New Luxury Baths & Kitchens

Unlike a big box store, we received the custom knowledge and help of a professional. We had friends that used him to remodel their bathrooms in their home and Dave came highly recommended and we couldn’t be happier to recommend him to our friends and family. One item was back ordered from the manufacture but he stayed in constant communication with us as to when that fixture would be in. The customer service is 5 stars, the products are 5 stars, and the prices are extremely competitive. Thank you New Luxury Baths & Kitchen for an amazing experience!

This shop should be your first stop in the purchase of any bathroom remodel! We were so impressed with the presentation of products. We actually thought this was a new place, but were surprised to find out that NLB has been around for 7+ years. Dave keeps his showroom absolutely perfect! So much so, that we thought — just by looking around — that we’d be priced out of the fixtures we wanted — delighted to say that we stay within our budget — NLB has great prices! Even our Marble Fabricator commented on the quality of sinks that we’d purchased from NLB! If you want cut-​rate products — shop at the big-​box stores — if you want personal attention and keen attention to detail — shop at New Luxury Bath & Kitchen!

I am updating my prior review of 5 stars to give another 5 star review for a separate remodel job. Normally I’d let the other one stand but the service was so amazing that I wish I could give six stars.
Two years ago, I used Dave & NLB to remodel a bathroom. Then I moved across the country to Maryland and had to do some more remodeling in my new home. I thought I’d find a local shop and buy fixtures in Maryland. That didn’t work out since most of the shops in the area don’t have anything better than Home Depot on display. What they do have if it’s better than the Depot is hard to get and half of what they can show you is only in a catalog. You cannot sit in the bathtubs or see the whole of what you’re buying until you have already paid for it and shipped it! Madness. The product knowledge and sense of getting things done was also conspicuously absent. I was very disappointed. So I called New Luxury Baths, sent some photographs and asked if Dave would be interested in doing some cross-​country business.
Over the next couple of months, Dave went back and forth with me on email and on the phone with internet links to photos and product web sites. Before you know it, all my sink and shower plumbing had arrived, along with a towel warmer and other wall hardware (TP holder, robe hooks, etc). He had advice about which company was reliable, which company cost more and why, what I’d be getting with one product versus another, and style advice as well. Everything that arrived was to my liking, and to my plumber’s liking too. Dave was, as always, on budget and on time. He was also on-​point with the quality of the product. In internet ordering of such parts, there are a lot of low-​quality competitors. I am a savvy shopper but I wouldn’t have made nearly as good choices without his expertise.
Here’s the six-​star amazing service item, though. I had ordered a big, free standing tub filler from a shop in Canada months before, and before I realized I wouldn’t find a local shop I liked. The tub filler was ordered in April and back ordered until June. Finally, by early August it had not arrived and wasn’t due for another ten days. I could not wait anymore because the house was to be appraised and refinanced in less than a week’s time and I had an open ceiling and a bathtub sitting in my bedroom! The non-​existent tub filler had halted the entire job! Workmen were sitting around waiting or moving on to other jobs. I called Dave and told him I was in big trouble and that I needed a good quality tub filler on X budget +/​-​20%, and I needed it either the next day or the day after. Within 30 minutes, he sent me an email with a picture attached of a good looking tub filler that he could get quickly and that would work in my bathroom. He had one in stock, which is quite rare, and he sent it overnight. It arrived in less than 15 hours and was installed in time to save my refinancing. Dave is my plumbing hero. He can be yours too if you need one. I can’t recommend this business enough. It’s worth the drive to Livermore, and what’s more, it’s worth doing business from 3,000 miles away.

My husband and I looked everywhere for fixtures for our master bath remodel We finally found New Luxury. They had fixtures we had not seen anywhere else. Even better, the prices were more than competetive. Dave has been great – he’s knowledgable, helpful, and patient! We live over an hour away from Livermore, but it’s well worth the drive. I would not hesitate to refer friends, or go back again.

I am not sure what I would have done with Dave and New Luxury Baths, we are in the process of building a vacation home and being computer savvy I thought that I could just purchase everything on the internet, I have never been more wrong. Dave was great about working with us on picking all of the fixtures for four full baths, two half baths, laundry room and kitchen, this was not just limited to the parts that we saw but also getting the correct parts that go behind the walls. Once we picked everything, Dave was able to make us and our builder a book with all of the spec’s for what we purchased room by room which helped ensure that the correct fixtures when in the correct place. Once we were all done I figured I would check his prices figuring that we would have to pay a premium for his services and I was wrong, his prices were very competitive and I would highly recommend anyone who is looking for good service, selection and prices go and see them.

This is a great place. Dave the owner is very easy to work with, and he has a great selection of high quality unique fixtures and tubs/​sinks. Home Depot and Lowes offers inferior product now, at one time they offered decent fixtures. If you want something that is going to last a lifetime and look great at a fair price this is the place to go.

Great Customer Service! Very prompt and was even willing to match prices. Family owned — they take pride in what they do. I am very pleased with the level of service. As an Interior Designer, I was able to rest assured knowing that they were taking care of my orders. Thanks Dave!