They just decided to close early(hours early) but served the car in front of me. Had to wait because I was trapped in the drive thru line. The guy working the window was half hanging out the window carrying on with the girls in the car. I politely asked if he could ask the car to pull up so those of us that were stuck in line because they decided to close could be on our way… he called me a bitch and was really rude showing off for his friends. He’s really lucky that I was alone and I’m sure if I wasn’t a single woman he wouldn’t have spoken to me that way. What a prick. Worst fast food service/experience ever. A crunch wrap isn’t worth being degraded by a white trash guy in a cocked to the side visor and scriped arm tattoos. I’ll never go here again and I live around the block.
Matt K.
Place rating: 2 Columbus, OH
I read some of these reviews talking about how long it took to get food. I just figured people were exaggerating but there was no exaggeration. That drive thru took forever. I’m actually still in it… Just made it to the first window
Michael N.
Place rating: 3 Bowling Green, OH
I’m only giving this 3 stars instead of 1 because after waiting nearly an eternity for food one night, a guy at the window(unsure if manager or not) was super friendly & personable. It helped ease my salty mood for having waited in the drive-though forever. Thing is, it’s every time I go, not just that night. Secondly, every single time I get something w tomatoes on it, they don’t put them on. Every time my gf asks for no tomatoes, they put them on her’s. Every. Single. Time. I think we’re up to 5x now. We joke that we should switch it up to get what we want. Minus a night of very bad cinnaballs, the food has been your average Taco Bell goodness. Final closing thought: The fast food restaurants around here are all very sad. Not sure why everyone in the food industry here hates their lives.
Matt D.
Place rating: 1 Columbus, OH
I’m sorry it’s your job to hand me some tacos. You make more of an hourly wage than I do and I’m a very helpful and giving person. Don’t put a shit ton of sauce on top of a box with no bag and have an attitude about. I love the food but I’m in the service industry and I’m tired of this shit. If you don’t like your job then smile while you’re doing it and look for another gig.
Chris S.
Place rating: 2 Modesto, CA
So I ordered 2 combo meals and ask for«a bunch of mild sauce». For my 2 meals I get 4 packets of mild sauce. I’m convinced their employees work on Commission of snuffing packets of hot sauce.
Lora H.
Place rating: 2 Hilliard, OH
I feel that taco bell employees are not trained well enough in the knowledge of there foods or fast service. I usually don’t go here much but when I do the same thing happens to me every time. First if I ask them what is in the product no one seems to know anything about the menu or has to ask the manager. Several times they did not give me the after happy hrs price. But again I am still waiting over 10 min for my order of an empanada when there is even no one in front of me? I was hoping of some changes after they remodeled. I guess I should of realized why everyone is always at chipotle next door instead …
Joshua M.
Place rating: 1 Dublin, OH
If you wanna wait 20 minutes to get your«fast food» then this is the place to eat!!!
Kurt Y.
Place rating: 2 Columbus, OH
Not sure what is going on at this place. 15 mins to get food @ 2 pm on a Tuesday? You have employees w/serious attitudes that are trading food over the counter for candy bars from some guy with a cooler that filled himself up on ice @ the beverage station. He got his food in about 3 minutes! Very strange… not sure this is what the franchise owner is going for but hope they figure it out.
Riri A.
Place rating: 5 Columbus, OH
I’m not a fast food fan at all, and I rarely eat fast food. Yesterday me and my friend were going back home and my friend wanted to eat something so he told me to pass him Taco Bell. I didn’t order anything just my for my friend. While we got to the window and paid I was just curious about the cinnamon fried balls and I just asked the person in the window I believe his name is Thomas and without any noticed he brought me those sweets for me to try without charging me. I believe this is what called a loyal employee to any company. It’s not because of the free thing he gave me it’s about the approaching and being good to the customers in a way that’s convinced me to come back and do more business to this location.
Jamie D.
Place rating: 1 Columbus, OH
I ordered 9 tacos. First they gave me the wrong bag. Then they gave me six tacos and 3 were upside down. If you order anything, it’s 50⁄50 they get it half right. Terrible.
Emma L.
Place rating: 2 Columbus, OH
Do not go here late night. Like, after the bars late-night. It’s not the drunk crowd that’s the issue. They’re there, sure. But it’s the older post-college drunk crowd that’s semi-embarrassed to be eating Taco Bell or just keeping to their group talking about the night. The issue is the workers and the lack of organization. I know that has to be a shitty thing, serving so many glassy-eyed stumblers, but you work at TACOBELL. The company you work for ADVERTISES«Fourth-Meal» aka drunk food. To be fair, no one was mean or rude. But everyone looked exhausted and annoyed — it was so unorganized, they were running out of everything and people were waiting over an hour for food. I wanted to leave, but my out of town friend apparently NEEDED her quesadilla. There’s a «cop» on duty who was just kind of standing around. If you’re hungry at 2am go somewhere else. You’ll be sober before you get a taco.
The Mad Yelper S.
Place rating: 4 Columbus, OH
It’s Taco Bell. You pretty much know what you are getting here. I will say they have made my food correctly every time and the staff is always friendly. I am glad they finally rebuilt this location. To Taco Bell in general. Make bigger sauce packets PLEASE! Who uses just one? I use a ton of Fire Sauce.
Brian K.
Place rating: 1 Seattle, WA
Ever since the rebuild in 2013 this place has crashed and burned, worst Taco Bell in Columbus, possibly USA. Avoid at all costs, go to the one on High Street. Food is cold and looks as if made by a 4 year old, drive thru takes 10 years, and in house staff are rude, tables are disgusting, bathrooms reminiscent of Montezuma, and odds are they will ignore you while flirting/yelling at each other for thirty minutes. No responsibility, interest in customer satisfaction, or self improvement. I’ve given them several tries while they have trained new staff, one year in and they earned a big fat fail. Should have just left this one torn down.
Doug O.
Place rating: 4 Columbus, OH
I miss you, Taco Bell(or pile of rubble where Taco Bell was). I can’t wait until you’re renovated. Where else will I tipsily order cheap, shitty tacos late at night, mostly on weekends, but more often during the week than I care to admit? Come back soon, friend.
Brittany S.
Place rating: 2 Columbus, OH
This was one of the old, original design Taco Bells. The inside was dingy and the employees were usually rude. The food was your usual TBell fare. Recently I drove by and saw that it was closed. There was a sign that said it was closed due to sewer problems(ew). I drove by a few days later and the building was demolished. It’s going to be rebuilt.
Maxwell R.
Place rating: 1 Upper Arlington, Columbus, OH
The absolute worst Taco Bell in Columbus by far. The place is a dirty dump and nobody knows what they’re doing. I’ve had so many bad experiences here(and I’ve gone to a lot of TBs across Columbus, and often) I can’t even count. The worst was probably when I was on my lunch and I came here because it was the closest thing, and after I placed my order I waited for 25 minutes only for them to realize they forgot about it. The food never fails to be dry, and gross. The employees seem like they have no idea what the hell they’re doing because whenever I go in there it just seems like a complete mess of confusion and uncertainty. Literally just save yourself the trouble and go to ANYOTHERTACOBELLINCOLUMBUS or the Chipotle across the street.
Kyle J.
Place rating: 4 Columbus, OH
Oh Taco Bell. My car has graced your drive thru many a 2AM’s. When the bars close your drive thru line is insane. But drunk people play games like Chinese fire drill, blast ghetto music and dance in the parking lot. It is almost like an impromptu block party. Your window servers are always friendly and always greet with a, «Hi! How are you?» and are very rarely sour. I regret you in the mornings, but we will forever remain friends of the night.
Adam L.
Place rating: 4 Columbus, OH
This Taco Bell is exactly perfect and awful in all the same ways all other Taco Bells are perfect and awful.
Diana U.
Place rating: 4 San Francisco, CA
I normally don’t write about chains since I’m sure everyone knows the quality of the food and the kind of service there is. HOWEVER, try the drive-thru in the late night. 2 out of 3 times, we’ve gotten this really funny guy that makes my night every time. He’s super funny, speaks to us with different accents, tells us our total in pesos. This guy makes the most of the boring night and I really appreciate it!