Al’s Donuts & Cafe Burger

Arrived at 2:35 pm (they close at 3pm) and before our food even came out, we were asked if they could make our order «TO GO» because they were closing soon. We said no because we had nowhere else to go to eat. Food was decent, but I’ll never go back because we felt so rushed and uncomfortable.

Very disappointed. Very table in place is dirty and stuff on floor. All napkin dispensers empty.
Despite what menu says you must spell out exactly what you want on your burger. And they will still get it wrong.
The food itself is pretty good not great but the dining experience wasn’t. Also 28 bucks for two burgers drinks and fries.

Kronuts availability has been low and their hours are still crap. It seems like they can’t keep up.
Smh

DO NOT BUY THE GROUPON! Horrible customer service. I will never go back and I am definitely not referring anyone to go here any longer. Although their cronuts are pretty good, it is not worth the bad service. They act as if they do not want your service and give attitude if you have a Groupon. I don’t think they realize that Groupon helps spread awareness of their business.

Really liked this place! Great burgers and fries! I would like to come back for their desserts.

How can you be «open» for lunch when at 12:20pm the kitchen is closed? Sorry Café Burger, you only get 1 star because less is not an option. :(

Rude customer service over the phone and in person, this old man with Grey hair was so rude, he was bothered we used our groupon. Horrible customer service. !!!

We were having our vehicle serviced so we decided to stop-​in since we were in the vicinity. Not to mention a friend of ours loves him some AL kronuts.
It was a Saturday afternoon, the dining area was clear of any other patrons, and greeted almost immediately. I was quite surprised to see how much bigger it was on the inside. Driving by I always imagined it to be some small donut shop like Ronald’s donuts on Spring Mountain. It also is modern in decoration.
So the menu posted on the front of the store shows they offer banh mi sandwiches and other such sandwiches and burgers. It was lunchtime, we just came back from our son’s football game, so everyone was hungry. Thought how perfect that there was food options aside from donuts, cronuts, and burgers.
However, when we went to order they did not have anything we asked for. Sorry, we no longer sell banh mi, sorry we don’t have the pork n slaw sandwich we just the chicken n slaw… just felt like way too much sorries in such a time span. But okay, option B… vegeterian sandwich for me, buffalo chicken sandwich for the boy, and chicken with fries for all the other boys.
I actually thoroughly enjoyed my vegeterian sandwich which had red peppers, lettuce, onions, cucumbers, tomatoes, cilantro, and I even think there was a squirt of balsamic in there. Perfect! Loved it all. I think the bun made the experience even more enjoyable, it just seemed the bun was more on the gourmet side. Their chicken strips comes with two big pieces, two big juicy pieces, so my boys thoroughly enjoyed it. My other son enjoyed his buffalo sandwich so I suppose that was a good sign, or perhaps they were all starving that anything would’ve been deelish.
Now, you don’t come here, realistically, for food as your main goal. The husband ordered the maple bacon cronut. We were told anything which has chocolate or maple on top, Bavarian cream filled it is. I’m allergic to chocolate (the horror… I know), and bacon atop of a do/​cronut isn’t something that appeals to me. Soooo… I opted for the lemon powdered cronut with lemon filling. So good. Loved that. However, twas abit disappointing to see that there wasn’t much selections in regards to their kronuts.
I then decided to try «bacon atop of a do/​cronut isn’t something that appeals to me» because the husband offered for me to try his; besides, I need to live life on the edge sometimes (as if jumping out of airplanes isn’t living enough).
It turned out to be alot better than I imagined. I love croissants, actually. It being a «donut”– genius. I find cronuts being less sweet than an actual donut. I don’t know why, perhaps it’s the butter in a croissant that offsets the sweetness. but in my opinion, it just is.
I could only give them 3 stars for having items posting infront of their business, even inside their business, yet no longer offering them, lacl pf kronut selection, and for having a really gross bathroom. Nothing like walking into a bathroom seeing someone’s explosion still on the toilet like shadows imprinted against the wall (proving how strong the explosion was). The dining room floor was pretty dirty too. I feel like a facility that is clearly slow should have no excuse as to why it is dirty. We hung out in there for a good hour and then some. In that time we were the only ones in there aside from another family who came.
I’m not really one with a sweet tooth, I do enjoy sweet things on occasion… I crave a donut a couple times a year (seriously. Sometimes I don’t crave it all). After trying Als, it not being a place out of our way, I can imagine coming back a couple times a year to satisfy such craving. It’s worth a try and worth returning if you are in the vicinity or got a love for such. The cronuts itself, I’d give a 4 star rating.
Almost forget to mention the service was not bad at all. I could tell the girl working the front felt bad for no longer serving the items we were intending on ordering.
Definitely kid and stroller friendly!

WOW! 2 in a row!?!
Terrible food! Awful customer service! Waited over 45 min. For 2 sandwiches! Moldy bread!
Today I ordered 2 chicken parmesan sandwiches, an order of fries and onion rings. The chicken parmesan sandwiches were chicken, tomatoes and lettuce on dry bread. I called to notify the manager that the sandwiches were wrong. I was told by the girl who answered the phone, stating she was the manager, and that I should’ve asked when I ordered to have the toppings; peppers, marinara sauce and parmesan cheese added to the chicken parmesan sandwiches. After quite a few minutes of arguing over the managers rationales to why my chicken parmesan did not have anything on them that the menu stated was on them, I was finally offered replacement sandwiches. At this point, I didn’t feel I could trust the integrity of this business and decided to keep the dry sandwiches I didn’t order. I won’t even get into the issue of the burnt chicken and mold on the bread. Needless to say; I threw them both out.
The 99 cent donut was the only reason I give this business any star at all.

My last review was 5 stars for this place. This place has gone from awesome to complete crap fast! As you will see in the pictures I’m about to post this is just awful now. I ordered online since I’m a working man. Almost 30 minutes later my food was ready. I had to wait 20 minutes from when they said it was going to be ready to be ready. Horrible customer service now. They told me my food was gonna be right out. It didn’t come right out. The cheese on my burger wasn’t even melted. I also saw that they have a C rating now. Won’t eat here again till it goes back to normal. What a waste of a good place

had this placed bookmarked forever and after going to Gilcrease Orchard up the road we were at the light and I looked over and saw it and we immediately turned in. Boy oh boy am I glad we did. Although my cronut wasn’t good, overall the donuts were ok. I wouldn’t go out of my way to come and get donuts but if we are in the area, chances are we will stop in.

I drove all the the way here and THEY ARE CLOSED! It’s open Til 3:00pm with a HELP wanted sign. The open timing needs to be updated on Unilocal

Been waiting over 30 minutes for three items of food… Ridiculous. I am not the only one waiting too. Highly unfortunate since we had high hopes for this place.
Update– our total wait time ended up being 1 hour. Seriously 1 hour! Aside from that, my grilled chicken sandwich ended up being cut up 5 little pieces of marinated chicken on a bun. Definitely not worth the wait. This is time I will never get back. The chicken strips and shrimp and fries were okay but again not worth the wait. I used to work in a restaurant and am usually pretty lenient on many things but nothing has ever come this close to frustrating me. No apologies given either. Never come here for fast service in the café. If you want donuts you are probably in better luck. I will give ALL my business to Capriotti’s and Starbucks in the same shopping center from now on.

WAITED 2 HOURS FOR FOOD TO BE DONE!
Decided to come here with my sister’s basketball team because there was a groupon deal… who knew this eating experience would be so agonizing.
Sure we came in with a pretty large party of 20 or so, but does it really take almost 2hrs to make everyone’s orders? We’re STILL waiting to get some people’s orders out.
I ordered a mushroom wrap and part of it was even burnt. And as I got to the end of the FRIED BATTERED chicken piece, there was a big chunk of fried… crisp. What the heck! I couldn’t even finish it… and that wrap was $ 4.95! Rip off!
Note to the owner: If you plan to run a restaurant that holds a capacity of close to 40 people and want to keep your customers happy and satisfied… at LEAST higher some more staff! The girl at the register is even back there cooking all the good with the 1 cook that they have!
Should’ve just gone to in-​n-​out!

Yummy burgers. Cronuts a were a must try. Very friendly service. We sat in the big soft Lounge chairs and stayed longer since we enjoyed the food, drinks and desserts.
Fat girl heaven. I will return no doubt. We had a groupon at first, not knowing of the spot, but now that we know. Oh boy. Cronut time.

I have never really understood the concept of mixing food items like the chicken and waffles craze or Subway serving donuts. So I tried to come to Al’s with an open mind – donuts and burgers in the same space. HHHMMM.
I ordered a veggie wrap. The owner, Al made it for me. It was very colorful and the sauce he used to grill the veggies was tasty, but it came open, like a taco. There was no wrapping done to my meal whatsoever. So with every bite I took, I lost more of my veggies.
Customer service was a bit off. The lady seemed very confused about the order before me and ringing my order up. Then while I was eating I heard her talk (IMO) rudely to another customer about not being able to scan a printed out coupon. It was her tone of voice and the way she was speaking to them that really got under my skin.
Part of the restaurant had a divider up and it looked like supplies were being kept there. Kind of odd.
Another employee took 3 trays of donuts out to her car, I am guessing for delivery. But they were not covered in any fashion and while she was carrying them, I noticed her shirt was touching the tops of the donuts. Not sure what rules there are for transporting donuts – but I would guess putting them in boxes would be a good start.
Not going to be back. Nothing super great or special about this place.

With the beginning of a brand-​new year comes the resolution that I’m going to get healthy and eat right. I have cleared the first hurdle and identified my weaknesses. They are donuts and cheeseburgers. Well, that resolution is going to have to wait thanks to a good friend and the website we all know and love.
Any place that is bold enough to make a cheeseburger on a glazed donut is going to get rave reviews from me, regardless of what my cardiologist thinks. I looked at it, took a picture of it, and watched PW cut it in half yet still didn’t believe what I was seeing. Then came the moment of reckoning. OMG. The combination of different flavors was incredible. Even if you don’t want to eat an entire cheeseburger on a doughnut, buy one and share it with friends. You’ll be glad you did.
I was also a kronut virgin prior to this visit, but not anymore. Full of flavor, crispy on the outside, and moist on the inside. They come in a variety of flavors and won’t disappoint.
Located off of the beaten path, Al’s is an experience worth the short drive from anywhere.

I have seen and heard tales of a burger nestled between the two loving halves of a glazed doughnut. That was the motivation which brought me and my buddy to Al’s on this fine morning.
We rolled in and met with Dominique, the very nice lady behind the counter. She happily explained and kindly acquiesced to what we were seeking. I ordered up a Cheesy Bacon Doughnut Burger (not on the menu) with a hash brown. My buddy ordered up an omelette with cheese and some kielbasa sausage.
Coffee was straight out of Keurig but if your gonna consume more, I was told they can brew a pot. Opt for the smaller cup. I am sure that particular serving size won’t be as watered down and lack body as a large does.
Other items consumed were a mini apple fritter and a raspberry Kronut. What is a Kronut? Well, it’s as if a croissant and a doughnut had a baby. The fritter was described by my buddy as being «airy.» I totally agreed but it was not lacking in anything that makes an apple fritter an… apple fritter. These two pastries were delicious. I bought a big fritter to bring back to the boy.
When they meal arrived, they were small in stature but enormous in flavor. Particularly the doughnut burger which was split two ways. My mouth and what I have left for a brain had NO idea what what my taste buds were attempting to communicate. This little bastard was a six star experience!
I look forward to returning.

A simple no frills type place that served up a great burger and cronut!
After Unilocaling around my area for «hamburgers» I saw this place and figured we’d give it a try for the burgers.
Located in a newer strip center of N. Las Vegas, on a Saturday at 6pm I was expecting several people to be in this establishment however, there was only 4 people! Not a good sign by visual judgement and quickly adding the very plain brown and cream colored walls with basic table tops and some goofy couch nested in the back I was quickly wondering if Al’s was gonna live up to its reputation.
This is a typical walk up and order type café. There is a desert display as you walk in that hosts all the Donuts and Cronuts available and while I was there at 6pm I certainly was not expecting to see pastries but there was a few and all still looking fresh even knowing they were from the AM.
I ordered the Texas burger and gf ordered the Buffallo Bill burger. Fries were extra. We were offered to add toppings as the cashier did a great job explaining the burgers and pastries. She actually talked us in to a couple cronuts so I ordered the Chocolate covered bavarian cream filled with nut toppings and gf ordered Maple covered bavarian cream filled with bacon toppings!
A standard soda fountain is offered for drinks as well as coffee and tea is offered.
We sat down and about 5 minutes later the cronuts were brought to the table followed in another 5 by the burgers and fries.
We were quickly surprised at how good the burger appeared and the basket of large cut fries. Biting into my burger was very tasty and followed the Texas burger description. Overall both our burgers were very pleasing and straight up, not greasy, or dry. A simple burger you think to yourself, I can make this at home but they never seem to come out just right.
Cronuts were both very tasty as well although I felt the Maple was better than the Chocolate in regards to the bavarian cream tasted more fresh but they were both good!
In conclusion I will easily return here for a simple burger and pastry. Remember the café décor is minimal and nothing at all to flock over so be ready for that, enjoy the food.

I came here for the Kronuts, people. And they did not disappoint.
I saw this place on Unilocal — I’m always looking for new joints in my area. I like to get donuts for my workplace once a month, so I wanted to try out this place.
I’ve heard how awesome kronuts are. We got the chocolate sprinkles, chocolate and nuts, glazed and the cream filled. I had some of the cream filled and glazed. Good god these were good. I am not one for sweets… but these are the best sweets I’ve had here in Vegas. The other 5 people in my office agree as well.
This is kind of an out of the way location, but it’s in a nice plaza. The lady was very sweet and helpful. The place is very clean and well decorated.
They are pricier, but for me, it was worth it. Maybe I just won’t buy for the whole office next time.
I hope this place does well, because I want this to be my monthly treat!