Bumpus Harley-Davidson of Memphis

While everyone in the dealership is friendly the service department SUCKS!!! Had brake work done on my bike, which took a week longer than promised I might add, and they didn’t bleed the brakes properly, so big surprise when pulling out of the dealership I had no brakes! While they «fixed» it again and were very apologetic I thought that since I did purchase my bike there (which was a positive experience) I thought that one of the owners should call me and apologize for there shop failing to do the most basic of safety checks on a motorcycle. I was assured I would get a call which of course never happened.
Given this is a family owned business I would have expected more and do. I will never give them another penny!!!
A Memphis worst business, they do not care about you, only your money.

Horrible service. Long waits. This dealership is the worst I’ve ever encountered. I have been in dozens and had work done in a handful. What a waste of time.

Ron in sales is great works Saturdays and Sundays! Ron appreciate you meeting with me and spending time to show me the store! 3 Bumpus HD’s in Tennessee; great operators.
Duncan & Amanda
The Butler Group Atlanta, LLC