I found that the gear on my bike did not work while cycling from Carmel Valley to UCSD, this morning. Got to the bike shop. They said that they could fix it for 15USD, and that the bike would be ready at 4PM. So it went, and happy I cycled away, around 4:10PM. After about a mile, I had a puncture. I went back to the shop. Luckily they could change the tube and tire(as it was damaged) in 5 minutes, for a total of about 31USD. Good price, friendly staff, and great service!
Walker S.
Place rating: 1 West Los Angeles, Los Angeles, CA
They tell me my bike will be ready around 4. I get there around 4:30, nobody is even there and the store closes at 5. So I had to wait a day to get my bike, really a pain since I use it to go everywhere. In addition, I called them many times trying to find an answer about my bike but no one answered any of my calls.
Vince S.
Place rating: 2 San Diego, CA
Not a great bike shop. I had them do some work on my bike which they messed up. I brought it in when I noticed the problem, and they proceded to show me the mistake that had been made(the mistake that they made), and tell me how much more it would cost to have them fix it. I didn’t want to pay for them to fix their own mistakes, so I went to black mountain bikes where they were nice enough to fix my bike for free.
Hugo M.
Place rating: 5 Country Club, CA
Love the new remodel. Great job on your new space. Keep it up!
Brian C.
Place rating: 5 San Diego, CA
This place is great for bike repairs! I went here because I inherited an old bike a while back and needed a chain and potentially a new sprocket(the wheel that attaches to the chain). They attended me right away without an appointment. The clerk felt that I needed both the chain and sprocket because they were so rusty. It was going to be $ 45 total for labor and parts which I felt was reasonable. Then he checked with another worker who felt I just needed a chain which was only $ 18 with labor and all. I appreciated that they are not trying to rip people off here. I got the bike back in 2 days and it’s been working great until… Yesterday, I got a flat tire so I went back. Again, I didn’t have to wait. I told the clerk, Michael that I had changed a tire once upon a time, but would like to be walked through it again. Michael was a great instructor and spent 10 minutes teaching me how to change the tire. He let me do all of the major parts. In the end it was $ 7! I tipped him because he didn’t charge for service at all. This place is super convenient if you are a UCSD student and it’s nice to know that there are places on campus that are not trying to charge you extra for being on campus. I would definitely recommend to others!
Brandy C.
Place rating: 5 La Jolla, CA
It’s on UCSD campus. The owner(I assume) is very friendly, and he explains everything very clear before he charge $. I have introduced many people to this place, and they are very satisfied. YEAHBIKERS! :)
Nathan E.
Place rating: 2 Davis, CA
I’ve been going to this bike shop for a few years out of it’s convenient location on the UCSD campus. It has all the basic items for your bike as well as sells quite a few bikes, yet the cons far outweigh the pros. By far the worst element of this shop is the customer service(as others have mentioned before). You can be waiting at the front desk/check out for at least 10 minutes and no one will approach or help you. If you have a question and approach an employee, they often act like you are bothering them and distracting them from talking to their friends. And as others have also mentioned, there definitely is a hyper-masculine/pretentious vibe to the whole place and you get the impression from them off the bat that either you know what you are doing or(in most cases) you do not. To top it all off on a recent experience with a flat, I went to the shop and the owner told me it’d take an hour. I come back an hour later and my bike is sitting in the same place. When I tell him I came to pick up my bike, he said it would take 5 minutes to fix the unfixed bike still with the flat. I come back and it’s fixed, but if it was going to take 5 minutes in the first place, why not inform me and save me more than an hour! To top it all off, it still cost the same price even though it significantly cut into my day. As a result, they just lost a customer. I recommend that if you are on campus, do not come here and if you want to stick the UTC area, go to UC Cyclery instead, just a short walk from campus. They have far better customer service and are as a whole considerably quicker.
Shelley G.
Place rating: 4 San Francisco, CA
This place has nice people, and they did a great job on my tune-up. I feel like I have a new bike!
Jimmy K.
Place rating: 1 San Diego, CA
This is a shop full of students that actually don’t know anything about bikes, anything about proper sizing, and to top it off… horrible service. I’m 5’6″ and should be riding a 52−54″ frame but the guys at the shop insisted that I should be on a 48″ bike instead… There is absolutely no attention to detail, and I really wouldn’t recommend that anybody go here unless it’s to buy parts off of their mediocre selection of equipment.
Daniel N.
Place rating: 1 New Orleans, LA
This is the worst bike shop I have ever gone to. Don’t get me wrong, some of the workers such as Ian and Foon are extremely nice, but other workers are extremely pretentious and hyper-masculine. They’re not helpful at answering any questions and will often treat you like a moron for not knowing everything about bikes and will often cut you off while you’re explaining what is wrong with your bike. Also, once I tried to order a set of wheels from them and they kept forgetting my order for weeks and when they said they ordered the wheels I came back to check and they had completely forgotten about the order. Terrible service! I went to Mission Hills instead and got those same wheels in the next week and installed. Overall, I never take my bike here anymore — even to fill up my tires. I try to avoid this place at all costs — Mission Hills is a far better alternative.
Ian M.
Place rating: 1 San Diego, CA
I came by here once a few years ago when I was a grad student and needed a new part for my old mountain bike. It was a Schwinn or some other mediocre brand/model. I didn’t need an expensive bike since I commuted less than 10 minutes. My decent bike still got jeers and looks of disdain from the holier-than-thou staff. They totally lacked customer service and had the typical arrogance you associate with bike shops. I went again recently to register my bike and the conversation went: «Hi I’m here to register my bike» «We’re out of forms, have been for two months» «Seriously?» “Yep” (long silence while I wait for any amount of effort or solution to come from the worker) Then I walked out. WTF? Unhelpful and lazy staff are enough to make me steer clear of the UCSD bike shop in the future. I even had a very nice road bike with me this time. There’s no hope for ‘em. Blacklisted.
Boba Milk T.
Place rating: 4 San Gabriel, CA
The people here are very nice. The bikes however, are pricey so I never bought one. But my friend did and they help you get started and probably throughout your stay at UCSD. They also helped us screw another bike. Outside is a pumper and some tools for anyone to use.
Jay D.
Place rating: 4 San Diego, CA
The staff here are helpful and knowledgeable on all aspects of bicycles and the individual components. I’ve purchased 3 – 4 items over the years and had my bike repaired twice. One of the repairs the staff did for free and had me out the door within 5 minutes. I just broke a strobe light today and will be heading there for repair/replacement. Definitely recommend.
Victor M.
Place rating: 3 San Diego, CA
Great location! Aside from this is just your average-run-o-tha-mill bike shop. Average selection, Average prices… even the employees are moody in the average bike shop sort of way.
Dmitri A. N.
Place rating: 5 San Diego, CA
It may be small, cramped and hard to get to, but they are true bicycle repair professionals. Free tools and bike pumps outside for convienence, and a very helpful staff. I had my chain repaired(15 $) and an intermediate service(45 $) done. When my chain was actin’ up afterwards, they replaced my cables and fixed my problem for free. Awesome