Prestige Towing & Recovery

These guys are crooks, I was eating @ Phở 75 on Rockville Pike & the driver hooked up my van trying to tow it out of the shopping center, the owner said I had permission to park & that they didn’t have permission to tow out of there. The driver said I had to give him $ 80 cash only before he’ll drop my van, told him I don’t have cash so he said there’s an ATM in 7 – 11, so I called 911 & that driver put down my van so fast & rolled out of there! Never ever used these crooks for towing, they target the elder & ladies who won’t fight back, I was driving a locksmith van & would of locked his keys into his truck or broken his ignition key if he tried to tow my van, stay away from these crooks!!!

Spend some money on lottery before calling this guys! You really need it! They are professional in winching out your car as well as your valet. No kidding.
On Sat Feb 21 when we had almost 6 – 8 inches of snow, I stuck on Eldwick & Falls Road in Potomac. I was still on the main road but impossible to move forward. Initially they told me the rate for winching out would be $ 125, and when I asked also for towing my Passat to my place (half a mile away), they said $ 175 («we make it work». He said). After making to my place (took almost 7 min), he charged me $ 325.
I did complain, but since I was out to get medicine for my 15 months toddler, paid the amount, postponed the complain for their costumer service. Which literally does not exist.
Making the story short, I called their office the day after, and all the weekdays after that. no success at all. So I am suggesting if you were in similar situation, be careful, do not panic and simply skip Prestige Towing & Recovery.