US Post Office

The US postal service has the worst customer service of any kind. The automated system is designed to not help you. You can never, ever get anyone on the phone to speak to. You end up on an endless loop. When you go to any post office these government employees act and look miserable. They can careless about being friendly or provide any care what so ever. This goes for any postal office you go to. They all suck !

They keep the phone off the hook all the time. The line is ALWAYS busy.

Like others said, it is in an awful location. It’s on a one way street and trying to get back onto Swenson is horrifying. Today I actually parked in the shopping center over, which is gated all the way around, and walked around just to get to the post office and avoid trying to merge back onto Swenson.
There was only 1 other person in line when I went in, and the clerk seemed nice. Once it was my turn, I gave him my missed delivery slips and he took his sweet sweet time getting my packages. I see him carrying them for a good few minutes while talking to his coworker about something, and when he comes back he says «she was helped me find them.» Right. «They’ve been here since February,» he says. I reply back with «that’s because I asked for them to be redelivered and they never did it. «That’s not my department I don’t deal with that» is what he says. The boxes even had the redelivery date on them! Super unprofessional people.
I imagine most of us have jobs that restrain us from coming to the post office when we need to. But even just TRYING to get here is a hassle. I asked for redelivery to avoid this place, and they did not provide me with the service they advertise.

Weird location, avoid the area if you can; it’s the place where the airport and university traffic meet.
One person working the counter.
Standing in line. Been here for 20 minutes. The line hasn’t had less than 6 people in it since. People are even leaving the line, angrily shaking their heads, mumbling obscenities.
The guy behind me is explaining to his wife that it isn’t busy they are just really slow. Funny thing is he’s saying he got here at the right time because there were only 6 people in line when we got here versus the 10 – 15 that are in line now.
Yeah, great timing.
Tina was a little slow with the line, but she did take the time to assist me once I made it to the counter. Tina earned you an extra star!
I’m out now, it took a cool 35 minutes to get one book of stamps.
Did I mention you could order online? Did I mention that printing labels at home for priority shipping is cheaper than coming to the office?

We are a business that is handled by this post office. We had the same mail carrier for years who we loved but due to an accident he is no longer carrying mail. Since then, we have different carriers all of the time. They constantly deliver other companies and individuals mail to office on a daily basis. The mail man got upset that I write on the envelope stating delivered to wrong address. On more than one occasion, they drop our mail off at the front desk and won’t wait for the receptionist to hand them the outgoing mail. I have called and left messages on different occasions and not once has anyone called me back.

Walked into this place to hear yelling between a customer at the counter and one of the employees who was doing nothing other than making the situation worse and antagonizing the customer. Every time I come here it’s a 25 minute trip. I’ve now been in a «different line» with no help for 20 minutes. The lady who is supposed to be helping me is now behind the counter helping a line of other people as they come in. I’m being told I will gotten to shortly. Well if this is not the most inefficient post office I have ever been to, then I would hate to see anything worse than this. To bad this is the post office that is assigned to my business address and I have to come to this horribly smelly and un friendly place. And another fight is happening in the lobby while I am standing here and again it’s an employee yelling at a customer. Wow

Great small post office. Never a long line and great people. Kinda hard to get here but love it.

Sent a package back home while on vacation and had issues with it being delivered on time. Spoke with a very rude gentleman named Paul. Would go to any other location again accept this one. With that attitude its obvious he should be unemployed. Didn’t get any information on my package, was told basically to get over it. Way to go Paul. I can see all the reviews are pretty good about this particular location, which goes to show it only takes one bad apple!

It is my first time leaving a 1 Star review ever. Unfortunately, this post office is such an unprofessional place, that I have no other choice. They lost 3 packages of mine in less than 1 year. The most expensive one was worth $ 400.
I wasted so much time trying to find my packages. Avoid this office if you can, especially if you have something expensive to send.

This post office is in the most awkward location EVER! It’s on Swenson, which is a 1 way road coming from the airport. If you are coming from the other direction, you would need to take Paradise Rd and then turn left at Swenson to head back towards Tropicana.
Swenson can be a VERY busy street and it is easy to get stuck while trying to exit the parking lot.
There is nothing particularly special about any of the clerks. From my experience, they all seem to just be «over it.» I guess dealing with people everyday can do that to you!
This isn’t the worst post office and is far from the best. Combine that with the entrance/​parking situation, I would suggest to avoid this location.

I have never to a better post office. This post office is easy to find and the people are nice. The lady who helped me was extremely helpful and patient.

This place would get a 5 star if it was easy to find the place. I have a hard time seeing this on the street of Swenson St. Also I wish they would be open on Saturday especially on the holidays