Prince of Wales

Great environment and food! The music also goes very well with the overall. Classy ambiance and courtesy are a signature for this place. The food also has quality ingredients and is very tasty! I loved it!

Sunday brunch buffet was a huge disappointment. Waiting more than 30 minute. Service was so slow and not many foods to choose from. Also for what they offer, price is high. 22 dollars per person.

We stayed here for two nights for my husband’s 30^th birthday. It was mid-​March, so definitely off-​season and not busy one bit on the streets. This place is another story, however! It was busy at all hours –a good feel considering NOTL is a ghost town off season. The restaurant, the drawing room, the lounge –everything was busy and alive!
I highly recommend the Sommelier tasting that they offer on Friday nights at 5pm. You come down to the lobby and Fred, the Som, comes and brings you down to the wine cellar. Fred is very knowledgeable about the hotel, the history, events, in addition to wine, of course! Our tasting event consisted of us and one other mid-30’s couple. It was the perfect way to relax into your weekend at Prince of Wales hotel.
We stayed in room 302, a suite with a fireplace in a large sitting room, a large bedroom and a large bathroom. We are used to staying in cities, so this much space felt great! The room is inviting and relaxing. There was a bowl of oranges and bottled water waiting for us. There is not a bar but we used a tall TV stand as our setup for drinks. Ice room is just down the hall. We had a bedroom window as well as a living room window overlooking the park. The fireplace provided warmth as well as ambiance.
On a scale of 1 to 10, 10 being fantastic, I would rate the comfort level of the bed as being about a 6 and the pillows about a 2. The bed is springy and at first feels comfy but after a while you can feel every lump and bump. The pillows were synthetic –if you prefer down, you need to call to the front desk. The pillows were hideous. Well past their prime. (Please consider replacing these!) They are lumpy and not uniform in shape or thickness. My first night’s sleep was interrupted by stiff neck and tossing and turning. Luckily I brought my own pillow that I had left in the car. And we called down the next morning for down pillows. Quite a bit better.
My only other gripe was housekeeping. Very little effort was put into cleaning. Orange peels, garbage, empty waterbottles were left as is. Other hotels I’ve stayed at has housekeeping that goes above and beyond what is necessary and folds clothes left on the bed and floor. I am not asking for this! But at least tidying up the garbage and emptying the garbage cans would make it feel a bit cleaner and more «four star hotel-​like». I can’t complain about the cleanliness, though –the entire hotel is spotless and clean smelling. The décor is beautiful and well-​dusted. Old oil paintings adorn every wall, inside the room and hallways.
I would HIGHLY recommend staying here and when we come here again we will most certainly request this room again. (Please see my other reviews for the restaurant, Escabeche, as well as afternoon tea at the Drawing Room and drinks at the Churchill Lounge)

A special spot for my husband and I. The restaurant and hotel are breath taking and vintage. Although our waiter was a little slow on our last visit he was very nice. Our food was fantastic and it was a great experience as always!

Came here for afternoon tea with my mother on a weekday around 14:00. Boy was it busy! It must have been because of the two-​for-​one deal they had going on.
We were greeted by three lovely young ladies who escorted us to our seats. My mother ordered Earl Grey and I ordered an herbal ginger tea with our afternoon tea set.
Once it arrived, we were suggested to eat the warm scone first (which happens to be the best thing there). The rest of the sandwiches, goat cheese and Spanish quiche, and desserts were all mediocre. I was expecting something chocolatey, not a boring sugar cookie.
I wouldn’t mind going back if they had the 2-​for-​1 deal again.
Check out the bathroom, it’s really nice.

Very disappointed in the service and professional attitude of this establishment. I had a gift certificate that they would not honor after the fact that the waiter said they would. I complained but all they did was give me their managers phone number in which there is no answer multiple times. Will not go back and the food is over-​rated. Nothing special here.

Came here for afternoon tea for two
Pros:
— So beautiful! They really spent a lot of time refurbishing the place!
— The scones are absolutely amazing!
— The honeycomb chai is also amazing if you’re a chai person
— It is expensive ($ 34/​person) but they have a coupon in November for two people for the price of one!
Cons:
— I think it’s worth it to go in November b/​c of the price

Great venue for a wedding! Excellent Food!

This hotel is drool-​worthy! I have stayed here twice, and it’s top-​notch every time. Bellman opening the doors, they have that, helpful front desk workers, yes, gorgeous stately rooms… YES! Feel like royalty and get here… like, yesterday!

Why oh why do you put people in room 207? It’s the haunted room… and weird stuff was happening all night. (Google it)
Nice hotel but not worth the money. I guess it’s just not my style.
Had a nice meal at the restaurant there but enjoyed the pub much more.
See my review about where to eat breakfast.

Amazing stay, and amazing staff. Our travel agency had a glitch in the system that cancelled our pre-​paid reservation by mistake a week before our stay. We were not notified by the travel agent, and we learned about this issue in the hard way, directly at the hotel, when we showed up, and they had no vacancy. Their staff talked directly with our travel agent on the phone, and managed to find us a room and give us the key, even before they had any guarantee that our travel agent could have transferred the pre-​paid fee back to the hotel. Hazel Viola was the hotel staff member that helped us, and she could not have made our stay more enjoyable, despite the headaches she had to go through with our travel agent. The room was absolutely beautiful, Victorian style. The salt water swimming pool a true gem. We will stay here again in a heart beat.

Had a late lunch with my family but only one poor waitress there. Waited for over 20 minutes to get service. Waiting more than 30 minutes to get our food but my daughter’s salad had no dressing and still had water in the bottom of the bowl. Not going back.

Unfortunately, a negative experience: especially in the restaurant where we ate dinner. Edgy, uptight staff, for the most part, and inattentive server served almonds right after being told of our almond allergy. Handled poorly by the manager on duty. Spotty service from the front desk. Nice bellman though.

Great Hotel and Great Stay! Boyfriend and I Celebrated our 2yr Anniversary, and couldn’t have been better else where! Wish we could have stayed longer and Would always love to come back or just go back to the area! Beautiful in the Fall! Vineyards in all directions with Beyond Gorgeous Homes to admire!

The nicest hotel @ NOTL !
Been here a few times. The staff are very friendly. The restaurant here is always super, and the head sommelier (no names named) is always fun to listen too.

Just stayed here this weekend and had a wonderful stay. The staff was really nice, very accommodating. The room and hotel itself was beautiful. We ordered room service twice and it was phenomenal! We got a couples massage too and it was amazing. It was definitely expensive, but it was a nice treat. Great if you’re looking for a weekend away to pamper yourself!

My wife and I stopped in here on a recent snowy day to check out their $ 5 tapas. We snagged a table right by the fireplace and got the spicy pork wontons. They were very tasty. Service was fast and friendly even though our bill was only $ 5. Great afternoon snack!

Gorgeous hotel. Boyfriend took me here for a weekend getaway for my birthday. We stayed here two nights, free wifi. Turn down service is awesome, they turn on jazz music and leave a rose on the bed. There were also bottles of water and oranges on the coffee table. We got a room with a jacuzzi tub, super relaxing. They give you bath salts but I’m not sure why they don’t supply bubble bath, they left an extra bottle of shampoo, so I used that for bubbles. The shampoo and conditioner felt really nice, haven’t really heard of the brand but they supplied Gilchrist & Soames products. The aloe bar soap was also pretty nice, I took the extra bar from the second day home.
Only complaint: for a fancy place they should really upgrade the toilet paper, I feel like that wouldn’t be very expensive. The stuff they had was like tissue paper-​y

My wife and I stayed here in 2009.
A beautifully quaint hotel, this is a gem of a find. Because of the small size yet busy profile the hotel purchased large homes that neighbor and just adjoined them all into one without changing much of the original home. This made it a very fun and clever experience. Walking the creaky wood floors from one house to a Victorian carpet laid halls of another without going outside or really noticing anything other then the change in décor made for great viewing, especially if you like history/​antiques.
The town (Which I will review separate) is simply amazing and one of, if not the most beautiful towns I have ever been too.
The staff are friendly, the décor is fitting with the history and the rooms are top notch. You get what you pay for in this hotel and for that I give it 3 stars. The fourth is lent to the towns beauty and elegance.

My husband and I wanted to get away for a couple days this week to celebrate our anniversary and my birthday so we stayed at the Prince of Wales Hotel for two nights.
I had booked it online last week and got the Internet rate of $ 199/​night for a king room. When I checked in, I mentioned that it was my birthday and our anniversary and the fella at the front desk double upgraded us to a king suite. Sweet!
The suite was very nice. I travel a lot for work so stay in «modern» hotels so it was nice to stay in an older hotel. The staff have all been friendly. The salt water pool is awesome! The hotel’s location was great for walking around shopping, seeing a play (which we are this afternoon) and dining out (we didn’t eat at the hotel). The bed was huge and high and comfy. The thermostat in the bedroom didn’t seem to work (it wouldn’t go lower than 74F). We told the woman at the front desk about it and she was on the phone immediately to have it taken care of.
My only complaint is the Internet. In this day and age, WIFI should be free in hotels (especially at the prices here). The Internet here is provided by an outside supplier at $ 10/​night/​laptop. My husband and I each have a laptop so it was $ 20/​night. I have a Bell Internet stick but it didn’t work here. And it’s bad enough that they charge us for the Internet … but the service was spotty. We would lose it quite often which was very frustrating considering we are paying extra for it.