Budget Suites of America

The accommodations are similar to that of a hotel’s. It’s no Embassy Suites but the décor, outside and inside, is inviting. Upon move in you may have a little critter problem, but if you’re persistent enough the problem can be subdued or obliterated.
Some say the location’s in a poor area. When it comes to Vegas, every area can be a poor area except Henderson, as there are plenty of rowdy, violent drunks to go around. Mom and I had called Budget Suites home for several months and it has been perfectly quiet.
Staff is very responsive to our inquiries and concerns.
The only major con, besides the bug problem? The reception. Do NOT expect frequently stellar internet or cell phone service.

So I call down there for my deposit and first thing I asked for was corporate number which I never received. I speak with sally she claims her computer was down so I had to call back. I call back with my info and this time a general manager he says His name was Juan. I asked if I was spelling it right all he says is sure, making me believe he wasn’t being honest. Not only did they kick my son out with our things, they are claiming we checked out six hours late. They came to my door at 12 and start putting our things out and put a lock on the door luke we can get back in. I had no to where to put my things so a friend came and start helping me move in his car that we could only fit very few things in. As I’m making my way back my son tells me all of our things were put out. OK, fine whatever they kick us out for god knows what but for them to keep my deposit and say I’m not getting it back because they claim we checked out late which is so sad because they were at our door at 12 on the dot. There has to be another number where I can talk to someone who’s not in that office. if any one has a number I can have for corporate that would be great because they never gave it to me. I would not advice anyone to stay there especially if you’re a single African american mother, I’ve lived there several times with my husband which is not African American we always received alot of respect. I go there this time with just my boys and were treated like dogs. After all that they keep my deposit? All the tines I stayed there we never did a deposit, this last time we do, they actually kept my deposit. Someone pls help!!! My number is 702−683−7601, if anyone else has had a problem with these people please give me a call, that’s what we have ch 8 news and ch 13 news for, they will help.

staff is well trained by the
a bad way shes a fucking ghetto cunt that should be cleaning the fucking toilets whith no contact with anyone. but she hasent disrespected my little boy yet

This is not a place for tourists. If you’re visiting Vegas, do NOT think about staying here for your vacation. They advertise it to sound tourist friendly but seriously, just don’t. This is the kind of place that locals live in when they cannot rent a real apartment, it is a last resort kind of place. People only live here if they cannot pass a credit check or a background check and nobody will rent to them. A lot of Budget Suites in Vegas advertise background checks «for a safer living» but trust me, it’s BS. They do NOT background check. There are a lot of drug dealers who come to these places, because it’s an easy in easy out kind of place. Cops are here all the time for this reason. It’s already a rough side of town, but this place just contributes to it. Nobody living here is up to any good.
I stayed here from August through December of 2014 because my boyfriend and I needed a place to stay, and he had terrible credit (and I don’t have any credit). The plan was to stay for a couple of weeks until we find a place that would accept us, but surely enough we got stuck here. This happens to a LOT of people because the rent is so high (over $ 800 a month) it can be hard to save up and get out. After a few weeks of staying here, my boyfriend started getting extremely itchy. It got to the point where he was scratching himself in his sleep and getting up in the middle of the night to shower because he didn’t understand why he was so itchy. Our A/​C unit was leaking into our room one day so we called the front desk and they said they would send someone to look at it. The guy came the next day and took the cover off the unit, the entire unit was FULL of black mold! I could not believe that was blowing through our room and we were breathing it in for weeks. This is not something that happened over night, this mold must have been growing for years. He quickly hauled the unit away and put a new one in. Later we went to the office and expressed our concerns about the carpet, which water from the until had been leaking into. The lady said that they’ll «put us on the carpet list» (which we never heard back on for the remainder of our stay here, I’m assuming there is no «carpet list»). Um? Do you not know how mold and mold spores work? I bet if we would have lifted the carpet, there would have been a crazy amount of mold on the flooring. Honestly, the entire building is probably full of mold! That’s how mold works! Like I said, this is something that has been happening for a long time. Mold doesn’t just grow over night. We were in room 221 of building B.
We did call the health department about this but they said that they couldn’t do anything about it unless they saw the unit and got a sample from it… No wonder the maintenance guy hauled that unit off so fast. Honestly, this place does not care about the conditions that their residents live in at ALL. All they care about is money. What’s really strange is that there is no corporate office for Budget Suites… they’re all just individually run, there’s really no «rules» and whatever the manager says goes. This place sucks.

Pipe burst in the middle of the night and awoke the next morning to a flooded area of my home requiring immediate pack up of toiletries, clothing, basics, etc and let the contractors do their thing for a few days to get the house back in order.
I chose here, what an aweful choice! $ 265 for 1 week. I stayed one night and was not able get a refund for the remaining 6 nights pre-​paid. Had to move in with a friend instead because the room that was «the only one available» had such a stench of smoke that I gagged all night long. My clothing, after only being there in the room 1 night, was so smelly of smoke that I had to wash all of them in the laundry and dryclean my suits, dress shirts and ties.
The bed was the most uncomfortable thing i’ve ever slept on and I can sleep comfortably in a tent for two weeks in sleeping bag, if that tells you anything about the mattress. I’ve slept better on the worst air mattress one could imagine or even a hospital gurney would be more comfortable.
I tossed and turned on this so called bed, while gagging on the previous tenants smoke and listened to gun shots nearby, seriously.
No linens, so I had to go to Walmart up the block and get some and of course trashed them after 1 night in fear of bed bugs. My pillows smelled of smoke so badly that 4 repeated hours of high heat in the dryer with Bounce, still was debatably smelly of smoke; so I trashed my pillows and had another expense because of the filthy smell.
Advertised banner in front of property states $ 189, but the front office claims those units are sold-​out and all we have is $ 199+ units available. Each and every apartment (room) is the same, so it makes no sense except the concept of supply/​demand which would then violate the advertising laws of selling to 1 person at a higher price than advertised.
The front office claims to do background checks, yet could not answer what source they do the check. All they do is take a copy of your driver’s license.
Nobody is background checked, nobody is credit checked, and nobody is being honest with the $ 10.95 processing (BS) fees which will not recur if you stay at least two weeks, or hotel tax which is higher than standard sales tax or the deposit that can be only refunded if provided at least two days advance notice of checkout and will be refunded by check, despite paying $ 265 for a week in cash.
Kids running around the pool unsupervised by parents, yet the so called security patrol is not there to enforce the written rules. Where is security? Outside in the parking lot chain smoking and flirting with one of the crack whores and pimp drug dealing looking gangbanger associates.
Sprinklers are broken everywhere with geysers shooting high into the air and flooding walking areas, making a slip n fall case possible.
Overall, a very poorly run operation w/​very shady staff offering all the BS fees and terms that are negotiable for longer term residents, but penalize the short term residents.
There are other choices to stay short term. In fact I would not recommend this place for somebody I disliked.

DON’T GO HERE! It’s the most ghetto place I have ever stayed and as a native of Las Vegas, I have stayed at most of the Budget Suites from one time to another. Big issues with these guys starting with the poorly maintained and dirty property in general. Then of course we have the RUDE and callous staff, and last but not least, YOU ARE MOST LIKELY TO GET ROBBED HERE more than any of the other properties!!! I spent 2 weeks there and it made me sick to my stomach. My FIRST WEEK I got nearly $ 200 worth of jeans robbed within 20 mins. of using their laundromat without a care from staff. .2^nd week my truck was broken into and vandalized, for a bag of paint brushes & stereo. Apparently, security would rather play PRIVATE DICK on petty shit and spy on you over the rooftops of cars for for crap like where you are going to park your small 5×8 work trailer (was only there for a couple days) in areas where there is plenty of room because nobody wants to be there anyway… If its not a miserable walk on the other side of the property, with kids and groceries at hand, they are not doing their job of making you feel like a miserable low life piece of shit for being there and it doesn’t matter that your personal property is getting stolen and broken into right in front of their power playing, high on their horse faces. Not even worthy of the one star I had to give to leave this comment. You have been warned. DON’T PUT YOURSELF THROUGH WHAT I DID, even if for a short amount of time. If convenient go to the W. Trop location instead. Much nicer, cleaner, better environment, & friendlier & even though they don’t have bbq’s which was my only gripe, you will find its much more worth buying one or making one as I did than going somewhere where it costs you a lot more in the long run.

I have no complaints. Clean room, nobody bothers me… Quiet. Everything works and can’t beat the ease of no lease or credit checks. Two weeks and counting now and surprisingly happy thus far!

I’ve been here for six months and management as well as residents come and go. Due to the fact that they do no background checks, we get people from everywhere… Good, bad and crazy. We had a couple with 4 kids live below us and they were very nice but extremely dirty. We kept getting bugs and have had management spray. When they left the bugs ventured upstairs when they cleaned. We once again have new management and the new girl, Sally refused to spray for us. As a matter of a fact after my sin talked to her and she said she would she told me she wouldn’t and then had to ask me where I live. Don’t you think she should know that if she had already talked to him about it. She did not smile, offer assistance or care! I’m reporting her lack of care to Bigelow. We are, as always paid up and noone cares as long as they have the $$. Health Dept to get a call to! Sally is poor representation for Budget Suites and what a shame to bring in someone like this!

If I could give it no stars I would. When we came for a week there was NO internet-​they said would be on Tuesday… Thursday evening still NO INTERNET and they removed their inner office computers that people could use as well. HORRID mattress to sleep on. The place was clean… and then in the evening THE BUGS COME OUT. Then get a notice on the door I have to be OUT of my room from 9 – 4 so that they can spray for bugs!!! And I am paying almost 300 a week for this place!!! You are charged for EVERYTHING here. You must provide your own linens towels etc… you are charged extra to have a tv & microwave. Police already been in the place twice… Ya…I am just disgusted with the whole experience. OH and I am trying to get into a place and asked if they could print or fax something… NOPE they don’t DO that for anyone. NEVER EVER STAY HERE!!! oh !! and the grand kicker… THEY WANT TO CHARGE US FOR WIFI THEY HAVENT HAD UP ALL WEEK…5 BUCKS A WEEK PER COMPUTER!!! WHO THE HELL DOES THAT!!! DON’T STAY HERE JUST DONT DO IT!

I cant rate this a star made entirely of shit and vomit. Cathy, the operator actually gets paid to be a complete cunt. Actually everyone gets paid to be a complete cunt. Ive spoken with litteraly only one pleasant employee at this shithole.
I called because I do not know my fathers extension because it is an emergency, and she said she will no longer transfer calls for me. She says they are not a hotel, wtf.
I really have a strong erge to harrass the living shit out of her

To offset the negative reviews I see posted before mine, I’m going to give you my viewpoint after living here after a little over a month.
How did I get here? A friend I thought I was going to be renting a house with backed out of her verbal agreement with me. I had already put my things in storage, moved out of my dangerous and annoying apartment complex, and was waiting for her to finish her lease. Now, I will be here until I decide my next steps.
Pros: Good front desk crew. Daryl promised me a decent building with an upper floor room. I have a third floor, end unit, which overlooks one of their swimming pools. Laundry room is steps away.
Security guards roam day and night. Unlike my apartment complex, where they were M.I.A. most of the time.
They are right across the street from Fiesta and Texas Station Casinos, if that’s your thing.
For me, it’s been great to be so close to work, which is minutes away at UMC.
No credit check, and no lease to fulfill. So when I decide to leave, I can leave.
Cons: Absolutely the worst mattress I have ever tried to sleep on. Because I have back issues, I went to Target and invested $ 15 in a foam mattress topper. That has helped.
It is not the cheapest place to stay, and they charge extra for everything: Wi-​Fi, microwave oven, or if you prefer a flat-​screen TV to the basic tube TV that is provided.
SOME, not ALL of the residents there are sketchy. I keep to myself, and don’t look for trouble. Transient population, but that is to be expected from a place that rents week-​to-​week. A lot of the residents on the first floor of my building are elderly and have decorated their living spaces to the point that you know they’ve been living there for a minute.
Now that I’ve been there over a month, they’ve stopped charging me tax on my room. That helps a bit.

I wish I had read the reviews before giving these crooks a dime. Murders, drug dealers, robberies, vandalizing are all regular activities. But the worse part is, if you frown wrong, walk wrong, sneeze wrong, that woman who is the manager (easy to recognize she looks like she smokes a carton of cigarettes a day for any years), will throw you out, give you 30 minutes to pack your stuff and her rent-​a-​cops will lock you out. And don’t expect to get any of your money back. I think that’s her cigarette fund. I’m a nurse here in Las Vegas our paths just may cross again, but I can guarantee you she will the same service that she showed me.

This was the worst experience I have ever had not only with a place to stay, but the customer service as a guest here.
Do. Not. Come. Here. For. Any. Reason. Under. The. Sun.
Why?
Because my boyfriend and I were UNLAWFULLY kicked out and they voided their OWN contract and fine-​print that they made us sign/​initial!
My boyfriend basically told me Monday morning (7÷22÷13) he was going to go to the front office to renew his wifi. When he got there, he spoke to the two same teenage girls that helped us get set-​up in the place the previous week. Come to find out, because of the billing and credit card situation being odd, because of our property manager paying for everything, he wasn’t able to renew the wifi for another week at $ 5 because they were going to have to have the property manager call the front desk to allow them to charge the same credit card. It was a pain because it is really hard to get a hold of anyone with property management and come to find out, we were staying there for two weeks and they only paid for one! My boyfriend in pure frustration after hearing this, grabs his phone in anticipation of calling our property manager and mutters to himself «son of a bitch.» That was a statement made TO HIMSELF. One of the young girls jumped on that, stating, «Excuse me?» My boyfriend immediately came back with, «.What?» because he didn’t know what she was talking about.
Rather than being a stand-​up, normal person, she immediately took offense and asked him rudely, «Did you just call me a stupid bitch?» From what my boyfriend told me, he immediately said no, stating he was frustrated at the fact that he had to «call these people again» and apologized for making it seem like he was directly insulting her. Rather than taking the apology, she calls her manager over, acting angry stating my boyfriend called her a stupid bitch.
This is where it all gets very messed up.
This manager decides to go off on my boyfriend totally out of the blue, and I quote from him, «She walks over and starts asking me ‘Who do you think you are fucking insulting my employee’», he tells me that again he repeats himself stating it wasn’t meant to be an insult and he was cussing to himself. He tried telling her he wasn’t threatening her employee and he apologized for the language and she stated «to not use that god damn language in her office». He told her that we hadn’t been paying for our room for the past week BECAUSE of the management company, to this she responds, «You don’t have to worry about the rent, you need to pack up your shit and go.» When he protested, considering that was like an 18-​wheeler randomly hitting someone, she pulled out her cellphone and threatened my boyfriend saying she was going to call Metro (the police) on him if he didn’t leave immediately. He comes back to our room stating the situation. I, immediately, know it is a miscommunication because I KNOW for a fact my boyfriend does NOT treat anyone so disrespectfully. When I go to speak to this manager face to face, I am treated like shit on her shoe with her telling me I have thirty minutes to pack my «shit» and get out. So, we do. Mind you, my property manager also tried to speak to her via the phone, to no avail! Apparently she’s highly offended by cursing in her office — enough to evict someone in half an hour!
We were inside our room with our stuff finally packed to go (waiting for a taxi) when a person with courtesy patrol knocks on the door and tells us that we have to vacate the room because he’s locking it up. That to me seemed normal, regardless of the terrible circumstances. To make it WORSE, after he leaves and we’re sitting on the steps with three overly stuffed garbage bags of groceries and stuffed to the brim suitcases, he comes back stating — and I QUOTE — «You must have pissed someone off, because ‘they’ want you off of the property.» My boyfriend and I were SPEECHLESS! We were THROWN TO THE CURB!
We found out later the manager’s name is Dana and that this is NOT the first time she has treated people this way. In a few examples (per tripadvisor), people were given a written eviction notice for no reason at all. One person stating, « – New Manager Dana Alexander comes in and makes her own rules. Totally not in the rules and regulations. I thought maybe the corporation might wanna know how bad shes treating the costumers there so I wrote a letter. 3 days after, she brings a 7 day eviction letter.» After all of this, we called her district and regional managers and NO ONE even cares! Their excuse was that «they operate as a hotel for the first 30 days» so that, by NV standards, excuses them and makes what she did legal.
If Dana and those girls read this one day, you are all low down and DO NOT deserve your job! Anyone and everyone headed to this place, RUN FOR THE HILLS! We did NOT deserve to be treated like animals and we did not deserve to be at the mercy of a person that is such a control freak that abuses her power.

I just had a terrible experience at this place. I was making a food delivery to room 10XX, but nobody answered the door. The customer had used the hotel phone to make the order, so I didn’t have his cell number either. I went to the lobby, told a young blonde employee at the front desk my situation, and mentioned that the customer had stayed in room 10YY last week, and had just moved to 10XX. She refused to check if anyone is staying in that room at all, and refused to use the info to find if 10XX was the right room. She said she couldn’t give out any information unless I gave her the first and the last name of the customer. I understand there are rules and protocals to follow. But what if the customer was having a seizure or a heart attack? All she had to do was type in a few words in the computer, find out if somebody had recently moved from room 10YY, find the right room number, call the room from the front desk to see if the guy was expecting some food delivery. All these steps won’t involve giving out any info to me. Oh, I forgot, it also requires a person’s willingness to help, and some common sense.

Lived here 1 – 2 months while searching for a permanent place to live. Outrageously overpriced and dangerous. My car was vandalized while living here. I saw many people arrested here after moving in because I guess they were fugitives. It’s directly across from Texas Station and Santa Fe Rancho.
Back then I didn’t know this was a less than exemplary part of town and I wish I had been warned against staying here. Employees were rude. They refused to return my key deposits ($ 40) AND my taxes!
Police are here day and night. If you have the alternative to stay elsewhere, please do it for safety’s sake. Not safe for kids and families and I’ve heard that goes for all the Budget Suites locations. Some of them have big banners saying «Our background checks make it a safer place to live.» Yeah, whatever.

The worst experience in my life!!! I was kicked out for no reason at all. Basically, I was told I have an hour to pack! I do not want to tell the details yet as I am taking them to court. They do this a lot to their customers so I do not want them to remember me and try to make up a bullsh. story in court. Do some research you will see that N. Rancho Drive Budget Suites is hell on earth!!. Imagine this scenerio, basically, a lot of the staff mostly management work and live there. So they have this attitude like this is my house and if you dont like it or if I have a problem with you ill kick your ass out in a second.!! No customer service at all, its like a 3^rd world country in there! The rooms are dirty, smelly with old furnature that is not serviceable. The springs on the beds bend on the sides so youll fall off if you roll over in your sleep. But dare make a call to the management for a small issue, they take it as a direct insult and literally hang up on you. I cant believe this kind of business is still running. Cant wait to see them in small claims court!!!