McDermotts Service & Repair

Went to McDermott for the first time this week. Overall I was very happy with the service, all repairs were done as we talked about and at the price we agreed to. The shop seemed clean and organized and everyone was friendly. I will definitely be taking my car there again.

I have taken both of my Audi’s here for multiple repairs and they have always been honest and reasonable. They seem to care about my best interests and not theirs (un-​like most other mechanics I’ve been to). They also have a really cool saltwater aquarium in their waiting room. It’s the only place I go.

I’ve gone here twice now. Once for a seatbelt problem and just yesterday for a dashboard light replacement and tire and rim replacement.
Cons:
* Had to call them a couple times to figure out the status of my car and when it was ready. To be fair, they seemed like they may have had a lot of work that day, but I expect a auto repair shop to be more proactive in letting me know when my car is ready.
* They also didn’t give tell me how much the bill would end up being in advance which Meineke, by contrast, does before starting work.
Pros:
* Cheaper than taking it to Meineke which is where I usually go.
* Repairs done to my satisfaction.
* Friendly service. If you need a ride somewhere close, they’ll take you there for free. Feels more like a small, family business.
If you’re on the west side, I’d definitely recommend them and plan to go there again.

I love McDermotts. I go to them for everything, and every time I’ve had them fix something, it stays fixed. I have a junky old car (13+ years), and they’ve kept it on the road for the last 2.5 years.