Chirp Security & Audio, LLC

Chirp Security is great. I definitely surveyed my options in the Austin area and Chirp came out on top. I’ve had their service for about a year now and I’ve had no complaints. Thanks Robbie for your excellent service.

Chirp Security & Audio deserves the 5 star rating I’m giving them.
First off, you get setup with a great alarm system. Easy to use, great technology etc.
In terms of price, you get extremely good value. It seems that with the growth Austin is experiencing, a lot of businesses have a sense of self entitlement when it comes to overcharging for the value they provide, NOT Chirp. You get a good honest price, great service and solid value.
Robbie is a pleasure to deal with. He keeps in communication with you, answers all of your questions and is just a pleasant individual.
A week after installing my system, I came home and had an issue getting into the garage which I thought may have been related to the alarm. Robbie was kind enough to quickly reply to my text message and troubleshoot with me. Turns out the garage keypad needed a new battery. Going the extra mile for a client is what good service is all about.
Thanks Chirp! :)

We just moved from out of state into a home that we purchased. The security setup was not implemented properly by the builder years ago, unbeknownst to us. Robbie spent a considerable amount of time troubleshooting and getting things squared away. He is an engineer by training, knows his stuff, and is meticulous in his approach. HIGHLY recommended. Best security company I have ever dealt with.

Two years later, we continue to use Chirp Security and are very satisfied customers. We have moved houses last year and Robbie was right there to get us setup in our new home. He again went above and beyond to make sure we understood our existing alarm system in our new house and determine our best option to activate the system at a minimal cost.
We have also recommended Chirp to our friends and coworkers All have walked away with a great experience and kicking themselves for overpaying and not switching over sooner.

Almost 2 years later, we are still loving our service from Chirp Security. Robbie is always available for questions we might have on all the extra functions we have available on our video camera software. He even helped us capture the video clip of someone breaking into our car so that we could turn it over to the police.
All businesses should take lessons from Chirp on customer service-​they are by far one of the best in making sure the customer is satisfied. They are extremely responsive, they call us immediately if we have any kind of power outages to check our status, and they don’t «nickel and dime» you for any additional requests or assistance.
Our security system is one of the best investments we have made in our home and wouldn’t ever think of using anyone other than Chirp Security.