Eddie Bauer

The man working Saturday evenings at this branch is phenomenal! He was very kind, informed, and helpful when we came in to browse options for our upcoming trip to Peru. The products here seem like excellent quality. There are jackets and down-​feather coats that are wind proof, waterproof, quick-​dry, lined with comfy fleece, and packable (fits into its own pocket). If there were sizes available smaller than a woman’s 2, I would haul back a load of merchandise and be done with my travel prep! At least I know where I’ll recommend my friends to get their gear.

I was surprised to find such great deals here for Christmas gifts. I always think of Eddie Bauer as being just out of my price range, but I guess they have adjusted. The service is really, really friendly. I mean, to the point where I wanted to leave because they wouldn’t stop trailing me to «help» me find something. There were 3 employees that took turns stalking me around the store. If you are a browser like me, this might put you off. If you like to be helped and directed, you are going to love it. I will likely come back again despite the annoying sales people because I like their stuff and like the sales.

Eddie Bauer is one of the newer additions to the Great Mall. It is situated across from Forever 21. As is the norm at this mall, the store itself is more along the lines of an outlet, and there are always sales to be had here.
Eddie Bauer specializes mainly in outerwear for both men and women. The clothes here are pretty durable and cozy. The clothes are also a lot more ‘grown-​up’ here — you won’t find graphic t’s with teeny-​bopper phrases or cut-​out attire here. Even the colors of the clothes are pretty neutral, with little to no neon colors in sight.
The store is both well-​stocked and incredibly organized, at least from what I’ve seen on my weekday shopping excursions. One side is dedicated to women’s attire while the other side is dedicated to menswear. The dressing rooms appear to be unlocked, and are under a ‘help-​yourself’ system — although the shop workers will come by every now and then to check in if you need any assistance.
The workers here are terrific. They keep the store organized and are incredibly attentive when it comes to helping out.
One of my only complaints about the store is the clearance racks. Even though they have markers for the various sizes, the chance of finding the actual size under that marker is about 10%. While this is true of most clothing stores, it’d be nice to see the clearance section actually have some semblance of order, as there are some great deals to be had here.
Also, this store offers a free membership program. And when I was there last, signing up merited you a 20% additional discount on your purchase (on top of sales and clearance).

I love Eddie Bauer and was told that they just opened this store in July 2013. They used to be an Eddie Bauer outlet at Great Mall but they closed it down. They new store is much bigger, spacious and have some limited discount. The only complain is that the line is long and slow. I have to wait over 5 minutes at the cashier. I think I will stick to online shopping at Eddie Bauer and will just use the store to return item. At least I don’t have to drive to San Francisco or Gilroy to return online shopping items.