant(or biscotti) along with conversation with friends — well you an have that as well. Clean, bright, great food and drink. It’s dollars well spent. Enjoy!
Nick P.
Place rating: 4 Mississauga, Canada
My favourite sandwich and salad place for lunch. The pastas and soups are above average, but their salads and sandwiches are AMAZING. It is very pricey though, unless you get the half/half deal which I highly recommend and it gives you the best of both worlds.
Monica L.
Place rating: 4 Toronto, Canada
My go to spot in my neighbourhood for dessert or coffee. When I’m hungry, I like their pizza and pasta dishes as well. I love that they offer everything so it’s perfect for a short coffee trip or a full out dinner date. Brunch is also great. They have bottomless coffee, which is of great value!
CHAR C.
Place rating: 5 Toronto, Canada
Extra pasta salad on the side of a panini for $ 0.25! And it’s fresh and delicious. haven’t had a bad thing yet
Maheen M.
Place rating: 4 Toronto, Canada
I was in the west-end of Toronto running some errands and came across Artisano Bakery. From the outside, it looks like any building type restaurant but inside it was bustling with people. They had quite an extensive menu from sandwiches, hot items, pizza to fabulous desserts. I choose to try out one of their meal-size salads with grilled chicken; it was great! I went back for dessert and tried their carrot cake. It had the right amount of icing to cake ratio, simply delish! I love the bottomless cup of coffee if you decide to stay in for lunch. I will definitely be back if I am in the area again!
Araina N.
Place rating: 1 Etobicoke, Canada
I have wanted to like Artisano and have given it a fair chance as well but there are several blaring flaws that I just can’t get over. First of all, to pay the kind of prices your paying for essentially frozen food only to have to serve yourself is ridiculous I think! The waitstaff can be one way or the other, some of them are the epitome of excellent customer service while others are embarassing but what can you expect with children cooking your meals? The flies swarming around the food waiting for pick up is flat out sickening and this fact has actually made me leave the last time I was there. The coffee is nothing to write home about and the foods consistancy is the worst I have EVER seen; order the same thing the next day and could have totally different dressing, ingredients, presentation etc… just BAD! The only thing worth noting about this place is apparently the bread; I do not personally shop there but I know of several people who do say the bread is amazing. Other then that parking would be the only other real perk and I think they offer wi fi but I’m not sure. Overall it is just too overpriced to be so unreliable UPDATED My rating of this establishment has dropped even further… all of the points of my previous review still stand but I would like to emphasize the fact that they are hiring CHILDREN! So the food is never consistant and sometimes down right atrocious! I have had food poisoning from their soup before and every sandwich I get is sloppy and never the same. Today I ordered a tuna salad sandwich and the majority of the tuna ended up on my lap or the floor. Again when children are making your food what do you expect and i should have known better then to ever return