WindingWalk Cleaners

Fast service, I left a couple dress shirts and pants there and they were done on time but they were still dirty, not ironed and my pants felt smaller then they were before. And my white shirt and pants were just as dirty as when I left them. Okay service but too overpriced. I’m really gonna miss Eastlake cleaners

Is there an option for negative stars?
First time customer there. Poor service.
I had 15 dress shirts for clean & press and after I got home after pickup, ¹⁴⁄₁₅ items were wrinkled, not pressed, as if just taking it straight from a dryer to the hanger. Now I have to take the time to iron all the shirts that they were suppose to do. I paid $ 60 to iron my own clothes. FML.
I definitely won’t recommend a dry cleaning service that doesn’t pay attention to detail. Never going there again.

I’m at this place at least a week, and I really like it. The guy who helps me is very pleasant, and remembers me everytime! My husband clothes are always pressed nicely! It’s also conveniently located right next to Vons, so I could do my grocery shopping, and pick up dry cleaning all in one stop!

Dropped off multiple Navy uniforms for an annual clean and press. I also needed new patches put on my dress uniform. Pickup was set for the next Monday. When I arrived Monday for pickup, the dress uniform was not in the grouping. I had to ask where it was and was told it would be ready Wednesday because they do not do alterations there. No problem I was not in a rush. I picked up my dress blue top and took it home. When I got home I looked in all the pockets for the old patches so I could pass them down and nothing. I called and was told because they do not do the alterations there, they were probably thrown out. What!!! We just throw out military patched. Those patches also cost me on the neighborhood of $ 40. Disappointed at this process. I will drive to old cleaners in IB from now on.

Horrible service, had my service dress uniforms tailored and dry cleaned a week in advance from the day I needed it. The said date clearly stated the day it would be done. Came in the day it was suppose to be done and they tell me «it’s not done, it might be done tomorrow». Really?!? Might be! They charged so much just to change two rockers, which normally doesn’t cost so much since it’s small alteration. So I assumed they would be punctual only to find out they’re not! Also took my wife’s dress in to get cleaned, it had a couple small stains. It was done at the right time, but the stain wasn’t removed. I could’ve of just washed it if I knew it was coming back the same way we dropped it off. I do not recommend this place to anyone, take the time to find a quality cleaner.

!!!PLEASE STAY AWAY FROM THIS DRY CLEANER !!! They ruined my daughters $ 350.00 dollars Pageant Gown ! I took it in to remove 3 grease stains in the front of the dress this past Thursday. The young girl who took in the dress and I went thru the entire dress together to make sure that no other stains were present. She marked the 3 stains visibly with 3 yellow stickers that said STAIN on it and told me that it would be just fine and in case there were any problems she took both of my personal phone numbers. I picked up the dress on Friday afternoon and checked the dress before i brought it home. The dress was completely splattered with some horrible stains all over the top. I then proceded to tell the young lady who originally took my dress in and asked her what happened ??? She said she didn’t know and the she would tell the owner to re– clean it and to come back before 10:00 am on Sunday to speak to him. This morning i went to pick up the dress and encountered Mr. Rupesh Patel (owner /​cleaner). Mr. Patel immediately became defensive nervous and agitated when I asked about the new stains. HE RAISED HIS VOICE on more then one occasion to denied the new stains. He then opened his cash drawer and tossed the money i had paid for the cleaning. I never asked for a refund, never raised my voice. All i asked was from him was to re — clean the dress for me, and to check his video cameras to prove to him that i was not lying, but he got even angrier and refused ! He told me that he was done for the day and that he was not about to turn on his machines for my one dress. I asked him to please reconsider my offer to re– clean the dress and not loose business or his credibility, but he didn’t seem to care one bit about it .HE HAS NO CUSTOMER SERVICE WHAT SO EVER !!! I will also be reporting him to the Better Business Bureau. No one should be treated in this manner !

I have been here a few times and they do a quality job of laundering shirts and dry cleaning pants. One time, they actually stained one of my shirts and offered to pay me the full price of the shirt. Knowing they have this service, I am a fan. I would have given them five stars if they wouldn’t have made stained my shirt, but without this experience, I wouldn’t have known how good of service they had. I would recommend coming here for dry cleaning and laundering shirts

They went out of their way to make sure I got my alterations on time. They do a great job and are very reasonably priced. They appreciate their customers.

They did a decent job. Pricy. 50 – 50 that I will go back.

I highly recommend WindingWalk Cleaners. Their customer service is top notch. I had an emergency and wasn’t able to pick up my dry cleaning on Saturday. The owner came in on his day off, Sunday, the day the business is closed, and allowed me to pick up my dry cleaning. My husband had a week-​long business trip early Monday morning and we needed to get his clothes. I am so grateful that he allowed this! I found my new favorite dry cleaners.

They know their business! Love how fast and clean they leave my clothes. I’ve also taken clothes to get tailored/fixed…they do a great job. They even clean name brand handbags, and they won’t charge an arm OR a leg!

Worse dry cleaner ever!!! Took my husbands brand new shirt and my dress for cleaning. Husbands shirt came back stained with spots. Dress came back with ATTACHED fabric belt missing! They are claiming items came is damaged. Thread from where belt was attached still on dress. I have never experienced such horrible service. DO NOT take items there ever!

Top Notch Dry cleaning services. I was visiting my family their and in need of dry cleaning my suits and other garments. Called them to see if i could get it same day and he said yes. Dropped them off and received them around 4, all spots were gone and all garment’s came out immaculate. Talking with the owner was a treat. Extremely courteous, and helpful. After my experience, my family residing in that area have decided to only use them for all their dry cleaning needs. Thank you for your wonderful service. Highly recommended!!!

If you want to get alterations done here, you should definitely reconsider! I brought some pants to WindingWalk Cleaners to get tapered and the first question I asked was how long it would take. The guy stated it would take 10 days since they were backed up. I only agreed because I did not need the pants right away, although 10 days is a horrible turn around time. I’ve gotten alterations done recently at other places and the turnaround time at these other places are usually no more than 5 days. The guy then asks me if I need to try the pants on and I replied with «Well, yes because I’m not sure how much tapering the pants need.» He then shows me the bathroom so I can put the pants on and get measured. When I came out of the bathroom, I assumed he was going to do the measuring or at least have someone else come to me to do the measuring. Instead, he says that he does not do the tailoring and that no one at the location was there that did the tailoring. I then asked him, «So how will your tailor alter this if there is no one here to measure me?» He then says that he will give me a tape measure and that I will need to measure myself and let him know the measurements. I took the tape measure and guesstimated that I would most likely need about an inch and a half to be taken in on both pant legs. Three days later I get a phone message from them letting me know that I need to come back to their location so that the tailor can take accurate measurements! I returned there a couple of hours later to get measured and neither the guy who called me nor the tailor was there! I was not about to come back for the third time to get an accurate measurement when it should have been done the first time! I had the lady at the counter give me my pants so I can go elsewhere. I will NOT return to WindingWalk Cleaners again!

Did I say avoid this place like the plague? YES! Please do! My husband came home tonight super angry. I asked him what was up and he told me that he took a brand new $ 70.00 dress shirt to this dry cleaners to get the permanent press and that 1) they broke one of the buttons and offered to fix it, but did a lousy job and 2) ruined the shirt! It’s still wrinkled and the permanent press wasn’t done properly. This shirt is RUINED. Needless to say that I asked my husband, «um, why did you go back there? I would have taken it to the Spring Valley cleaners for you, they are way better». He said he didn’t think first, just needed the shirt pressed.
Well, it is RUINED. I can’t emphasize this again, avoid this place if you can!

This time, they knocked a significant amount off my bill, apologizing for our awkward interaction. They had the stuff ready an hour before the pickup time of 2pm, and it was a much smoother experience. They had a California Corrections officer uniform shirt up front this time, I wish they would do more to protect the identity of men and women in all sorts of uniforms. HEY, MGMT: just fold the name ticket so the public can’t see names and phone numbers.

I have used this cleaner for a year for basic cleaning. However I recently had two pairs of expensive work slacks tailored. I needed the waste taken in about an inch on both pairs. Their work was TERRIBLE! I could have done better on my sewing machine at home. The him was not even completed when I received them. They took in the waste but did not adjust the hips at all, so there was gathering of the material in the back of the pants. I made the mistake of not checking them while I was picking them up and still at the cleaners. When I called the owner/​manager he told me I was lying and that their system said they only did a him, not taking in the waste. I tried to explain to him that the female clerk had obviously rung it up wrong because I had never had them do a him. He yelled and argued with me on the phone about his for 30 minutes. He then told me he was not going to talk to me on the phone and I had to come in to discuss the issue. I am going to talk to him today. I am going to insist that they fix both pairs of slacks at no charge. I have no problem paying the $ 20 they charged me for each pair. I just want it done correctly and not half assed.
****DO NOT USE THEIR TAILORING SERVICES*****

I have been getting my clothes dry cleaned/​laundered here for over 2 years now and I have never had any issues or problems. They provided me with a tagged bag and access code which allows me to drop off my laundry even when they are closed. Pretty nice since I leave for work pre-​dawn :)… On my way home from work I pick up my clothes the same day.
Never had any issues or problems.

Top notch dry cleaner !! They have always been able to get my clothes clean and any hard to get out stains as well. Very friendly staff and fast turn around time.

Fast good service. Dropped my clothes off in the morning and were ready the next day no extra charge. My clothes were perfect and had the correct military creases.