I’ll update this tomorrow. I’m not happy tonight. Upon arrival: Good luck finding your unit if you arrive after dusk. Signs are tiny and not lit. 1. Unit’s door is not illuminated so you have to tap in the code to the light of your cell phone. Bad start 2. No instructions for WiFi. Not even under the WiFi repeater. Inexcusable, I had specifically requested working WiFi. This is getting worse. 3. TV system has totally inoperative remotes. The main control has no battery door and is missing a battery. Stealing one from another remote did not cure it. Housekeeping must be incompetent. Upstairs TV remote has no batteries and it only gets Channel 3 with no way to control the cable box. Not acceptable. What’s good? It is warm, water flows, electricity works. Let’s see what happens tomorrow !
DAWN K.
Place rating: 4 Riverside, CA
Jessica & Matt are sweethearts — always so welcoming and knowledgeable about what is going on around town. The condo’s are nice and always have what we needed — we have gone to the same one 3 years in row during the summer — lucky we can get it. This complex always sells out when we are there — so they must be doing something right. And it is just what we need when we are there.
AMANDA H.
Place rating: 3 San Diego, CA
Stayed in 19, just 2 of us. The double futon was so uncomfortable, the twin size trundle was comfy but not easy for 2 to cuddle and sleep on. Lighting was dim. No dishwasher, otherwise it was ok but fair value.
Ranveer J.
Place rating: 2 San Diego, CA
A group of 9 friends recently visited Yosemite. Instead of staying in a few hotel rooms, we thought of renting a condo so that all of us can stay together. Thats was when we booked this place. It was at a serene location and had two bedrooms and had fully furnished kitchen. We liked it a lot. The only complain I have is that there is no office of the booking agency on location. the manager at the location is only concerned about the safety and cleanliness of the campus. If you have some issues with the room, you need to call the booking office with which you booked the hotel. Although it was a great place but this would make me think twice before staying at this place again: We were there for three days and when on second day, we called them to replace the towels, the lady rudely said we dont do that for free and if you want them changed, you have to pay USD45 for it. This was a first for me where a hotel is asking for extra money for changing towels in rooms !!! Moreover, they didnt tell that in the original e-mail.
Nancy R.
Place rating: 4 Laguna Niguel, CA
Stayed at Hidden Valley # 1, 1 bedroom unit. The unit had everything we wanted, the kitchen was very functional with newer appliances. The bed in the bedroom was a king size bed, and very comfortable. The bed is deceptive, it has a tempurpedic type mattress, so when the room is cold, it feels very hard. The owner has instructions on how to make it work for comfort, followed his instructions, and viola, great sleeping.(It has a heated mattress pad, you just turn it on ahead of time, and when you turn in for the night, it is very comfortable. The big plus for our stay at this unit was the ski locker provided for our use at Canyon Lodge.
Michi P.
Place rating: 4 Los Angeles, CA
This is the 2nd time we’ve stayed at Hidden Valley Condos and again we were very happy. Stayed in #19 this time. Studio = 1 futon and 1 trundle bed. Beds for 4. Bathroom = 1 bathroom, towels provided for 4, soap and shampoo. Hot water! Kitchen = utencils, pots, pans, plates, fridge, stove, oven, dishwashing soap, sponges and *PAPERTOWELS. A lot of cabins do not provide paper towels so this was a plus. The only thing missing is a dishwasher, but thats not a big deal. Heaters = 2 wall heaters to keep you cozy Fireplace = firewood on the patio. Small old school tv with VHS and DVD player and a couple of movies already there waiting for you. But its a small place so you’re all good. It is on the 1st floor but there are still stairs to climb and parking is right outside. There is a jacuzzi, and steam room. And about a 5 mins walk to the Village Gondola. *Another plus! We were given a late check-out at 12pm because no one had booked the condo after us. We are so used to having to check out at 10am that this was a nice surprise. Thank you! *There is supposed to be internet. I don’t think it is wifi. We didn’t need it or test it out. It’s a clean and cute little place. Not upgraded but did the trick for a 2 night stay.
E G.
Place rating: 1 Alexandria, VA
Stayed for 4 nights. (1)Internet did not work, in fact if you read the guest book nearly every guest complained about it. We were unable to finish work because of this, and the website at the time guaranteed internet. After contacting owner and was told they«would speak to the manager about it and try to get a discount for us». (2) We had received 8−10in of snow overnight the night before we were leaving. Check out time is 1000, email stated that there would be a fee of 100 $/hr for lake checkout. Grounds crew did not START clearing snow from sidewalks and(very steep) driveway until 0940. We had to risk falling and breaking our necks just to get the car loaded. I contacted the owner once again, letting her know about that situation around ten of 1000, she replied at 1030 stating that we could check out late. We were already out. Safely thank god. (3) Followed up with email regarding internet to see if a discount would be granted and she then informed me that«because there was dog hairs found on the linens and dog food on the ground, which is a 75 $ excessive cleaning fee, we will call it even». First of all-our dog was on the bed once, and we are not slobs, so there may have been a few pieces of food around where his bowl was, but I can guarantee there was not an excessive amount of hair or food to clean up. Furthermore isn’t sweeping and laundry routine cleaning?(which I am paying for anyways??) Avoid this place is my advise. Website has since changed to «unreliable internet»
Ben N.
Place rating: 4 Pasadena, CA
We stayed in condo 29, a studio with a queen bed. Very clean, full kitchen, sofa sleeper, LCD tv, fireplace, and community jacuzzi. Close wall to the Village gondola and shops(which is the place to be).