Residence Inn by Marriott

It was awesome experience. Extremely friendly staff, the breakfast was amazing. Room was clean and smells nice. We were staying in the middle of week and they were serving a wine, beer and some snacks in the evening for free. So we were able to sit by the pool drink some wine and had a great time. Place is so quite, and has a good location! Also we bought this deal on groupon and they gave us some gift ;) so thank you so much for great experience)

We purchased our stay in Mesa, AZ for the 4^th of July weekend as one of Hot Wire’s secret deals. We were pleasantly surprised to find that we were staying at a Residence Inn. Upon arriving at the hotel, the front desk manager, Shaun was incredibly friendly and welcoming. He quickly recommended a coffee shop in the area that was not a Starbucks (one star there in my book). Later that same evening we called to ask where the ice machine was located and were told that ice would be delivered to our room shortly. When it did arrive, it was accompanied by a bottle of wine and a card congratulating my husband and I on our anniversary. It was a very unexpected and nice gesture. My only complaint about the hotel is that the in room AC unit was a bit loud. Other than that, the our stay was pleasant.

In town for business. I love Marriott, but this was a bust. Why? The bed! It was horrible! My wife said it was like being on a tilt-​a-​whirl! I asked another guest…“How is your bed” he just shook his head. too many other choices to be tired all day!

Friendly staff, good breakfast for a short stay — they each get a star!
We were given the ground floor room at the very end of the hall. The hall smelled and the room was old and not a large suite that others mentioned. Maybe this was the smallest 1 bd they have. They were sold out, no option to get another room.
They charge $ 8.45 «bed tax» /​night and of course city tax and state tax, total $ 193/​night for a room not worth it. Rusty smudges in the shower that look like poop and sleeper sofa big enough for 2 kids max 12 years old with spring poking your back whole night.
Really, Marriott? I am your reward member but paid for my room with money, not points and expected way better. Cashing out big time on Spring Training… Will not be coming back here… shame

So far impressed! They have the right staff working at night, looks like he enjoys his job. More reviews each day passes.

friendliest front desk ive ever encountered. checking in on a late thanksgiving evening i was pleased to feel so welcomed after a long days travel. room 242 was quiet and with a view of the golf course. amazingly one can still hear the drone of freeway traffic in the middle of the night when all else is quiet, but im a light sleeper. the A/​C in this unit is ancient, it rumbled with a force when it kicked in, but it was quick to chill the room and didnt last long. the large windows, also, had a dual layer of screening. when pulled shut, it was black out! loved it! nice newer wide-​screen and comfy bed. great shower water pressure, and the hotel is immaculate.

We had a great experience here. The staff was super friendly and helpful and our room was clean and comfortable. I didn’t get to try their free breakfast but I’m sure it’s your typical continental breakfast. The room was very spacious and had all the amenities I needed. They had a fridge, microwave, stove, iron/​board, hair dryer and free wi-​fi. The staff even gives a welcome bag with a thank you letter hand written. The bag had goodies like candy and other snacks and a flavored water. Nice touch!
If you’re in the area and need a place to stay, book your accommodations here!

Stayed here a week while in Tempe on business and was very happy with the service and amenities here. The staff is EXCELLENT. They always greeted me with a smile and were so helpful providing me shuttle service back and forth from work and the airport. The breakfast is great — eggs, rotating meat options, warm oatmeal with fresh fruit, juice, etc. They also had food at night for a couple of days out of the week, which was a nice thing to offer. The building has a nice rooftop deck with a pool that unfortunately I didn’t pack for, but the sunsets and views up there were amazing even in the suffocating desert heat. It’s a great location with tons of restaurants nearby and my room had a nice kitchen set up (I didn’t use it but I’d imagine if I were staying longer I definitely would!). Overall this is a great value and i’ll definitely be staying here if I ever visit again!

The service and prices here were good. My room was nicer than most Residence Inns. I got a late check out which I needed as I was battling a flu and needed to rest through the morning before I got going. I told the maid on day one that the drain in my shower was slow and I was pleased to see they fixed that problem.

This is a real nice hotel… extended stay if you prefer. I’ve stayed here all week, uneventful… no problems.
The complex consists of 3 buildings… all require pass key to enter. I like that. The grounds are well maintained, fenced (tastefully done), and the pool/​spa area is real cool, plus there is a gas BBQ which many folks have been using this week!!! The pool is really nice, not overly large, but cool and clean. It is not over bearing with chemicals… thank goodness.
There is a fitness room and it is equipped with some good cardio equipment plus weights and a stationary bicycle. The room however is quite small and cramped… I felt in need of «more air».
While my suite had a full kitchen and dining room, I did go enjoy the complementary breakfast one morning. It was tasty and the selections were plenty.
My suite was very nice, warm and inviting, and very comfortable. My bed was perfect, as were all six pillows. A real good sleep here!!!
I have no real complaints, and will stay here on my next business trip to Phoenix. Why not 5 stars? I don’t really have any answer, except it must be «exceptional» and earned… they are almost there, just not yet.

Good size room for the price. Had a full fridge, which was great since we were there for the weekend and had kids to feed. Breakfast was good. Pool a little small as were the towels, but overall for the price good place to stay. Also is aminal friendly.

Hotel was clean but a little older décor. Staff was super friendly and accommodating.

Only stayed one night, got in late. Room felt very tired and ‘dirty’. A/​C was loud and difficult to be anything other really cold or too hot. Was welcomed by a dog outside the exit door in the morning that reminded me of the ‘Yo Quiero Taco Bell’ dog. Seemed fitting. Staff this morning was friendly and engaging.

I stayed here for three nights for a business trip. The room itself was decent enough, a nice size with the feel of something that had recently been remodeled. However, the bed was positioned in such a way that a security light outside shone directly into my eyes as I tried to sleep– nothing that a few towels couldn’t fix.
The carpets were being cleaned during my stay, and this is the one thing that specifically knocked off a star in rating. They were cleaning in rooms that were being occupied by guests, and there’s nothing like walking around on damp carpet the first thing in the morning. Also, they were cleaning hallways and stairwells without proper ventilation, so it felt as if you were walking through a chemically-​enhanced steam room. The free breakfast was perfunctory and nothing special– everything came from either a box or the microwave.

Suites are very large. However, you can hear everything going on outside and thru the bearing walls in each bedroom. I had to turn the fan on and insert earplugs to attempt and drown it out. Aaargh.

Beginning fourth week in this fine hotel. We have been quite comfortable here. The staff is extremely responsive to our needs and requests. Walls are a bit thin, and we did hear bigfoot pacing in the room above us for a few nights. Hot breakfast every morning. Evening meal provided Mon — Wed. All food excellent quality! Limited TV channels, not able to watch our hometown Diamondbacks, as no FSAZ.

We only stayed one night at this establishment. But it was pretty good.
Good: Clean, flat screen in «living room» area, comfy bed, free internet, complimentary breakfast.
Bad: Wireless internet (couldn’t get signal at all in our room) and they didn’t have a cable in the room for me to plug in. We were tired and I didn’t feel like seeing if they had one… so can’t rate the overall internet honestly. Also having to go outside to get to the different «buildings» is kind of annoying when all of them appear to be joined (seems a hallway would not have been all that difficult).
Otherwise…it was nice and we’d stay again.

Newer Residence Inn, high-​rise. Pets accepted for a fee standard fee. Great pool area. The breakfast and dinner is really good. The staff is very friendly and accommodating. The management staff was very friendly and introduced themselves during the happy hours.

I stayed at this Marriott for 3 weeks in January. The customer service was great. The breakfast buffet they had every morning was good as well.
The hotel seems secluded. However, it is in walking distance of a Chevy’s, Chipotle, Buffalo Wild Wings and a great sports pub.
There is also a mall nearby as well as a Border’s, Best Buy and a Marshall’s. It is near an interstate and about 25 minutes to downtown phoenix.