Russo’s Chimney Sweep

Sal is simply an awesome guy. Super friendly, took the time to explain everything he found. VERY clean (important when you have white carpets in the room with the fireplace), and recommended an excellent mortar contractor once he discovered the repairs were needed. Highly recommended.

As someone more often disappointed by service visits, I was very impressed by Russo’s from the beginning to end:
— Easy to make an appointment;
— Mr. Russo was on time;
— He took precautions around pets and with my floor;
— Explained everything in detail;
— Was honest about repeat and future visits.
I just wish more small businesses had the same work ethic and customer service.

I don’t really have much to add in addition to what’s already written here. Sal was on time, very clean, efficient but thorough, and really helpful. I’ll have him back again next time our chimney needs cleaning for sure.

Mr. Russo was extremely knowledgable, no blowing smoke! (pun intended) he was on time, efficient, clean friendly and informative! He is what we all want in a service professional! I will never use another chimney guy! Thank you Sal you have a loyal client for life! I highly recommend!!!

I chose Russo’s based on the Unilocal reviews and he lived up to his reviews. Not only was Mr. Russo on time, he came in and immediately got started. He cleaned the chimney and went on the roof to check things out and completed the inspection. He then sat me down and showed me a video he took of some holes near the chimney (on the roof) and explained to me what that meant and what we needed to do. He summarized everything very thoroughly for us.
He also wrote everything down and gave us some great tips about using our fireplace. Mr. Russo was super efficient and had a great, friendly demeanor. He was a true professional. I would highly recommend him.

Sal is the only chimney inspector/​sweep that I use in my real estate business. I trust him implicitly. He and Linda are easy to communicate with, he arrives on time, and is very knowledgeable. I recommend him to all my clients.

We just purchased an older home. Although the home is lovely, it has a «campfire» aroma in the living room where the chimney resides. Over the last few weeks, I’ve learned that the previous homeowners LOVED to burn nearly everything. One day I stopped in with an inspector and saw that they were about to burn some old papers in the fireplace. The bricks were also heavily stained with soot both inside and out. In fact, I doubt the chimney has been cleaned in the 30 years the previous homeowners lived there. So, I took to Unilocal to help find a chimney sweep. Immediately, I could see that Sal was the best in the business, at least by Unilocal review. After meeting him today, I think he lives up to the hype. Not only did he do a thorough inspection of the chimney structure and masonry, he also gave excellent tips on minimizing smoke intake and further staining. Then, he got straight to work cleaning the chimney. He had a large vacuum set up with an exhaust that led to the outside to minimize odors as well as promote cleanliness. This is the guy you want. You’ll get a crash course in chimney 101 along with your sweep. His prices are very reasonable as well.

Russo’s came out today to clean and inspect my chimney. He was very informative and clean. I highly recommend them.

Very professional and knowledgeable. Definitely provided an excellent level of service and had me up on the roof to talk about what he found. I’ve referred him to many of my friends who need their chimney’s cleaned.

Sal was available on the same day I called and he came right over. He cleaned the chimney and inspected the masonry, the metal chimney liner, and all other components. He thoroughly cleaned the surrounding are and left an inspection report describing the results of his inspection. Will definitely call Russo’s again.

Sal is awesome! Not only was he right on time, Sal is excellent at quickly gettting the chimney swept and inspected… no mess, no odor, very clean. He is very knowledgeable and friendly… there’s a reason he has five stars from his customers… he is the best! I highly recommend!

Should have written this a year ago… no excuses! Sal taught us how to build a fire! no kindling, only 4 logs and 2 small pieces of Fire Starter! Voila! Done! Thanks Sal, your the best at what you do! See you in Dec. 2015!
Thanks,
Julie & Jim C.

Sal just came to clean and inspect our chimney. As others have mentioned, he is super professional, punctual, efficient, straight-​forward and just plain nice.

Sal is as professional as it gets! He showed up right on time, was quick and efficient in his work, left no mess or debris behind and gave a thorough explanation of what he did to my chimney. Very reasonable in price. We moved into our home 4 yrs ago and never had the chimney cleaned. And, I doubt the chimney was ever cleaned. I was expecting a hearty bill but was gladly mistaken. This is a top notch place! I would recommend in a heartbeat!

We have a new home and a new fireplace, as well as indoor bbq. We know from our home inspection when the chimney sweep was out that they both need work. I’ve been checking around and had a mason come check it out and he put in a bid for the work. Having never owned a home or a fireplace with it, I wanted to get some second opinions.
I just spoke with the gentleman from Russo’s for a bit and, while he did not come out to our home, he took the time to go over things with me. He addressed various repair scenarios and their respective prices. We then discussed the specific work that I need to have done and he assured me that the pricing was fair.
He provided ample information and just from the free phone interaction alone I would at least recommend anyone with chimney and fireplace needs to give Russo’s a call.

We just had Sal out to clean and inspect our double sided fireplace/​chimney. He called first to say he would be early… that was great in of itself! He was very thorough, clean and fast. He noticed some separation with the grout near the flashing and roof and fixed it, no problem.
They were great and very professional, from the beginning with Linda making the appointment & a reminder call, to Sal’s excellent work. I would highly recommend «Russo’s Chimney Sweep» and he was the most reasonably priced among recommended Chimney Sweepers! Can’t go wrong, IMO.

I recently purchased a house and my realtor had Russo’s Chimney Sweep inspect the chimney. I was impressed with the detailed explanation of my chimney and what steps I needed to take next.
While talking with Sal (owner) I decided that I would like to use gas logs going forward to provide the ambiance I wanted and not adding more air pollution :) I ordered my logs online to save money (and better selection than locally) and called up Russo’s Chimney Sweep to get them installed. I was given an installation date after the holidays (expected) since they are now upon us. I was given a take-​it-​or-​leave it time for the installation, before 4:00pm, and since I do not work locally. That is an impossible time for me. I explained to Sal’s wife (who answers the phone and makes the appointments) that I work in San Francisco and can make it by 5:00. I was told «we don’t do that». I responded simply with «Thank you, but 3:45 is not going to work for me since I commute!». With that, I terminated the call and told her I would find someone else.
I am giving 3 stars, since that is an average of excellent chimney inspection service (5 stars) and poor customer focus and flexibility (0 stars).
If you want your chimney inspected, call Russo’s Chimney Sweep, but don’t expect them to work with you on your schedule and be flexible — even if you are very local.

I’m also a realtor and have used Sal Russo for at least 12 years if not more! He is extremely efficient and knows the ins and outs of a chimney. If my clients are there for the inspection they get a lesson on chimneys and the right logs to burn.
He is always on time and leaves everything in good order. He is the best in my book!

I called Sal Russo on a Saturday evening after experiencing a small chimney fire that had hot ambers shooting out of the top of my chimney outside. He rearranged personal commitments to book me in this morning.
He arrived right on the dot, set up and showed me what loomed up the chimney. What hadn’t burnt off was thick and black and all in all really BAD build up. It took him under an hour to clean it down to the metal beautifully. He then showed me what it currently looks and gave me tips on proper lighting, what logs are okay to use (not many) and basically not wait as I did to have it cleaned. He left my house spotless. I will see him again in the future as I truly found a keeper!

There are a bunch of businesses on Unilocal that have overinflated, faked ratings. Russo’s is not one of them.
I booked Sal for an appointment over 2 weeks ago, because he’s that busy.
Sal arrived on time, and I told him about what my previous inspection had turned up.
Sal took a quick look, told me that the chimney didn’t need to be cleaned, and we talked about the type of repairs that would be needed. We went up on the roof, checked it from the top, talked some more.
Sal gave me a referral to a mason for possible repairs, and when I pulled out my checkbook, waved me off, saying «I didn’t do anything, no charge.»
If you need your chimney inspected or cleaned, don’t be scared off by the flat $ 150 fee he charges (money mailer ads often list $ 69 cleanings). It’s always worth paying a little more for someone who is honest and dependable.
Yep, the guy’s for real, and he’s super nice. Highly recommended.