Elaine K Jones MD

I have been a patient of Dr Jones for over 10 years and have been satisfied until now. I was experiencing horrible back pain, called for an emergency visit and was told no doctor, whether it was Jones or another, would be able to see me for over a week. Very disappointed that as a good long term patient I am treated that way. I called 3 days in a row and had basically the same answer every day.
I will be looking for a new doctor. I was told to go to urgent care or the hospital.

Dr Elaine Jones has been my primary care physician since 2004. I have always had a pleasant experience, although it does take time to get in for a routine appointment. I was surprised about the negative comments… Dr. Jones conducts a good interview, makes referrals based on areas of specialty, and has a good professional bedside manner. In the medical system today it is not the fault of our physicians if they only have limited time to spend with each person… times are tough with shortages in medical professionals, especially in SoCal. When immediate concerns arise she has a team of fabulous nurses and staff that will reach her the same day and call you back,. I have been satisfied with the service I have received from Dr Jones and her care team.

I think she is experienced, cares, good hearted and well intentioned but talks too fast and does not take a breath! I feel rushed and not listened to.

I rarely go to a doctor. When I need to its hard to get an appt so I just use the urgent care after hours downstairs. Dr Jones is ok she seems nice enough but I really just continue to go here because its close.

Doctor is good, nurses are great, but ABSOLUTELY absurd and unacceptable wait time! Extremely frustrating to have to wait 45 minutes to an hour for each visit! They schedule way too many people for the amount of time needed. Both my recent visits were for simple shots (last Fall for the flu and this month for travel vaccines) — each time it took an hour and a half. Next time I will get flu shot at Costco or drug store and avoid the major hassle.

First of all because of a mistake made by Dr. Jones, my dad was given the wrong referral. He is 89 years old and due to a fall has been in a tremendous amount of pain. I’ve been trying to get the proper emergency referral. My dad can’t sleep and the constant pain is taking a toll on his well-​being. This Dr. nor her employees seem to care. I hadn’t heard whether or not the emergency referral went through or not, and when checking up on how it was proceeding the receptionist very rudely assured me that the staff was doing their best. When someone is suffering to the extent that my dad is, they’re not doing their best.
My dad stubbornly insists on being a patient of Dr. Jones — even though I’ve tried to convince him otherwise, I have to respect his wishes. I obviously would find another Dr in a heartbeat if I could get him to do so.
Just for background, about 8 years ago, my mom complained of not feeling well and felt a growth in her abdominal area. Dr. Jones’ diagnoses was that she had the flu and was overweight, she did no tests to confirm her diagnosis. Despite feeling very ill my mom was still working at the time. She had asked Dr. Jones to write a note to her employer so that she could take some time off from work. Dr. Jones refused. It turns out that my mom in fact had advanced cancer — she was gone within less than 2 months.
I can’t make my dad see another Dr., but if you have the choice, please see someone else or if you’re in charge of your parents care, please choose another Dr. It’s so difficult to sit back and watch your parents or any loved one suffer like this.

I’ll be changing doctors this year because I don’t have confidence in the doctors at this office. When my blood pressure registered as borderline high, Dr. Jones immediately wrote me a prescription. I couldn’t believe that she didn’t bother to ask me about my lifestyle or family history, or offer non-​prescription ideas to lower it with a follow-​up appointment to see if they worked. No, just BAM – here’s your prescription! At the same appt., I had to remind her to give me a colonoscopy referral. Isn’t that now a milestone part of a physical at age 50? The next time I needed a doctor I saw Dr. Swift, who practices from the same office. He was the opposite– I’d had a headache for 11 days straight and he told me I could take an unbelievable number of Advil each day and that he thought it would go away! The reason I’ve stayed with this office for years is that at least Dr. Jones readily gives referrals to specialists. Both are nice people, but I want more than «nice» in a doctor.

Dr. Elaine Jones is my Doctor. She is terrific and thorough and so is all the friendly staff. Lovely office space too. I am part of the Torrance Hospital IPA and even though I have to drive from the Valley to Manhattan Beach, it is worth it to me. And I get to see the ocean — bonus!

I have been a patient of Dr. Jones for over 15 years and trust her completely. If she cannot diagnose your ailment, she immediately refers you to a specialist. Yes, she’s rushed, but listens to you, is current on your past health history (her ever-​present computer), asks questions regarding that history, etc. I highly recommend Dr. Jones as a primary care physician.

I am so surprised of the negative reviews. I have been going here for about 15 years and only have the highest marks for everyone who works here. I see Dr. Jones and she has always been very pleasant and professional. Is she absolutely a perfect human being? No, who is? but she is a very caring and excellent doctor. She has always answered all my questions and offer suggestions on my health. She is fast but all doctors are fast but she is patience and will stay with you as long as you have questions. I have also seen Dr Swift and he is also excellent. He is not a pill pusher and will offer you alternative methods. The office staff is always polite and I have never had a problem with getting an appointment. They have gotten rid of all Nurse Practitioners and now have 4 doctors in the office.

She is facing a lawsuit, as described by her ex-​patient: «Jones stood firm, claiming that the medical profession „goes back and forth“ on whether homosexuality is a disease…»

Dr. Jones has an outwardly nice personality, but is not a good doctor. Gives improper care that in some cases, such as mine, causes serious complications. She’s unable to do small, simple procedures that most doctors are able to do. She has a very «old-​school» approach that means she will suggest you use a neti pot and vaporizer, even if you’ve had a sinus infection for a month and now have a fever. I’m all for trying natural remedies first, but if they don’t work, conventional medicine is at times needed. Why are there so many bad doctors out there? There are probably many reasons, but at least Unilocal helps you notify others to steer clear.
p. s. Her associate Dr. Swift is just as bad. Been to both, and sadly they’re both pretty awful. I’ve had a better experience at the CVS Minute Clinic in Manhattan Beach.

This Doctor is a straight shooter. 9 years ago she told me if I didn’t get my health in order I may have an early death. She wrote down all the things working against me. I was terrified. I lost 65 pounds and improved my HDL by 16 points. My cholesterol is perfect with no meds. MY BP is in a healthy range. Dr Jones popped my idealistic bubble. I workout 4 days per week. I eat less processed foods and a lot more fruits and vegetables. I needed firm words to get healthy. It worked.

I go to this practice, but I don’t love it and I don’t recommend it. Various reasons, like others have mentioned, they’re always rushing, except when you need them to hurry. The most annoying thing is how slow they are to get back to pharmacies about routine prescriptions. You’ll go to pick up a new packet of a daily med; it won’t be there; it won’t be there the next day either. Only then will you hear that they want you to come in for a check up. After you’ve wasted time and missed doses. This happens to me at least once a year, only from them. Jerking around with patient’s meds instead of calling them isn’t the mark of a practice that actually cares about health, is it?
Update: today is typical. Nurse handed me a paper gown 33 minutes ago. I’ve been waiting in the paper gown ever since. Scheduled routine appt, here on time, and still I sit alone in an exam room, half naked, for more than half an hour (and counting). Time management is a sore weakness in this practice.

Pros: She knows her stuff., the staff is friendly and professional, it’s close to home, and they take my HMO insurance.
Cons: There is always a long wait, and I don’t feel like she takes enough time to build a relationship with her patients. She is very friendly, don’t get me wrong. But I always feel like she is seeing me for the first time — it would be nice if she took a minute to get to know me and build a real doctor/​patient connection.

Dr. Jones is a good primary care physician — she is thorough and answers all your questions. She is very busy so try and make an appointment a couple days in advance if you have the luxury.
However, I had a terrible experience with Nurse Practitioner SHIREEN ALWANI. I recommend you avoid seeing her if possible — she was unbelievably rude and unprofessional — I’ll spare you the details. Unfortunately, I was forced to see her because the doctors were booked and I had to see someone.

I very much enjoy Dr. E. Jones & Dr. Robert Swift as well as their entire front and back office Team. Dr. Jones has been a life saver and is very thorough. I’m surprised of any low rating reviews and I am vouching differently. The office is clean, peaceful, professional and the employees are extremely pleasant and helpful. I am so grateful for them. I was very pleased to have all my nursing requirements done through their practice.

Second trip here but my first time meeting Dr. Jones. I needed a prescription and a couple vaccinations for my upcoming trip and everything happened so quickly. Just a warning Dr. Jones speaks pretty FAST so if you came to visit her try writing things down or record her while she’s speaking! She was able to answer all my questions but I felt like my head was spinning after!
Dr. Jones and the rest of her staff is very nice and I hope to build a long relationship with her. In dealing with her staff over the phone they were friendly and I was able to make an appointment within a couple days easy.
Her office is located in Manhattan Beach in the Torrance Family Practice building. There’s lots of parking and it’s free.

I would NOT recommend this doctor at all. My daughter and I had terrible experiences with her.

A coworker recently asked for doctor recommendations and I realized that other people might be interested as well…
I really love my current doctor! After my first two visits I was so-​so when I saw the RN and didn’t get to talk to the doctor, but in my visits since, it’s been great. Dr. Jones is always willing to take time to answer questions and all of her office staff are super sweet.
I highly recommend Dr. Jones!