Hampton Inn & Suites

I would have been happy paying double the price for this hotel. Everything is very modern. The showers are great. There is a nice pool, gym, and hot tub. Beds were comfortable. The hotel is very clean and quiet. The staff is friendly. This place is as nice a Hilton for ¼ the price.

Stayed here for 5 days. Can’t complain about a single thing. Front desk people really polite, especially Angela and Vanessa. Breakfast was also a plus. Clean rooms and the grocery store across the street was convenient.

My recent stay was tarnished when I went to check out. The room and stay itself had been good, and the continental breakfast had started my day on the right track. On checking out, they printed me a copy of my charges for «incidentals». On it were the charges I expected: soda, chips, etc. But I was also charged with 7 charges for high speed internet, which I never use, as there is nothing in my spare time that warrants anything over the basic speed. I explained to them that I was aware of how their internet options were set up — you have to select either high speed or complimentary when you are signing on. I always select complimentary because it meets my needs. I tried to explain to the clerk checking me out that the charges were wrong, and she went back to talk to the manager, who would not come out and talk to me personally. He said that he would credit 4 of the 7 charges, which still left me responsible for 3 charges that I did not make. I don’t find this good business ethics and will avoid staying there if at all possible in the future. Customer beware — mind your billing.

This is a nice and clean hotel. The staff is friendly and they’re always willing to help resolve any problem in a timely manner. This is a new hotel and I really like that about it. The pool is a little confusing to get to but there is one. Workout room is nice and new as well. It’s close to lots of food and you can walk to it even.

We stayed for one night and we had a great time. Good customer service, room was clean, and the breakfast was really good.

This hotel saved us at the last minute! …So three months after booking our reservation at the Hyatt Place Riverside, their GM decides to take it upon himself and not accept Hyatt Corporate’s stated payment methods, notifying me 3 days before my reservation. In a panic I pick up the phone and start calling hotels… most are booked for this weekend and those that aren’t are much higher than what I was to pay at the Hyatt. Called this Hampton Inn in Colton and was lucky that their GM, John P, answered the phone himself. After hearing my story, he agreed to honor our reservation and rate we originally had at the Hyatt, and just basically saved the day. It was also so refreshing to speak with someone who clearly wanted to work with me in a reasonable way to reach a reasonable solution. Things happen for a reason, and I think we’re now in the better hotel. Will post an update after the stay!

Wasn’t sure what to expect but I have to say I was pleasantly surprised. The room was clean, staff was extremely helpful and friendly and the bed was super comfy. The rate was great too! Would definitely stay here again.

This place is always great. we bring the kids and drive out here because it’s close to our family during the summer this is like our 2^nd home it has a great pool and it even has a BBQ so it’s great for those summer night to just let the kids swim and have a family BBQ and not to mention hot breakfast in the morning and the rooms are always super clean and staff is wonderful here. We will be back again and again.

Very nice hotel. Friendly staff. Breakfast is ok. I would give it a Unilocal 5 star review. Except the surrounding neighborhood looks like a war zone. Other than that, comfortable bed and room.

Stayed this past weekend, rate was decent on Orbitz, but a bit inflated due to NASCAR in Fontana, which was not the purpose of my stay. Very convient to the NOS events Center in San Berandino. Nice double room, with decent size sofa, desk and bar area. Beds were comfy, breakfast was good and free
Just one turn off the 1O, easy to find and ample parking.

You really can’t go wrong with a Hampton Inn and Suites.
My boyfriend and I ended up staying here when we went up to Lake Arrowhead and Big Bear for a couple of days. This Hampton is actually in Colton, but it seemed like a good middle ground for staying the night when traveling from Lake Arrowhead to Big Bear.
This Hampton isn’t in the greatest of areas. Maybe it was my nice South OC side showing, but Colton seemed a little on the rough side. Most business around the hotel where out of business and the homes seemed very run down, some even had bars on the windows. There is a grocery store (Stater Bros) and a couple of restaurants within a two minute walking distance if you want to go out and grab something for dinner after checking in to the hotel, though. I felt safe walking to a sushi restaurant in the same parking lot as the hotel, but I wouldn’t trust walking any farther then the hotel parking lot at night. On a side note, we did have a homeless girl approach us and ask us for money while we were taking our luggage out of the car, though… we felt bad and gave her $ 20.
Other then the feel of the surrounding area, the hotel was actually really nice. Our room was very basic, with a King bed, a TV and a clean restroom. There is also a fridge, a microwave and coffee with a coffee pot that comes with the room too. In the morning the hotel also serves breakfast from 6−10am, and it comes with cereal, bagels, muffins, oatmeal, eggs, waffles, yogurt and drinks (coffee, hot chocolate, milk or OJ). I was very impressed with both our room and the breakfast in the morning.
Service was also great. The younger girl that was working the counter when we checked in AND when we checked out was very friendly and sweet. She even gave us three bottles of complementary water for the road (granite, the water was only $ 1 each, but still, it was the thought!).
There is also a workout room here if you have the itch to work out while staying here. They only have one treadmill, one elliptical and a few free weights, but it is enough to get a basic workout in. The room the equipment was in seemed nice as well.
Overall, this is a great hotel if you’re ever in the area for business or need a place to crash while on a roadtrip or weekend get-​away, but I wouldn’t come out of my way to stay here.
Cheers!

Very nice hotel for the price. My single bed was $ 99 a night. Very clean, good housekeeping all over. Good breakfast. Staff was very helpful and kind. No complaints.

Nice Hotel I called on the road from San Francisco to check for availability the same day. They had a room available so I reserved it on the spot, not bad for one night $ 89.
Theres a railroad track and the freeway next to it and honestly to say we did not hear a thing.
The beds were so comfortable. I have stayed in quite a few hotels, the pillows smelled so clean no BO from others, I always carry a spritz to spray on the bedsheets and pillows I didnt have to do that here, so I kudos to that!!!
Breakfast was yummy n lots to choose from, it is always being replenished.
Customer service very good and very attentive
I would stay here again when I come back and visit Colton.
Thats all i got to say about that…
Well thats all I gotta say about that

Excellent facility with great staff. Very clean and free wifi. Manager Lesley really cares about the guests.

This hotel is a great value for the dollar. The rooms are always clean and very comfortable. Due to my job, I spend a lot of time in hotels and it’s nice to know at the end of the day there is a nice clean place to relax. The staff is always friendly and helpful.

I got my money back!

Honestly this is a nice hotel and staff is very friendly. Our suite was BIG and very clean, spacious and sofa was spotless (doesn’t happen often)
Room: We got a 2 queen bedroom suite. Lots of room for all 3 of us to roam around in comfort. Room came with… Coffee maker, Lap desk for laptop, sofa bed, a small kitchenette with sink, mini fridge and microwave, Full closet and a 32 inch LCD tv with about 40 channels. (I’m sure I’m missing a few things) but those are the basic. The bed was NICE and comfy!!! Pillows are full size pillows too not those nasty mini ones lol I hate those.
Breakfast: DECENT! Lots to choice from… Fruit (fresh fruit) Eggs, potatoes, oatmeal with toppings… brown sugar, walnuts and raisins… Yummy! make your own waffles, different juices and water… milk, coffee ETC. Everything was fresh and good. They kept restocking too.
Area and surroundings: It’s really not that bad… the local area is older. older house and yes even a bit ghetto but we had a car and we didn’t feel unsafe at any moment. There is a grocery store (Stater Bros. crossing the street) A deli pizzeria… a subway… Amapola rico taco… Denny’s…Mcdonald’s all walking distance… a few blocks away but the blocks are small.
Internet: Worked well for us and we were on the 3^rd floor!
Hope my review was hopeful… We really enjoyed our stay… it’s a decent place nothing to wow about but overall it’s nice.

Had to find a place to stay near my family’s home. This hotel was very clean! They had a great breakfast. They have upgraded their wireless so I had no problem. The staff was so friendly and accommodating. I felt very comfortable in the room. The bed was comfortable and I must emphasize again how clean it was and no strange smells. Sometimes you can hear the train but it was very faint and did not disturb my sleep at all. We had a nice new fridge and a microwave.
The grocery store was close and I recommend going a few blocks over to try eating at Sima’s restaurant.
I will be staying here again!

Stayed here the night before an interview at Arrowhead. I came in the evening. It seems to be in the commercial area of town, with the major rail way across the highway and the hotel was next to a warehouse. I didn’t feel unsafe, but I wouldn’t go out for an evening stroll either.
Inside, the staff was friendly and helpful. I was able to get decent sleep, even though my neighbors were pretty loud. I could hear them in the halls, but when they went to their rooms, they were barely audible. I had some time in the morning, so I was able to go downstairs, pick up their complimentary breakfast, and take it back up to the room to eat. Overall, it was what I expect for the price I paid and I wouldn’t mind staying again. The place was also a 7 minute drive to Arrowhead Hospital on surface streets or highway and it is located right off the 10 freeway, which is another perk.
They get a star taken for their extremely slow free internet. I could barely surf the web and streaming any sort of Netflix or Hulu was absolutely out of the question. It’s 2012, the days of charging for internet are over. Offer it as a service and be done with it.

Good things about this hotel: clean rooms, *very* friendly and helpful staff, cleaning crew that does a few extra little things to clean the room (like organize shoes), hot breakfast buffet every morning, nice outdoor pool and spa, free USA today at your door in the morning, on-​site coin operated washer/​dryer, good price.
Bad things about this hotel: internet is a painfully slow, good enough for ‘light’ browsing only, forget about streaming video. Wireless only, wired ethernet port in my room was inactive. Exercise room is a joke — 1 treadmill, 1 elliptical, 1 giant ball. Surrounding neigherborhood is boring. Nearby restaurants are not good.
Overall this hotel was really nice. I stayed here for business, and I’d stay here again… but the slow internet will make me look elsewhere first next time I’m out here.