US Post Office

This is probably the worst USPS location you could ever go to. Do yourself a favor if you have time and head over to the Peabody location behind the Northshore Mall or the Danvers location on Conant St. Unfortunately, I have frequented this post office for more than 15 years, and have always encountered consistently slow service and long lines, but typically the customer service is okay… until this past week when I ended up dealing with the rudest postal worker I have ever encountered. News flash USPS — you are in a customer service industry, act like it and take a clue from other businesses who value customers. If you wonder why you are losing so much money, it’s because people rather pay more money at Fedex or UPS and get much better customer service.

Everyone agrees, this post office is an embarrassment.
I was proud of myself for getting to the post office before they opened the window to be first in line to deliver a package. As I waited, 2 other women joined me. When it was 4 minutes past opening time we were getting annoyed. I knocked on the metal door to bring awareness to the fact that customers were waiting. Someone on the other side just said «don’t knock on the door.»
When the door finally opened, the man working there seemed to totally not care. He walked so slow I swear he was trying to tick me off. When I told him my package was being shipped internationally he just handed me a paper and expected I should know what to do. Why are you in a customer service job if you don’t care at all about helping the customer?
I was so annoyed I actually just gave up and left. You can find my package in the trash. It wasn’t even worth it. I will never return.

The worst ever! If it were a small private business, they would close their doors in a week. Supervisors look on as the line grows from 12 to 15 people, with only 1 window open. ONE! Supervisors can’t open a window themselves? Cant the USPS hire another worker? The poor mailman said they had 1 window open all day.
Drive the other way if you need a post office and you see this one coming up.

I’ve lived in over 30 towns in the past 21 years of my life. By far, this city has the worst postal service I have ever seen. Growing up in the sticks of Maine I got better service. I get mail almost a week late (sent from Salem), my packages are left out on the step even when they have been marked to be picked up at the post office. I’ve had forwarded mail from my previous address just show up one day… months late. I’m not impressed with the fact that my post person will not TAKE any mail I try to send out. And when I do drop mail in the blue box, it takes over a week to reach many of the destinations. (mostly not that far away) This, of course, has caused important things to be late. Over all attitude seems to be that of «I don’t care.»

God damn it! I hate this post office.
I swear to god the new carrier on my route is withholding my mail in her little truck.
When I drop stuff off here or in the blue boxes it take 2 to 3 day s longer for it to be delivered anywhere in the US than if I drop it off in a blue box in Wayland.
I’ve dropped stuff off in PO and in Blue boxes all over the Northeast and this is by far the worst PO ever. It’s always busy and my stuff is never delivered on time.
My parents live in the woods of Maine and their PO is better than this stank hole. It irritates me to no end that I’m forced to use this god awful PO.
the reason people use services like UPS and Fedex is because of craptastic post offices like this one.