Some of the best customer service professionals I have ever worked with; and as office manager, I deal with A LOT of customer service folks. The technician came out(even without us having a contract with them), quickly surveyed the damage on our recently donated printer, and gave us an honest answer about how to move forward with it. I would gladly recommend the Austin Technology Group to anyone who has printer issues.
Alan P.
Place rating: 5 Austin, TX
I don’t have a contract but they still know the maintenance of my machine and make every effort to handle my service calls quickly. That’s exactly what I wanted from them.
Debra T.
Place rating: 5 Austin, TX
They were courteous, efficient, on time and willing to work around my schedule. My old Sharp copier had a fuser problem. They diagnosed the problem, gave me repair options and fixed according to my wishes. They could not have been any better. If I ever have a repair issue again they are the ONLY company I will use.