Allure of Beauty

Awful experience ending in a court judgment against Allure. I went to see Yasmin Guerin last June to have hair extensions fitted for my wedding. She assured me that the extensions would be of a high quality several times — this was something that was very important to me. The extensions fitted were extremely poor quality, but you couldn’t tell initially as the hair had been coated in silicone which only came off after several washes. This was not the hair described by Yasmin during the consultation and fitting. I took the hair extensions out, complained and asked for a part refund given how much I had paid for only a few weeks of wear. She refused to part refund saying I should have complained within four weeks (though she never mentioned this at the time), then ignored me for several weeks despite me telling her several times I would have no choice but to go to court, resulting in me obtaining a county court judgment for the full amount she charged. I then requested she pay the court order, she ignored me for several weeks and ignored the courts letters, eventually getting in touch before Christmas to ask if she could part refund me after all and asked if I could remove all bad reviews online. I agreed to reduce the amount the court had granted on the basis she paid on a particular date in January, and she gave me her word that if I waited a few weeks she would definitely pay the reduced amount — I have everything documented in writing. That date has now passed and she has not paid anything at all. Absolutely horrible experience.

i got my hair extentions done here the other day. and no word of a lie this woman is absolutely amazing! i cant stop flicking my hair similar to the girls in the l’oreal adverts haha. great place!