GMS Photo and Video

Rob and his wife did the photography and videography for my wedding (130 ple in Arlington, VA) and they were great! They were very professional, my guests had the nicest things to say about them, and I really appreciated how respectful they were when coming in to take my ‘getting dressed’ shots (a room full of bridesmaids in various stages of undress and a team of photographers that included men). In addition to unbeatable prices, they helped us pick a backup photo shoot location when we realized our first choice would not be well lit at that time of day and the best suggestion they gave was to do a first-​look session with my dad (bc I did NOT want my husband to see me before the ceremony). That experience with my dad was priceless and was one I would not have even thought about myself. I’m really glad I picked them to be our photographers!

Rob and his team are truly great to work with! The videographer was a fun, creative talent and a professional that we feel lucky to have found. The team never got in the way or interfered with our night, but they still captured all of the best footage from the night. That takes extreme skills to accomplish, in my book. Plus, the price was extremely reasonable, considering they were on site with us for at least 10 hours. I would highly recommend GMS Photo and Video to brides on a budget, who are still looking for top quality work. Bravo!

We hired GMS to cover our small wedding (35 people) in the historic Stone Room at the Admiral Fell’s Inn, in Baltimore City, May 2013. We bought and contracted for the Basic package which GMS claims includes Cinematic, High Definition, Edited for Content, and White Balance — which we received none of. We sent this video to amateur photographers like GMS who only do this as a «side» business on the weekend as well as true professionals with several years of full-​time experience and they all thought it was and I quote «pure garbage»; even the novices.
Here are just a few of the «screw-​ups»: They completely missed the beginning of the wedding when the bride walked down the aisle with her dad; instead they videotaped the ukulele player the entire time. I won’t even discuss the hours of video-​on-​a-​tripod stuff and I’ll jump to the end. As far as the ending of the video, they decided to go with the bride dancing with her «nephew» not her husband to the following caption: «And They Lived Happily Ever After» to a song we never heard of before; despite supplying a list of songs we wanted.
We reached out several times to give GMS an opportunity to make the video right. When we made a list of some of the things we wanted corrected, instead of taking responsibility for an inferior video and working with us, the owner decided to insult us, defend his wife (who just started out in the biz) and blame our venue by saying «You can’t make a silk purse from a sow’s ear…“Let’s face it… it was not Cinderella’s Castle». Who talks to customer’s this way, mind blowing !! The guy even wrote it in an email. Is this characteristic of a 5 star class outfit? I think not; interesting how he keeps mentioning his «bogus» 5 star rating.
Let’s face it folks, anyone can post positive reviews but how «real» are they. Also it seems pretty easy for GMS to «dispute» claims and they magically disappear. We’ve substantiated ours via emails and contracts; but despite this it appears that most sites have vendors like GMS pay for their «contact» service. Wish there were more honest reviews.
So do the math, it’s easy, you get what you pay for, unfortunately with us we didn’t even get that, just insults, feeble minded excuses, bogus reviews and defensive accusations.