Tropical Smoothie Cafe

Currently sitting in this place, cashier seemed to be in a bad mood the minute I walked in, got upset when I wasn’t ready to order, once I did place order she murmured f*** under her voice… If I could give no stars I would. I’m keen on excellent customer service… She also seemed upset I didn’t tip. But uh yeah that was NOT going to happen. Didn’t even want to eat after that type of service. I’m not usually one to bash on Unilocal,but if you don’t like your job or shift, then find somewhere wake to work. And as a side note I frequent different tropical smoothies, won’t be anymore though

My review is to the owner — I waited in line for 30 mins because you had only one person doing all the work on 12/​17/​2015! That is no way to run a business! Will never come here again and don’t recommend anyone else here either!

their vegetarian meat makes this place so good! It fails though that there is always only one employee working, makes absolutely no sense. And a couple times they were out of the veggie meat and they had me wait 10– 15 min before telling me and another time, a kid gave me actual chicken. Now I just make sure to ask right away that they have it — wish they would pull it together bc their wraps and flatbreads are amazing and 24 – 7!

Why is there only one employee working at this place EVERY TIME I have come here. Smoothies are great and so is the food, but you really need to hire staff. Not worth waiting in line for 30 minutes and another 20 to get your order. What a joke!!!

The smoothies are always very delicious here! Very good customer service, especially from Brandon!

I usually come here every Saturday in the early, early morning with s group of friends to grab breakfast before we go out and hike. The food selection here, or I guess at any Tropical Smoothie is sort of guilt-​free, tastey, &, conveniently for us, along the way to our hiking spots!
Because we’re here pretty often, I see the same faces working and I know it’s early, I KNOW, but we, the customers, are always the ones greeting them good morning. Hm.
That’s not too big of a deal though, what bugs me is that the last two times I ate here my spinach and feta wrap was cold in the middle (first one) and the second time it was still cold at the bottom. We were already headed toward the hike while eating in the car so I couldn’t turn around and ask them to make me a new one or finish heating it so it bugged me enough to not want to come here anymore. Not just because MY food was cold, but another friend of mine ordered a spinach and feta wrap as well and HIS was still cold.
But here I am, ready for another hike and this restaurant is conveniently located near us & since it’s open so early, we stopped by anyway. Although I’m not giving their spinach and feta wrap another shot, I decided to go for a peanut butter crunch flatbread. I didn’t really like this one either, it had peanut butter that was an inch thick, like they took a spoon and slapped it all on there. I didn’t finish it and threw it away.
I gave this place so many chances. I think this will be the last time I order from this Tropical Smoothie.

Whoever the two little teenage girls were that worked there tonight (9:20 pm) need to take a customer service class. Rude, snobby, no manners & dis-​respectful. When someone says thank you, don’t you say you’re welcome?! I don’t know what kind of training you do before you get hired but clearly they didn’t get any.

I keep coming back because the food and smoothies are so good!!!
This location is always tricky with parking because there’s so many store fronts facing all of 15 parking spots. But once you’re inside, like always, plan on waiting because the menu items are made-​to-​order.
No drive thru here. No more punch cards. But LOTS of covered outdoor seating which is always nice!

Mm mm mm mm good!!! So delicious and staff here is pretty quick on making the smoothies but a little slow on food but hey it comes out hot and tasty! love the new deal that they are having on the $ 0.99 smoothies if you do the survey! Which a purchase of a wrap or sandwich! Great location love it here the acai berry boost is my favorite

Worst customer service ever. I got here when no one was in line and it still took them 20 Minutes to get ONE sandwich done. Are you kidding me?! And they kept giving me the wrong side order. Plus with major attitude on the side with this cashier rolling her eyes at me. Maybe if you got my order right and not over half my break time, I wouldn’t have such a problem. Ran by bratty high school children who need a major attitude adjustment. I’ve gone to bigger places with longer lines without having to wait this long.

With a couple dozen locations scattered around the Las Vegas valley, the Tropical Smoothie Café probably has a store near you and it’s a good place to stop if you’re in the mood for refreshment. You’ll find the standard assortment of fruit-​based smoothies on the menu as well as «superfood» smoothies (fruits high in antioxidants, and greens), «supercharged» smoothies (featuring added proteins), and «indulgent» smoothies with options to include chocolate, peanut butter, coconut and coffee. After trying the Sunny Day, Kiwi Quencher and Mocha Madness, it seems they’re all consistently good.
The menu also includes light foods: wraps, sliders, sandwiches and salads just to name a few items, and they’re open all day. There are menu items for every meal and even a kids menu!
The restaurants I’ve been in have all been clean, the service was friendly, and my order was prepared quickly. Consider giving their light food items a try, but be sure to go for what the chain is named after: smoothies. Delicious on a hot day or after a workout!

Bought a 6 dollar smoothie and payed with a 20, but then the cashier walked away without giving me my change and when I brought it up she laughed and said sorry was trying to keep a tip, not to mention the bad smell that’s roaming the room… Makes you not want to drink your smoothie

Walked in at 5:00 am after a late night and wanted to check this place out.
Wish I could give a review based on service or food/​drinks, but I can’t because we got neither.
I work at Starbucks so I totally understand the need to prep for the day, but the lack of service is unacceptable. The person working in the back glanced out at us multiple times and did nothing. No acknowledgement, no «I’ll be right there». NOTHING. Just hid back there as if we weren’t standing right in front of the register.
Why are you keeping employees on payroll if they hate their lives, and why waste money on keeping the store open for 24 hours if you turn away customers anyway?! I just don’t get it.
If I could give zero stars I would. I think the workers here should go have some coffee, because they need to wake the fuck up.

I cannot believe how terrible their customer service is. Extremely unfriendly and unmotivated employees.

I struggled with the three stars since the food and the smoothie I ordered along with my service was actually quite good but the service was a bit hit or miss for everyone else there. Actually, the lady who took my order was great and deserves 4 stars. She answered all my questions about the smoothie and got it out to me as quick as she could. The food was a little slow for a counter service place but it was good and still warm when I got it home and it looked like there was only one guy back there.
Unfortunately the other lady there was super slow and didn’t start the smoothies of the people who ordered ahead of me when they ordered so they actually got theirs after mine and after their food. The server who helped me had to get the smoothies started when the people asked about them while the other one just stood there. I don’t know if she had any problems or was just incompetent but she was more of a hindrance behind the counter then a help.
I probably will stop by there again for a smoothie but it will be when I am not in hurry to get anywhere else just to be on the safe side.

This place was a little slow today, I still believe it was a nice staff and respectful, the prices are a little high for me but the smoothies I tried were all delicious. I will go back but not a every week type of place.

I just moved in the neighborhood and gave this location 3 tries and every single time they have failed. Today was the clenched and made my decision to review and never to go back there.
Every time I go in they take FOREVER to take my order even though there’s only one person in front of me. My second time going there, as I was ordering, the kid who took my order looked at me but talked to the girls behind the way making food for someone. I said «Excuse me?» He said «I’m talking to them. What did you want?» I was just stunned at how he talked to me after I already told him my order. It was just weird and uncomfortable.
This final time, the kid who took my order couldn’t figure out how to run the computer so he asked the girl in the back making someone’s food come help him. She took forever and finally got my order in the register or whatever. The kid who was making the people’s smoothies that came in before me took the guy behind me order and used hands on register and didn’t wash his hands before making more smoothies. Mainly; mine! I got the health nut and he used his bare hands on the almonds and then looked at me to see if I was looking. He kept on making the smoothie. It’s always filthy in there and every single time they take forever making smoothies. The ingredients don’t taste fresh so… best of luck to this location. I’ll find something else with better ratings farther away. You’re disgusting

Dude c’mon. First of all the only reason I’m giving them 3 stars is because the guy working w her was running circles around this girl. She first of all didnt smile hunched over looking miserable. She made our smoothies which when the other guy took two orders made 2 smoothies and sandwiches, she still didn’t have our smoothies. When she finally finished they were soaking wet and the other guy had to hand them to us. Unmarked and could the tell he hates working with her cos it was seriously gllooommmyyy in there. So karalynn or whatever I think you need a change of occupation.

Probably one of the most unprofessional group of employees I’ve ever seen. After placing my order for a sandwich and smoothie, 2 guys and a practically half naked girl walk in and start talking to the guy making smoothies. While laughing and joking he tells the guys he had to clean up the mess they left from the night before (obviously they are employees as well). Then one of the guys starts flirting with a girl working the register and she very loudly tells him to shut the f $#! Up. During all this 2 people get their smoothies before me, who ordered after me and my food was up before my smoothie. Let’s just say I’m over this place…

Great variety of smoothies with coffee, chocolate and peanut butter options too. They usually have some new limited flavor, which i’m lucky to get a special deal ($ 2) for often. Just join their loyalty club to enjoy a periodic $ 2 smoothie or $ 2.99 new food item deal. The store is near a Starbucks, so expect parking to be sparse. There can be a wait, but I’ve always enjoyed my smoothies here!