Proactive Property Management

Sounds like a cliché, but if I could give a half a star I would. If you ever rent from them just know you WILL NEVER SEE YOUR SECURITY DEPOSIT again. I found a fantastic deal on a house I wanted to buy so I moved forward and gave PPM the heads up. They said we would be responsible for the rent even after I move until a new tenant could be found since technically I was breaking my lease. I went through pain staking efforts to FIND THEM A NEW TENANT so I wouldn’t have to pay anything extra. I saved them untold amounts of time & money in advertising that they would have spend had I not gone out of my way to find a tenant to take over my lease. They said we needed to do a thorough cleaning before we left. But FIRST they had some fly by night painters come in and DESTROY the place we left vacant for their convenience. Paint everywhere, drywall and dust everywhere. THIS is what PPM expected us to clean not OUR regular living «mess» from just living there for 2 and a half years.
The paint crew even told us they were specifically told to leave the mess where it was as it was the vacating tenant’s responsibility. Really??? Where are the ethics of this company??? Oh– that’s right, they have NONE. In the end, they ended up getting a professional cleaner to take care of the mess the cost of which they deducted from our security deposit, that and other bs fees they couldn’t back up. In the end we got back MAYBE half of our security deposit and that’s only because my husband was on their ass everyday pretty much. Property Management businesses are not overseen or governed by regular business ethics or practices so even the BBB couldn’t help us. We fought for months with them and in the end, we had no one to turn to unless we hired a lawyer which would have ended up being a wash for us given PPM owes us less then $ 800. Lesson here: they are crooks and will try to get away with murder. If you MUST rent from them take notes, pictures, and get documentation of EVERYTHING. If you have a choice– just DON’T.