The Zeppelin Works

I called Dave to make a appointment , he gave me the price quote and the time frame for the front light replacement, next morning i was in and out with a new head light after 30 min .
This is not my first time at Zeppelin Works and always it was fast friendly and very professional .
I am very happy with the price and work that was done correct .
Thank you

Unbelievable! Women should avoid this place. They took my sister for a ride! «Replaced» her brakes in a VW van for $ 700 and she continued having problems. After less than 100 miles she took it to another mechanic and they say it’s the worst brake job they have ever seen and the brakes they used were warped — maybe already used. Atrocious.

First off, repair service estimates are not exact keep that in mind. All repair shops worth a reputation go by a standard algorithm for a repair. By this I mean if you have an alternator that need replacement, they go to the computer, looks up your vehicle and finds the parts that need replacement and voila, there is a book value of number of hours for service. Shops then multiplies by their published hourly rate and tells you the labor. Parts, well most will quote you parts from reliable sources that they routinely buy from with warranty. That being said, timeliness to get your part does come with a cost. Yes you can find it cheaper but you’ll have to wait for delivery or go there and get it
So for the service with Zeppelin works.
All cars need repairs at some point in their life, know your vehicle and potential cost so the sticker shock is not there. Parts are expensive and not the fault of the shop. Quality labor is worth every dime.
I’ve had this shop perform work on my porsche turbo without any issues. They were prompt, on time to deliver as promised and pleasant to deal with along with a wealth of knowledge. I also knew going in what the general associated cost were with the repair.

Had issues with my car not starting every day after use so I ended up calling boradori for repair, they in turn referred me to this lovely institution. I had an original estimate that whatever was wrong would cost around 139 $. I get a call 2 hours later and the lowdown was that the alternator had an issue and my serpentine belt was bad. The total damage came out to the sticker shock of 750 and if I wanted to get a new battery put in it would cost an additional 200… Obviously the price did not seem right and I definitely did not have the money to put down for a sucker price. So I decided to look online for the part he said cost 500 for rebuilt starting and up to 1300 for a new part. I google search the part and viola the part is only 89 $ starting. I thought maybe it could be that my car is difficult to work on, so I got other estimates outside the area. First mechanic I call regarding the repair he quotes me 340 $ for a new part that includes labor or have a rebuilt for 275 $. I decided to try to get one more quote to make sure, and behold it came out to 350 $. I guess these guys just love ripping people off. I wish integrity was more valued in this industry.

I went back to have the power steering unit replaced. It was installed correctly, and I appreciate that. However, a few warning signs popped up for me – after I picked up the car, I set it up on jacks at home and scanned the whole car (I’ve learned to do that now after picking up from the shop). The rubber insulation housing on my metal fuel line was cleanly sliced through (I asked my adult son to look at it and he agreed — not torn or worn away — sliced!), the high pressure hose (an expensive piece) on the power steering was now leaking (I had checked it FOUR TIMES over a week after power spraying the unit down — all hoses were clean, flexible and working fine — absolutely no oil on my gloves when pressure applied to the hose joints), and, worst of all, the transmission coolant line had been loosed where it joins the oil pan. I now have a major transmission leak which I absolutely know for a fact was not there before I took the car in because I regularly service the car myself. I was under the car a few days before taking it in – absolutely no moisture at that joint before, no drips on that end of the car occurring on the driveway. I’ve seen these tricks before at other shops — the main repair is done right, but then leaks, tears, holes, etc. mysteriously show up elsewhere. I would give these guys a one-​star rating for this second job because of these issues, except that the power steering unit installation was done well, so I have to give them credit for that. This is ridiculous — I would have been a loyal customer and taken the car in for several thousand dollars worth of restoration work, if they had just been upfront and honest, done their job right and left the rest of the car alone. These sabotage tricks don’t work — they make people mad! I don’t take my car back to a place that treats me like a stooge.
Also: a woman was in the office when I arrived to drop off my car. She said that Dave had given her an estimate of $ 80 to repair her coolant system, which had failed out on the road. These guys had installed a new engine for her a couple months previously, but then the coolant system fails. Hmmm. So Dave comes out with a written estimate for $ 192. She asked him how it had risen from $ 80 to $ 192. He didn’t really have an answer, just said they would have to pressure test the system in addition to a visual inspection. You can get a pressure test at a local radiator shop for free, and a visual inspection of hoses takes 10 minutes. She asked if the $ 192 would include the cost of the repair, and he changed the subject. I didn’t say anything, but that was a warning sign in my mind. She authorized the job anyway, but it was clear she was confused, unsure and a bit upset by the sudden change in estimate without an explanation, and her paperwork didn’t seem to account for the jump in expected price. This didn’t happen with my job, but if it had, I would have turned around and left. Although their work is good, they act fishy and I did catch some actual sabotage to my car. Be forewarned, approach with caution, be on your toes if you go here — better yet, find someone else who keeps their prices down and doesn’t sabotage your vehicle.