American Party Rental

Austin, United States

3.7

Closed now

13 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 512-837-6500
Website:
www.americanpartyrental.com
Address:
8717 Burnet Rd, Austin, TX, 78757
Nearby public transportation stops & stations:
1.1 miRead Granberry/Burnet
1.3 miRoad A/James Hart
1.5 miSoutheast Corner Road A/Road B
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 8:00 am – 5:30 pm
Closed now
Local time (Austin) 11:32 PM Thursday, November 28, 2024

Business hours

Monday 8:00 am – 5:30 pm
Tuesday 8:00 am – 5:30 pm
Wednesday 8:00 am – 5:30 pm
Thursday 8:00 am – 5:30 pm
Friday 8:00 am – 5:30 pm
Saturday 8:00 am – 3:00 pm
Sunday –

Description

Specialties

Hosting a major event can be a stressful and time-​consuming task. If you are planning a special event, our team at American Party Rental can provide the necessary supplies and products to make it a success! Simply put, we are the party supply experts. Our locally-​owned, family business provides an extensive range of rental services for nearly any occasion including birthday celebrations, weddings, corporate meeting, and other events.

We’re your one stop shop for all your party rental needs! We rent candelabras, tents, tables, chairs, linens, dishware, concession equipment, games, and much more. Come check us out!

Our mission is to ensure that your event is remembered as a rousing success. The experienced staff members on our team can provide services far beyond product rentals. Whether you need decorative suggestions or assistance during the event, we can sit down with you and come up with creative ideas that will have your guests singing your praises for years to come!

The benefits of hiring a professional party rental company include the following:

— We can deliver and set up the necessary items so you don’t have to

— You do not have to find a place to store any supplies after the event

— We offer items that you would only use on a one-​time basis

— Our company supplies items in various styles and options to match your theme or preference

— We can provide detailed instructions for our products to ensure you understand how to properly operate them during your event

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13 reviews of American Party Rental

No registration required
Place rating: 5
Austin, TX
I needed rentals for a ribbon cutting event and found American Party Rentals with the help of Google. Prices looked fair. I loved how quick and easy it was to make my reservation online. As the day of the event drew closer, I had a little anxiety about whether the items would get delivered on time or to the site (it wasn’t on a map yet). The staff was great about calming me down when I came to confirm everything the day before. Tony and his crew showed up five minutes before the scheduled delivery time and had the tent up in no time. They were great to work with and I will be using them for another ribbon cutting we gave scheduled in a few months. I look forward to working with them again.
Place rating: 5
Austin, TX
We are so impressed with American Party Rental and and encourage all our Austin friends to use them! Such friendly staff… from the ladies inside to the guys out back who helped us load up. And the owner… he went over and above to help us out. A++++. Customers for life!
Place rating: 4
Pflugerville, TX
Spoke to Val due to having experienced some not so great customer service, she contacted me and addressed my concerns making everything better. I am now a happy camper and will continue to do my business with American Party Rental. Val is the best, thanks for listening and regaining my confidence.
Thanks again!
Place rating: 1
Austin, TX
Reservered two fans. They were too big so we only got one. They said because I reserved I lose half the rental fee. I will NEVER GO HERE AGAIN!
Place rating: 5
College Station, TX
We had a lot of things covered for our wedding already, but needed a dance floor for our outdoor wedding. We chose American Party Rental’s «indoor/​outdoor» self-​setup dance floor, and it turned out really well. You have to provide your own subflooring for it, but we were okay since the ground was very level. A tarp underneath did the trick for us. We partied all night at our wedding!
Place rating: 3
Austin, TX
This was the cheapest place I found for table rental, chair rental and delivery combined in North-​Central Austin, and I called a bunch. Since budget was our No. 1 priority, I went with them.
There were issues with their phone number and location changing, then their phone number changing back but not their location, but they were otherwise responsive (when they could be reached at all). Their new location is on Burnet at 183 — they warned me in advance that they’d be moving but not that it would make them difficult to reach.
Our stuff was delivered as promised between 8 and 1 on a Saturday, but pickup was scheduled between 8 and 1 on the following Monday, with an hour’s notice via telephone, and they called 15 minutes before they arrived at 4:30. Luckily, no one has to be present for pickup as long as the stuff is left in the same place it was dropped off. Unluckily, you can’t get them to do pickup in a different location if you have to move the stuff, unless you pay an additional fee, so keep that in mind if you’re using things in several locations.
We kind of had to hound them to confirm delivery and the second half of our payment. Oh, well.
Place rating: 5
Austin, TX
My firm used American Party Rental’s services when we were in need of some 6-​ft. banquet tables and what I thought would be the hardest task ever to obtain these tables was made simple and easy by American Party Rental’s friendly staff and service! I called for a quote and received the email estimate the same day. Their rates were reasonable and fair for what we needed. The office staff members were extremely helpful and reassuring when I had questions about our quote. The delivery and pick-​up guys navigated our building’s crazy freight elevator with ease and were helpful in setting up the tables once they arrived.
I highly recommend their services! Even if you don’t have a major event like a wedding or a party, American Party Rental will meet your need with ease and quality!
Place rating: 5
Cedar Park, TX
I used American Party rental on an event recently. My organization rented tables and chairs from them and I was very satisfied with their service as well as the product. They were very friendly and accommodating and I would highly recommend them!
Place rating: 1
Pflugerville, TX
Terrible customer service.
Will not help you load your tables/​chairs that you have rented. Return policy is a pain. Front office help is AWFUL!!! Prices are ok but I will pay more to be treated better.
Place rating: 5
Austin, TX
Rented a tent here for our wedding. We called 5 places and some were totally back-​ass-​wards. This place was not. We rented a 40×60 tent and then realized a week later that it wouldn’t fit in the space (after carefuly measurements at the venue). We called later and changed our order and got two different tents that were smaller and cheaper and they didn’t penalize us for the first reservation. Awesome. This, all in a week, when vendors were telling us that people were scrambling for tents so badly on this date that they had to pay someone to drive from Dallas with tent for their event!!! They showed up very early in their time window and set up the tent correctly. They also showed up promptly in the evening collect the tent. We used them only for the two tents, not the tables or chairs or linens, and were very impressed.
Place rating: 3
Austin, TX
Sometimes you gotta cool down 15 cases of beer. When that happens, I have to hit a rental store. So I got an ice chest here for $ 18, which i thought was on the high side. But they do rent a snow cone maker, sports games, a cotton candy machine for $ 50 which seems decent. They’re pretty efficient and the ladies are nice.
Why is this a three star? Well because their return policy is a total pain in the butt. You can have it for one day, return the next day. They’re not open late and you get charged a full days fare for the rest of the days. After you’ve thrown a party for 300 people, getting the ice chest back tends to be low on the list. If there was an option to extend for a day for a lower price, it might be worth the fourth star.
Place rating: 4
Chicago, IL
I got married in Austin about a month ago. My fiancé and I are currently living in NYC, so we had to plan from away. American Party Rental definitely made it very easy on us. And after seeing the quality of the stuff the rental company delivered at my sister’s recent wedding. I feel pretty damn good about APR. My sisters rentals showed up all wet, many glasses had big goobers on them, and the flatware was all spotted. That didn’t happen with APR. They delivered everything dry, clean and ready to go on the table. On a stressful day, APR was one of the few things we didn’t have to worry about. And nothing looked cheap, besides APR having the best prices in town (I really called around to everyone). I’d give them five stars, but they weren’t perfect. I had to ask like 5 times to get some horse shoe sets added to my orders, and I felt like they wanted to handle business via phone when email worked much better for me. But those are pretty small things and I’d recommend them to anyone having an event in Austin.
Place rating: 2
Austin, TX
I’ve used American Party Rental 3 times, but I won’t use them again.
I was lured in by their prices: to be sure, they were by far the cheapest rental for tables in town.
First event was for a non-​profit dinner. Guy showed up, threw the tables off the truck, and was on his way. We had 25 tops, 23 poles, and only 22 bases. When we called to request that they come back with the missing table limbs, they asked us to check around before they sent anyone back. Boo, customer service.
I should have learned, but I hired them again last spring for a private event. This time? Ample bases and poles, but we were missing two tops. Lucky we had overbooked so it wasn’t much of a problem.
Still, I’m a cheapskate so I kept using them. But this year, they lost our reservation and offered to let us make a new one, but delivery was already full. Not wanting to drive and pick the darn things up, and realizing that god sometimes works in mysterious ways, I declined.
But damn, $ 5 for 4 tops. Can’t beat that.