Boston Dog Company

I have been using boston dog for over a year and my pup seems to love it. The staff is friendly, although I really would like a more detailed update on what he does that day. They are pretty flexible and I can drop my dog off without an appointment. I have never not felt safe leaving him there like it data on other reviews.
I’m not sure why people are so upset about their screening process. I was actually pretty nervous before doing it, but they just take an interview with the dog and then you bring him/​her into boston dog for a trial day of daycare to see how the dog does. There is no three month trial period.
Their prices are comparable to other daycarrs in the area and they have a nice selection of dog food and toys. I do wish they took debit or credit cards to pay for daycare though-​paying by check every time is annoying. I also wished their camera on their website worked so I could take a peek at my pup during the day. It concerns me that one of the previous reviews says they don’t take the dogs out. i hope that is not true.

I talked to someone who used the Acton facility. They said they were apprehensive about whether the dogs are actually walked outside. Reason: The dogs indoor were relieving themselves inside the facility (pee and poop). No drainage. The employees would clean up the poop or pee with your regular cleaning sprays and paper towels. I think this teaches a dog to be ok with pooping or peeing indoors. She didn’t have the best things too say about this place. She also said the employees would spray dogs with water if they barked or misbehaved.

If you want your dog to feel extremely on edge, go here for an interview! A few months ago I brought my dog in for an interview and left really confused — I thought they were supposed to be dog experts. I think their exclusivity is really a façade. Just because it’s hard to get in, doesn’t mean your dog will be safe, and doesn’t mean they necessarily know what they’re doing.
My dog plays very well with others. The only fights he’s gotten into have been with his brother, over toys and food. When I arrived, there were about 4 staff members there — none of whom greeted or acknowledged my dog, which is unlike any other dog care place I’ve been to. I was then put into a storage room and told to wait there and keep my dog on the leash. The room was literally filled with bags of dog food. The staff brought in 4 dogs, one at a time, and silently observed how my dog interacted with them (while on leash). There was no «let’s have fun and play» kind of a feel, which in my opinion is what you should do upon introducing two dogs. My dog was nervous, and his hair stood up, but he would nicely sniff the other dog, and then go sniffing all the bags of food. I could tell my dog was uneasy about there being so much food. He was distracted by it and maybe feeling possessive over it, but he wasn’t mean. But the staff member said to me that he was noticing my dog wasn’t being playful enough. The last dog they brought in was 3 times his size, and the first thing she did upon entering the room was jump on my dog and then jump on me. Naturally, my dog doesn’t like large animals jumping on his mom, so he snarled. The staff member immediately removed the other dog from the room, before giving my dog any time to realize she was harmless. The staff came back and told me my dog had failed, but that if I socialized him, I could come back in a while and start over.
The interview process lasts about 3 months, and there are different phases. At any point during those 3 months your dog can be kicked out, for even minor incidents, i.e. snarling. I have a full time job and simply don’t have the leeway to not have reliable dog care. So there was no way I was going back to «try again.» Also, one week after the interview, my dog developed kennel cough. The vet said judging from the timeline, he picked it up during the interview. I don’t really blame Boston Dog Co for this. My dog was vaccinated against kennel cough, and I’m sure all of their dogs are too, but he picked up a rare strain resistant to the vaccine. So it’s not anyone’s fault. But it does leave me wondering if they had a coughing dog in their daycare program who they carelessly let be around other dogs.
After he recovered from the kennel cough, I brought him to a different dog care place with a one step interview process (drop your dog off for the day and let him have fun). He’s been going there ever since and he loves it. More importantly, I trust the staff after seeing how they interact with him. They truly know and understand his personality.

I am originally from the Northeast, but now reside in LA which is a mecca for everything dog. In any case, I am a business consultant by trade and travel every other week. My dog Max always comes with me, he is my co-​pilot. I have had Max stay at Petco’s, Petsmart’s, and numerous «mom-​and-​pop
dog daycares». I have to say Boston Dog Company is the best dog daycare I have ever had the pleasure of using. They have caring staff that love my dog, they have a Vet tech and dog trainers on staff to answer any questions. Best of all Boston Dog donates their money to charity.
I have heard complaints that it is almost impossible to get into their dog daycare program due to their rigorous evaluation process, but hey I feel much safer that my dog is in place with only social dogs. Any criticisms and/​or bad reviews you may read are from people who simply didn’t get in.

Nicole, Cody, and Jeremy, the dog trainers now working at Boston Dog Company, are amazing! Tippy loves them. I smile at how excited she gets when they call her name when we arrive– it really demonstrates the care they show my dog during her stay. I hope they don’t leave! If you love your dog like family, it is a safe and stimulating environment to ensure your pooch gets exercise… and love.
I still wish they had a better loyalty program, and that it was in writing and clear, however.

Created a Unilocal account so I could maybe save one dog from this awful place. Went in today to register my dog for daycare and the place didn’t even look open, but the door was unlocked and when I walked in all the lights were off and there was nobody at the desk. When I walked towards the back (to the sound of crying and barking dogs) there were two teenage employees and one was squirting a crying puppy with a squirt bottle. They didn’t see me observing until I knocked on the glass at which point they stopped squirting the dog and told me to wait back at the desk for the manager. At this point I had already made my decision about registering but wanted to let her know about the behavior of the employees. I was met with another teenager who gave me nothing but attitude and said «they do that at every kennel and if you don’t like it then just leave». These kids obviously don’t care about dogs and need a big lesson on customer service. Absolutely sick to my stomach that I almost brought my dog here.

The owners are the best! They really care about dogs and you can tell how passionate they are. I have always seen familiar faces when bringing my pup into Boston Dog! The prices are reasonable and they have such cute things in the store also! My dog is my world, and I am confident that she is being attended to all the time. They know her quirks and her super cute personality, that only someone would know when taking close care of her. Very happy with this business! Keep it up Boston Dog Company!