Koi Sushi & Thai

My husband and I recently moved to Nashville, and we were looking for good, local sushi; liked that Koi offered online take out, placed order at 6:30 with a pick up time of 7:05. Food still wasn’t ready at 7:30 without any explanation. Poor service, ok food, won’t be back.

Love the sushi, do not love the service. I was brought the wrong wine, and it took nearly 45 minutes to get a new glass delivered after I finished my meal. When I asked our server about dessert options she responded, «We only have banana pudding.»

The. Worst.
I can not believe I’ve tried this place on 3 separate occasions… TRYING to give this effing chit hole a chance to redeem itself… but I have. Will not ever come into this place again, unless in covered in gasoline and smoking a cig.

There are so many better options for restaurants in this area, including better sushi (Battered and Fried) and better thai (Thai Phooket) literally minutes away, that sadly this place isn’t really recommendable. I really wanted to dig this place but the menu is way overpriced for dishes that are just ok, and the service is slow… the ambiance is ok, but that’s about it.

This is a review for the 8^th Ave location. Assuming that location doesn’t have a Unilocal for this exact reason. My husband, myself, and our good friend (who only had 1 piece might I add. That’s how bad this is!) all have terrible food poisoning. Vomiting, diarrhea, chills, fever… Pretty certain it was the «golden roll». Anyways, we already reported to the restaurant and they didn’t care at all. Probably still serving the same thing that has us feeling like we’re dying right now. Learn from our mistake and don’t go here!

Horrible service. Really wish the east side had a proper take out Chinese spot. Every time I have been here the wait and service sucks. Food is ok but the fact that the service is so bad over takes that. Ordered to go food and they told me 25 to 30 minutes. I have been sitting at the bar waiting on my food for 45 minutes past the 30 I waited before I came down here and the food is still not ready. So if they tell you 30 minutes give them an hour and a half. Bar is way under staffed and it appears the kitchen is also.
So update on that. They apparently «lost» my order and let me sit at the bar for 45 minutes before they figured that out. Last time to Koi. I’ll drive over to Thai Esane before I go back there. Hot garbage!

We were referred here by a friend and enjoyed the Pad Thai 3 stars spicy! The sashimi special was also tasty and had thick cuts of flavorful fish. They have a massive selection of beer and a wonderful atmosphere.

So, I just went in to order to go, but the place was cool looking and I would want to go back for a sit down meal. I also love that its in East Nashville, and since we are moving there I will now have a sushi stop!
However, the ginger salad tasted like it (along with the dressing poured on it) had been sitting in the refrigerator uncovered for 5 hours — i love ginger salad, but I have to say this was the worst. I also ordered seaweed salad and it was good — so they break even :-)
I ordered salmon nigiri (amazing) and another salmon roll that was pretty good. The staff was nice and quick. I will be back to try it again, but I really wasn’t blown away — maybe it was because the first thing I tried was so bad?

Pleas shut this place down and start over as the location is great and I would go as much as I could, but when they don’t try I don’t buy. The straw that broke the camels back was the last time and I do mean the last time I went was horrible to the point I questioned my need to eat? The sushi was sloppy and made with a lack of thought or care. I hate trying to keep things on this side of the bridge when the same effort is not given to its customers! The 2 clowns making the sushi were yucking it up and playing grab ass during our 1 hour wait. I gave these folks 5 tries so shame on me!!!

With only an hour to spare in between dance classes for a weekend workshop, five of us rushed into Koi around 11:10am on a Sunday. The server received our frantic timeline and orders warmly, getting our dishes to us within 10 minutes. The interior runs the gamut from a dark oak bar area to Thai-​style mat seating near the windows to traditional booth and chair seating. The areas all feel pretty cohesive within the mellow, warm-​colored interior.
Food-​wise, I can only speak for the decently priced chicken and shrimp Pad Thai. I would say its the perfect amount of spice (at a level 3), sourness and nuttiness. I wish they offered a bit more vegetables on the side for mix-​ins, but still quite tasty. I especially like that they offer a shrimp and poultry option, as the tender chicken combines well with the brininess of the seafood.
My friend’s Thai tea looked beautifully done, with cream drifting down into a black tea base all held in a gigantic glass goblet.
We received our checks even before the meals, a must for those in a rush. Overall, accommodating, kind staff and a relaxing ambience.

This is our favorite Thai place. They have great prices and great food. They are more Thai than Japanese food oriented but both are great.

The food is always fantastic. The service can be off if they are busy, but over all this is a great place!

I hate to give this place 2 stars but I was really upset with my experience last night. Me and one of my good friends decided to eat there last night before a night out on the town. I order the condition phở and she ordered sushi. It literally took us 45 minutes to get our food. I’ve been serving tables since 15 and I know you should always check on your tables every 15 minutes to see how we were doing right??? The girl never checked on us to tell us our food was gonna take some time I was so upset and STARVING!!! Maybe it was a bad night or something the restaurant wasn’t full at all. The phở was okay.

Koi is a nice place. The ambiance was just my speed, and it was reasonably priced. The only issue we had last night was we waited close to 40 minutes for our food. I’ve never waited that long for sushi and phở. They honestly didn’t seem that busy. I was also pretty hungry, so that intensified the wait. We didn’t make a big fuss because we actually like Koi. The wait was just a bit inconvenient. Besides that my experience was decent.

Disclaimer: I used to wait tables and work lines in everything from a bar to a nice steakhouse.
I never ever do this. But this is one of the worst. On par with battered and fried.
Took forrrrrever to get my food first off. And on top off that, the wait staff is NOT happy. They obviously hate either the manager, or someone or something.
And. It’s the worst sushi I’ve had in a long time. Walmart sushi. Terrible. And did I mention the servers were terrible. Cmon. At least fake it.
Why should I give my money to someone who first off doesn’t give a… and then tip on top of that? No. Not ever, ever, again.
And the whole «the servers are black holes of human happiness», is a review on the ambiance. It’s not cool. It sucks.
Don’t go here.

One of my favorite restaurants, it offers many different types of Asian food. Service is very good even when they are full. Food is tasty, it’s a good place for groups.
Nice decoration and relaxing environment. It can be bit loud sometimes during the dinner time.

The food here is about what I expect from a chain-​sushi joint: A variety of highly Americanized rolls topped with 1,000 sauces. The house hot sake is a nice addition to every meal.
Now, let’s talk about the service: I have been here probably 10 times. Half the time, service is acceptable, and the food comes out without too much delay. The other half, well… I’m assuming the fish must swim from the Sea of Japan, to my table — because I’ve experienced up to one hour delays between ordering, and getting food. A table near me, with children, waited 90 minutes. Sure, it was a busy night, but I expect the fish to swim a little faster in getting to the restaurant, you know?
Thankfully, I like hot sake. In 90 minutes, I can drink enough hot sake to do the moonwalk in front of our server, with a (tasteful, and theme correct) Japanese lampshade on my head.

Updating my review because we wanted sushi and decided to give this place another shot. I had red curry tofu for lunch from the 8^th Ave location which was awesome, but this review is solely for the Main Street location. We got 6 different types of sushi to go tonight and every single one was really good. We tried the dragon, spicy dragon, Fuji, red devil, inari, and spicy crawfish rolls. We sat at the bar and drank draft beer — a super extensive draft beer selection — while we waited and the bartender was nice enough to let us try a sample of beers we were unsure of ordering a pint of. Friendly bartender, great beer selection, good sushi. We will be back for sure!

The Thai food is about average. Maybe above average. The rice that comes with it in to go orders is not usually enough.
The sushi I got there was awful.
Sometimes the meat is fresh, sometimes the chicken tastes like it’s been sitting out most of the day.
It’s so hit or miss here. The wait time is by far the worst. To go orders take forever and it doesn’t help if you eat there.
East Nashville is over the barrel because there are no better options around here.
I’m about to order from there but going with safe options. Pad Thai with tofu and Pad Kee Mao with beef instead of my chicken preference.

Food is great. Both the Thai and Sushi are excellent, but the service is consistently poor. Three words describe the service: SLOW, SLOW, SLOW.
I have been here a dozen times and plan to continue to be a regular, but don’t come if you’re in a hurry or short on patience like my brother.