ProBuild

Felton, United States

2.3

Closed now

3 reviews

Contacts

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Telephone:
+1 831-335-4423
Website:
www.probuild.com
Address:
5843 Graham Hill Rd, Felton, CA, 95018
Nearby public transportation stops & stations:
0.4 miFelton Faire
0.5 miFelton Roaring Camp
2.2 miScotts Valley Park & Ride
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Today

Today 7:00 am – 5:00 pm
Closed now
Local time (Felton) 5:46 PM Thursday, June 19, 2025

Business hours

Monday 7:00 am – 5:00 pm
Tuesday 7:00 am – 5:00 pm
Wednesday 7:00 am – 5:00 pm
Thursday 7:00 am – 5:00 pm
Friday 7:00 am – 5:00 pm
Saturday 8:00 am – 5:00 pm
Sunday –

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Vicinity

Near this location:
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3 reviews of ProBuild

No registration required
Place rating: 1
CA, CA
Their website and reputation is one of being customer oriented, but I’ve found them to be anything but. They’ve always been a bit brusque, but whatever I don’t need people selling me hardware to be cheerful.
Today, however, one of their employees was rude to me, so I went online to file a complaint. They don’t have a way to do that! How can you claim to be customer focused in 2014 and not have a way to get feedback from your customers?
So here’s what san lorenzo lumber thinks is OK:
* Being brusque with customers
* Calling forward a customer in the middle of the line by name, without acknowledging the person at the front of the line
* Not giving customers a way to file feedback
Place rating: 4
Felton, CA
Lots of useful building materials on hand. Staff tends to be invisible in the big store. I think most their regular customers are in the trades and just know where to find things, so staff may think we all know where to go. i’ll say they do have a much better selection of hard to find items than the more commercial hardware stores do. Think of it as a do-​it-​yerself adventure… or ask as you come in for a guide.
Place rating: 2
Santa Cruz, CA
My husband often disappears here on weekends, so I meandered over to see what all the hub bub was about.
Staff not exactly friendly or helpful when I went in to purchase an umbrella and stand during their sale today. I asked where the umbrellas were and the staff pointed toward the back. Went out and picked up umbrella and stand, both very heavy. No one bothered to ask if I needed help out.
At least with OSH, they would give me the assistance. Oh well, as long as my husband is happy here…