Tiffany & Company

Purchased our wedding bands here. Great customer service and after sale service. We even received a nice handwritten note in the mail a few months later to make sure everything is OK with our purchase.

Was here with a friend a few weeks ago, first time at this location. We were greeted by a lady who told us to have a seat near this table and she got us each a bottle of Pellegrino’s sparkling water and T&Co. napkins. It didn’t take too long. I was pleased about the service and would return.

I came to this Tiffany in search of a gift for my GF’s birthday. At first when I entered the place was rammed. Probably due to the fact that Valentine’s day was coming up and there were guys trying to squeeze in some last minute shopping. I however knew basically what I wanted and it was a matter of just checking it out with other options I had in mind.
To be honest the sales staff were quite nice. My only issue was finding one. It took a while to flag down a sales rep and when I finally did, it was probably 15 minutes into entering the store. There just weren’t enough staff on duty and it was kind of chaotic. Once I got the sales staff to help out, I made my decision and proceeded to check out.
She wrapped my gift nicely and the bow looked totally on point. I’m happy to say I did have a good experience here, I just wished they had more staff or at least offered water like other locations. I needed it, it was hot in there!

Service is adequate, but I’ve noticed I get treated better when I arrive in dressy clothing as opposed to my casual days. A lot of staff and they give off an intimidating vibe instead of being friendly and encouraging to make sales. I love Tiffany jewelry, but will probably chose their downtown location next.

I am a lover of the simplistic and classy designs that Tiffany’s carries. It’s funny how a lot of low ratings for here are from men. Perhaps they don’t like it because they are buying for someone else and not them? Not sure, but I have had nothing but superb service from them. From the first piece I bought (the floating heart, when it was popular many many years ago), to my bracelet, a few necklaces and now a ring I couldn’t be more happier. There is always someone at the front to direct you where you need to go if you know what you are looking for. Their staff is always friendly. In fact one year I had bought a necklace for my birthday and I had mentioned it to the person who was helping me. The next week she sent me a birthday card! Yes you read right, she send me a handwritten birthday card, not some generic pre-​printed card, but she took the time to actually write something in it. It was from then that I knew that unlike a bad boyfriend, I would never break up with Tiffany.
While I have yet to return anything from this store so I can’t really comment myself on that process of customer service (although I might soon since I am having second thoughts with the ring I bought — knew I should have gone for the other one I was eyeing!) a friend of mine had gone in b/​c the charm she had bought had broken off from her chain and of course she had lost it. Tiffany’s gave her a credit for it! No big hassles, no 1000 questions, they just looked up the info on file (they keep a copy of the receipt with your name/​address on their systems.
Tiffany’s actually has a lot of affordable items — people always think it is expensive, but to be honest they have a lot of things that are under $ 200, heck even under $ 100! Pendants, charms, even bracelets. So you do not have to break the bank buying something special for yourself or a loved one.
So take a chance cuz Tiffany’s certainly won’t disappoint you like a bad first date!

Incredibly rude staff, try Birks instead.

I was once mesmerized by the off-​green turquoise shopping bag so affectionately known as ‘Tiffany Blue’ like any other girl, despite existing in the world as a six foot one, two hundred and fifty pound man.
It cannot be attributed to my metrosexual phase that I’m sure every man has been tricked into entering at one point during their lifetime, because as I emerged from this second coming of male puberty, my infinity with jewelry only grew deeper, and unfortunately for Tiffany & CO, so did my knowledge about jewelry. It didn’t take long for me to realise that sterling silver and white diamonds are to fine jewelry, as hotdogs and burritos are to fine dining.
If the Yorkdale location was the flagship of Tiffany’s stronghold in Toronto, then the brand would have gone the way of the Titanic a long time ago. Among all the international luxury brand locations I’ve visited, it is the worst. This store is a candy coin dispenser in comparison. I’ve never stepped into a more mundanely designed retail space, and the service comes just short of a sophisticated talking Japanese vending machine.
The first person to meet all customers upon entrance is the security man; he awkwardly smiles at me, leaving me trying to make the decision of whether to awkwardly smile back. Half of the staff seems preoccupied with something, even when they’re not. Whether I get taken seriously have solely depended on the type of shoes I was wearing during my visits. When offered help, it feels more like someone older is trying to help me find my way from losing my direction than luxury service. I don’t suppose many people entering its premises with their Adidas gets treated like a human being. No matter, I shall not be intimidated by silver salesmen. Did I mention I was two hundred and fifty pounds?
That’s over five hundred thousand carats!
Assistance is often hurried based on the item inquired for purchasing, and no one will be able to answer any technical wisdom pertaining to the diamonds without having to refer to whatever book they use to reference things.
Where do these diamonds come from?
How should the silver be maintained to prevent from staining?
To what level can your polishing services restore the product to its original quality?
I feel like I need to administer a water-​boarding session to get an ounce of truth from these people, assuming I can get their attention in (God forbid) a pair of jeans in the first place.
What’s the point? There is barely anything here to spend my money on. Nothing, absolutely nothing from any of the exclusive collections found online can be found here. This quite literally is where people pick up cheaply made trinkets, and that done-​to-​death Tiffany charm – which trend has replaced with Cartier Love bracelets. This Tiffany & CO locations survives solely on the general public’s ignorance towards precious metals, gems, and jewelry overall.
The overall experience is offensive for any jewelry connoisseur, and I am willing to bet that customers here post more photos of their Tiffany Blue bags more than they post of what’s in them.

It’s come to this.
It’s come to the point where I am writing a review about a place that most people find overrated, expensive, pretentious, snooty, (insert your own negative adjective here) and so forth.
They are perhaps right, they are perhaps wrong — like a lot of things in society as a whole, everything is subjective.
I will admit I am a regular patron of this brand — I will come here and purchase something every three to six months a year.
I appreciate their fine industrial designs on jewelry, as does most of my female friends and even some of my metro male friends. I think that is why their products also are a little more expensive than most other places. Where else can a color dubbed Tiffany Blue bring such joy and bewilderment to a woman’s eyes when you present her a bag or box containing a little trinket or two for her to wear? :)
The staff are very attentive, and perhaps yes, they are stern and serious but I recognize it as professionalism which in a fine jewelry store — the first contact of presentation, the host or the sales associate — it is by design the first person you meet. Some people are not used to seeing this kind of service, because in other retail establishments there is a very casual and relaxed environment.
Not at Tiffany’s, which is fine because they are selling a design, they are selling a brand, they are selling a history (est. 1837) of a brand over 100 years old, they are selling a fancy lifestyle.
Their staff I have always found to be very knowledgeable and honest regarding their jewelry, never have I felt neglected when shopping here. You place your name on a list, and the first person available to assist you is brought before you, they introduce themselves and ask «how can I help you today?» They don’t ask, «What are you looking for today?» because there is a difference in offering assistance and asking what can they get you… The first is a more open ended question versus a more direct approach because not everyone will know what they want just yet.
The after sale support is also great, as they will do free customization such as getting the proper fit for a bracelet or even the first cleaning of a dirty silver ring that you’ve worn for months for free.
I have not been disappointed when I have shopped at Tiffany’s, nor do the recipients of my purchases have been disappointed either.

You don’t want to shop here. You pay extra for the name thinking you will get great after sales purchase but if something goes wrong make sure you bring your wallet. Ask about the warranty before buying, apparently working in an office may be considered «vigorous «activity.

Everyone’s lining up to pick up their little blue box this time of year, and despite how busy they are, I’m very impressed with their upbeat and friendly service.
The «Ambassador» took down my name to be serviced by the next available sales person. The wait was like two minutes!
Tiffany’s Elsa Perretti collection is gorgeous and the designer is retiring, so the boyfriend got me the rose gold open heart necklace for V-​Day. The sales person was very helpful in what suited me and extremely patient — I tried on probably five different sizes and varieties.
I know jewelry washing if offered at the Bloor location, but not too sure about Yorkdale. Nonetheless, I’ve had only positive experiences at Tiffany’s, regardless of location.

Very bad service. Tried to lengthen our platinum necklace.
1. Did not give us the customer receipt to start with. When asked, we were told since it will be shipped to our home, they don’t normally give customer the slip acknowledging that Tiffany has received the service item! An excuse that could not be worse.
2. Ironically, when we called the store five days after the due day, we were told the item was waiting for us to pick up. They apparently had little idea that it should be shipped to our home. Contradicting their earlier excuse for not granting a customer receipt.
3. When the necklace finally arrived, believe it or not, it is still of the SAME length as before. As if it had been sitting at Yorkdale mall for weeks and never went out for service.
We complained to Tiffany Co., and managed to get the service done at another Tiffany store.
Up to date, the Yorkdale Mall Tiffany never responded or apologized for this issue in any form.
I will not recommend Yorkdale center for any one wishing to experience Tiffany service.

Okay so when we first walked in they greeted us and all was good… BUT I felt a hesitation from the SA that helped us. I kinda had the feeling he wanted to pass us off onto someone else because my husband was asking about a smaller piece not worth as much as something he was hoping to sell. (I dunno… I just had that feeling.) He did help us out and took out pieces my husband was looking for and he was pleasant over all and joked around. My husband tends to think long and hard about all his purchases so he ho-​hummed about the ring. Maybe there is just something about male SA’s that I dislike period. LOL! Anyhow, my husband decided on a different piece and I’m sure he’s happy about it. Maybe I would change my rating about this location later on if we decide to buy something else here.

Beautiful, spacious, and elegant interior with extremely efficient and attentive sales staff. And of course, the jewellery speaks for itself! Excellent store and products.

Like every girl, diamonds and jewelery are my best friend :)
The sight of Tiffany’s, with it’s smooth stone exterior walls and it’s huge rod iron door to protect the treasured goodies inside, makes me shiver with joy as I approach the store and go in to look around at all of the beautiful items!
And with this new location in Yorkdale, I can travel to this new store if I do not have time to go down to Bloor Street.
When I was 13 years old, I received the floating heart sterling silver necklace from Tiffany’s and never looked back!
Since then, I have fallen in love with their jewelery and love receiving items from this store for my birthday presents.
Just last week, for my 25^th birthday, I received two pieces!
Although it can be pricey, I do recommend this store for jewelery, ESPECIALLY silver jewelery. They have a nice selection of beautiful necklaces, bracelets, earrings, rings, and other cool pieces to pick from — such as bangles, pins and even business card holders.
They always carry their signature hearts collection, which includes the silver linked bracelet with the hanging heart charm — a staple for most women’s jewelery collection.
Every year, they seem to come out with a new limited time collection, which is always interestingly designed with a different theme from the last.
Also, this is a great place to check out for diamond and gemstone pieces. I am not saying to purchase from here if you cannot afford it, but it is a great place to seek out different styles so you can feel out what works for you!
This new store in Yorkdale is HUGE and it is on one level for shoppers to walk around. It is packed with tons of staff to help you and if it is super busy, you can put your name down on the waiting with your cell number and you can walk around or have a bite and the staff will call you to let you know if your turn has come up.
Overall, it is a fun place to look and a great place to buy jewelery from!
And if you are getting someone a gift from here, I know the turquoise aqua bag will get them excited even before they see the gift! I know I get a huge smile on my face when I see it! :)