World Toyota Collision Center

Knowing little to nothing about cars, it is important to me to ensure that the mechanics handling my vehicle know what they’re doing. Although I do not doubt local mechanics, these professionals are trained to deal specifically with my Toyota, and the couple times I’ve brought my old man (my 99′ corolla) in, they’ve been honest and upfront with me– never have I felt cheated.
On my last visit, after about an hour of waiting (I had a book and they brought us free Dunkin Donuts, so I was pretty content with the wait) the technician gave me a long list of issues totaling an obscene amount– but then, he walked me through and explained each issue and told me candidly that if these (mostly cosmetic and minor interior function) issues don’t bother me, then he doesn’t see the need to spend the money on getting them fixed. He clearly understood my situation without me having to divulge my budgetary concerns, and that kind of personal touch makes a big difference.
Nothing is worse than being pressured into getting unnecessary (but ALWAYS expensive) work done.
I love the Kauffmann Tire close to where I love for basic preventative care, but when something goes wrong, I bring the car here.
ALSO– they have very convenient hours (they open at 6 am and close pretty late) in addition to a drop-​off option and a shuttle (within a 10 mile radius, I think.)

Exceptional service each time. I wouldn’t take my Toyota anywhere else. I recently got into a car accident & after pulling my hair out getting the other persons insurance company to comply I called in to schedule a time to drop my car off. As soon as I called I was told I could bring my car in at that very moment. Upon my arrival we took a look & my car & I also mentioned I needed an oil change. Not only was the rental car set up swiftly (I didn’t even have to leave the center for the rental!) my car was done 5 says earlier. My car was vacuumed & washed. It came back to me smelling & looking better than the way I left it. The oil change was also done while my car was in repair which saved me from another hassle. I wish I could name people but the whole team in General is just great!

Scott and his crew at World Toyota were awesome! They fixed the damage to our Camry hybrid with amazing results! They also finished the job earlier than originally estimated and were extremely professional. We will definitely use them again!!!

My experience at World Toyota Collision was the best of the best. I have never had better car & customer service. I brought my car to World Toyota Collision after it was backed into, scratched, scraped, and dented on the fender. Not only did Cory Eve have my car fixed in a timely matter, but he took every burden out of my hands– including talking to the insurance company, dealing with the adjuster, and making sure that no previous damage would be apparent once finished. I was so impressed with him that I decided to have some more cosmetic work done on my vehicle. Cory took care of my vehicle like it was his own, making sure it was cleaned properly and that it appeared flawless. He new it was important to me to have everything done within a reasonable price and gave me the prompt service that myself and four year old daughter needed. I will be only using World Toyota Collision in the future and will definitely ask for Cory.

Worst customer service ever! Never return phone calls and it took a week to repair a small dent and scratch. Total scam after they try to repaint my hood which was not even damage.

Unfortunately, on my way to a Unilocal event, I was rear ended in bumper to bumper traffic. The guy at fault was nice and there was minimal damage to our cars, so it wasn’t a complete bummer. He insisted on reporting the accident which was fine since it was going on his insurance and not mine.
His insurance set up the repairs at World Toyota and everything was handled so well and professionally. Steve handled everything and was very on point about returning calls and keeping me up to date on the repairs.
They even have a Enterprise rental booth in their service station, so I was in and out with a rental in no time.
I can’t attest to their prices, but their service is one of the best around! I really hope that I am not a party to another accident, but if I am, I know where to take my car!

Going to a collision center is never something you want to do, but I have to say I was impressed with the service at World Toyota Collision. Scott guided me through the process and called me with an expected completion date and again once the repairs were finished. They even cleaned my car! Everyone was professional and helpful. In addition, Enterprise is right down the road if you need a rental.