Sax Detail Center

Not good. They charged 2bucks more for wax but if you watch thru the window the wax spray drips out of the nozzle not even making contact with your car. RIP OFF

Took my Jeep Wrangler Unlimited for a full interior and exterior detail. They did a decent job on the interior, but the exterior left much to be desired. The inside of the fenders (the painted part) looked like they had not even been touched and the wheels still had dirt on them. Also, I found areas around the back glass that still were dirty. They spent good 3.5−4 hours on it and that was the best they could do. Oh, and they told me it would be $ 139, but then it ended up costing $ 160. Not sure if that’s because Grandview has a 15% tax or if they automatically tack on gratuity. Either way, it was certainly not worth the money. Will NOT be going back to Sax.

Front desk is the definition of unprofessional. And they really only do a passable job.

I have used Sax for normal car washes for several years and they do a passable job. Needed to have a detail done on the car and figured they’d do a passable job on it as well. Needless to say, I left the experience disappointed and angry, even after being comped 50% of the cost.
I called 5 days prior to set an appointment for 10AM. The «office manager,» a very nice lady said that it would be about 4 hours total, which fit perfectly within my schedule. At 2PM that day they still hadn’t started the detail. When I called back at 4, they were just getting ready to start when I told them I had plans and needed to pick up the car.
The owner came out and said that if I could bring the car back at the open of business the following day, it would be done first, with 50% off. Came back to pick up car – and the cleaning was far from detailed (see photos). I was so over the experience, I had the detailer fix a few obvious issues (leftover water and cleaning solution in the cup holders… seriously?!) and got out of there vowing never to return. Your money is better spent elsewhere.

The guys who vacuum the insides of every car that comes through are the ones who deserve a tip. Whenever I go through that place I always see the guys up front getting the tips. But they aren’t the ones picking moldy bread and melted Gummi bears out from under our seats. They definitely aren’t the ones plucking discarded snot rags from in between our seats and they aren’t the ones who clean out the hatches of every SUV and minivan. They also sweep out car seats and behind the car seats as best they can.
Sure you can tip the guy who just rubbed a damp towel on the outside of your car and made sure your rims were a little more shiny.
But certainly the men who cleaned all the crud out from the carpet of your car deserves that 2 bucks more.
And here’s another tidbit. I noticed the guys up front don’t split their tips. Two guys do half the car. Yet one keeps the tip.
Tip a vacuum guy $ 2 and the first thing he does is hand half of it to the guy working on the other side.

This is the only car wash I go to. For $ 18, I have my car vacuumed, wiped down inside, washed and dried. They have great package deals for more detailed cleanings. They are never pushy and accept AMEX… Yay! I always try to tip a couple dollars when they are done.

I’m tired of being frustrated at owners of successful business that just don’t give a shit about their customers. Moreover, It’s the consumers who frustrate me… customers who need to wake up and stop frequenting these shoddy businesses with lazy, out of touch owners. I’ve utilized Sax for the better part of 15 years, and I always thought they did a pretty good job. However, I went recently and have finally had enough. I won’t even get into the absurd amount of time it took just to get my vehicle through a simple exterior wash (no, they were not busy… mid day on a weekday). On this visit I took a good look around the place and even spoke with a few personnel there and it seems the owner of this place has absolutely no desire to reinvest into this thriving business. Yes, they still do very well… try going on a weekend. A difficult call maybe if people keep coming, but I would imagine if customers really start to look around and see that half of the machines that clean your vehicle don’t even actually touch your car, that the ones that do look like they have probably never been changed since they opened and were probably manufactured sometime around the end of WW2… perhaps they will wise up and stop going here. The place is just a shithole and rather disgusting. You would think a place that is in the cleaning business would take a little more pride in their appearance… apparently not here though. Like many car washes, they have windows so you can watch your vehicle as it passes through the spinning obstacle course of whirleegiggs that get your vehicle clean… only here you have to try and peer through years of filth to watch your ride pass by each spinning robotic arm with half the shit missing and not even touch your beloved machine. I kept waiting for the arm to engage and press up against my SUV… never happened. As someone else mentioned the only way your vehicle actually gets clean is from the crew towel drying it once its passes through the decrepit assembly line of junky, out of date cleaning equipment. It’s sad really. Does anyone have any pride anymore? I will never return unless there is a major upgrade in technology here.

They do a great job, especially with how busy they are. They are priced reasonably, and they are very efficient! I’m glad they are so close to my home. I definitely recommend them over the Buckeye Car wash down the street on Kenny Rd.

I go here all the time for regular car washes. most of the time the staff are very attentive to the details to keep my car clean inside and out. I have not used the detailing service, but will try it. the guys that greet could certainly be a little more accommodating. most of the time they barely speak.

I had a great experience at Sax today, the man that greeted me and explained my options was very friendly and the woman behind the counter was also kind. My car looks great, I paid a little extra to get the inside wiped down and it was worth it. Overall I am very happy with my experience and the quality of work

Feels like you’re in a scene from Breaking Bad, no joke. I wanted to look underneath the vending machine to find piles of meth money!!! But alas no Walter White.
In all seriousness, this is the best car wash/​detail spot in town! I pull in and am directed into one of three vacuum lanes. They ask you what kind of service you’re interested in and I always get the full deal plus interior armoral. You hop out to pay inside and they take it from there!
First they vacuum inside, then wash the outside via automatic system, then interior armoral at the same time they give it a cloth dry by hand. All of this while you wait inside the run down lobby, it’s a great value ($ 23ish)!! I think I counted a total of 5 guys it took to clean my car.
There’s always a wait but again it’s a very popular place for a reason. They clean my car inside and out in less time than it would ever take me. And they do it better! If you keep your car neat and clean like me, this is a good thing to do at least every other month! Thanks for keeping it real, Sax!

We have been going to SAX for about 5 years now and we love it! This is the only place I will take my company car and I trust these guys to always do an awesome job. I normally get my car detailed inside and out and I have never been let down. They do amazing work with an awesome attention to detail. It takes about 5 – 6 hours typically because they are busy and very good at what they do, but I’ve had my car detailed within 3 hours before also. These are some hard working guys who do a great job always!

I got the Sax Super Saver for $ 17 that includes polish buff, sealer, and an air freshener, plus wheel gloss and a triple coat. I also added ArmorAll for the interior for an extra $ 5 to bring it to $ 22. The outside of my car looks great, better than your standard car wash. They forgot to add the wheel gloss though. I should have noticed it before I drove out. I won’t get the ArmorAll anymore either. I’m sitting in my car right now and cannot tell that any was applied. There is still dust on my dashboard! C’mon! Anyhow, I’ll go back to get the exterior done because they did a good job, but I won’t be getting the interior done any longer.

Sax just keeps getting worse. I’ve been coming here for a few years now. At first, it was just a matter of putting up with the confusing «works?» and then having them try to explain everything. Also, the salty cashier and pushy shoe shine guy (who is now gone), were worth it because at least they cleaned my car well. Now, the last three times I’ve been here, I’ve had them continuously try to pull one over on me. They are constantly punching areas on thr ticket to charge an extra $ 2 to $ 6.50. And when you get to the cashier, the crabby old man tells you you need to go back out and get it fixed. So, do yourself a favor and double check before you come inside. Better yet, go somewhere else.

When it comes to customer service they were definitely not the best place I have ever been to however they did do a decent job.

Not pleased. Was waiting for my turn to pull up and an employee had another customer pull up next to me scraping my car. Employee would not take accountability, other customer said they told her to pull up. No sorry or any kind of apology from either. Granted I was not driving the nicest car but it is still a car that has value and my son’s car. I would appreciate it if people would have a little consideration for other people’s property. Now I get to figure out how to get the paint matched to a 2008 car and hopefully make it look better.

I just don’t like this place.
Honestly, I’m teetering between two and three stars, but I really can’t justify two… although that’s what I want to give.
I haven’t been to Sax in years, and I didn’t even remember writing a review. When I read my original review, I couldn’t believe how my experience today was almost identical — but a tad worse.
So I’m not gonna argue with the positives that everybody mentions — it’s only $ 20, they vacuum, they hand dry, etc.
But this place is still confusing. You pull up and they start waving their arms at you and spouting out questions. Then you’re sent indoors to pay and wait for them to be done.
The people aren’t friendly — none of them. The guys who take your car, the cashier, the drying guys… it’s all very mediocre service at best.
But the kicker? My car still wasn’t very clean after today’s washing. And I am SO not a car snob. I had to go home and re-​vacuum my car and clean the handprints off my windows.
I know I’m beating up a lot on Sax, but I want them to be better than they are! I keep reading all these fantastic reviews of people who love it here… and I’m jealous. I want to love Sax too! :(

Sax has my ride lookin sharp! Great service. Attention to detail. Pros. I usually wash my own car but every so often I take her in for the works here because they know how to bring back the shine. Particularly with the wheels.
Also. Lost an expensive bracket a few months back and chalked it up as one for the universe. These guys found it and put it back in my console. Nice!

They do such a great job! I always do «The Works» and it is $ 30 but my car (Chevy Tahoe) is practically detailed. They are fast too! They vacuum the inside, clean all inside windows, and add interior scent. Would recommend to anyone!

Taken my car here to be washed a few times, but did detailing for the first time the other day. As a few others have said, it is a little confusing when you first get there and join a line… you’re not sure which one you should be in or what exactly is going to happen.
But just get in any one. Once you get to the front they (theoretically) ask what you’d like done. They may suggest 1 or 2 options like those are the only choices, but be like me and ask a lot of questions and they’ll give you a full sheet of all the detailing options.
I thought the price was reasonable. The did a good job cleaning the inside, although apparently «interior» doesn’t include the steering wheel to them. They did miss a few spots on the outside, but overall it was good, and my car comes out looking pretty shiny.
For those who are comparing the quality to a fully automatic drive through car wash… it’s definitely far superior to that. Not the highest quality car wash I’ve gotten, but the best I’ve found in Columbus so far.