A To Z Self Storage

My experience with this dealer was awful! The customer service by the Manager «Bob Cheney» was horrible! Just becaused I had parked the tow dolley I rented on a parking space and then was told to hook it back up to my truck and then parked my truck in front of the entrance gate I was told to leave that «He didn’t want to do business with me» he told me to go somewhere else! This made my day a really bad one specially because I had to drive all the way to Simi Valley which made me late for work and wasted my time! I called the the costumer service hotline and they got ahold of him and he told them that I was swearing lol. That was just to cover his own butt. Now I know why he didn’t want my business. I came to find out by another dealer that he wasn’t going to make any profit on my business because it was just a drop off matter. Anyways when I asked this guy who was in charge of him he said no one and gave me his card because he was the owner! It’s funny because I filed a complain and will be receiving a call from the District manager. Little did BOB know that when you own a franchise there is always someone above you! This was my experience here at A-​Z Storage! I hope this does not happen to anyone else!

Most personable staff members I’ve ever encountered at a Storage facility. Also check out all the homemade products in the office. High quality all the way around!

Nice people. Returned the truck early, they opened up while on their lunch and helped us out. Highly recommend!

These are good olé mom and pop people who treat me like the person I am. When I’m in a hurry they hurry. When I have questions they give me answers. When I’m leaving past closing on a Sunday they wave.
We researched prices all over Simi, T.O. and Moorepark. A to Z beat em all. Always clean, very helpful, not grumpy AT ALL when we’re late paying (of course theres a FEE) but their attitude is Ehh times are tuff all around.
The world needs more mom and pop type places like this.

I vacated the premise, and under advisement from an employee, my credit card was removed from their system and I was moved out — employee never gave receipt of vacation, even after multiple attempts to receive one, I was assured I did not need one. I was then charged for the next 6 months without my knowledge because of an employee who has since been fired. A-​Z would not help me resolve the issue or give any credit knowing full well they fired that employee because of errors like this. This merchant is dishonest and I highly do not recommend them. Avoid.

Not impressed with the service here. The lady working was not very helpful and rude. I will not be returning here.