Chili’s

Back in my college days I used come, however the experience is much better now. I came the other night and the service was fab. Oh and the berry margarita was. The manager was very attentive as well.

I have been to chillis before but this particular day was a different story with the food lol I actually loved it ! I went with my coworkers and the waitress was super nice and fast, we rushed it because it was our lunch hr but I enjoy my shrimp tacos, and my coworkers loved the food as Well.

I’ve been to this Chili’s twice with large groups from my grad program and both times have been pleasant experiences! I’m super impressed with the service and how the waiters managed to get everyone’s orders correct and brought out food in a timely manner. We hardly waited to be seated both times, even though we didn’t call beforehand. Food and drinks are Chili’s good (greasy and satisfying) but they have so many lighter options now, too, which is nice. The best thing about my experiences there has been the paying process. They have little electronic screens at each table with each persons order and bill, which they can pay for on the screen and even get their receipt! Genius.

Late lunch w my Sister and niece. Unimpressed w service, inattentive. Our server never gave us her name, never checked on our table after food was dropped (not by her) and my niece’s pasta w grilled chicken was horrid! She took one bite and set it aside. She wanted to order something else but we never saw our server again! I shared my meal w her and we asked for her pasta to be removed from the bill so we could pay the check. It was removed.

Absolutely the worst service ever. Portions are terrible, servers have attitudes. Waited at the table for 10 mins before someone came to take an order. Then brought our order wrong 2 times. Sever had a horrible attitude when we told him that is was wrong. Then the manager came over to talk to our table and didn’t know what to say or do. Very upset and disappointed. Not coming back to this location ever!

Updating to a better experience than before!
Came by for Happy Hour on a Thursday about 3:30
ordered a few margaritas, queso, and quesdilla plate for the lunch special
came to $ 25 with tip! margaritas were great, food was great, our bartender/​waiter was great, Chili’s stepped up their game!

Always sit in the Bar Area Scott and Nick are amazing Bar Tenders and Servers.
Doyle, Sophia, Javier, and Cathy!

It is very bad service and derry the wetting over one awer the food coming musing fries

I saw that there was a deal of half rack ribs, salad, fries, and a dessert for only $ 11 and I just had to stop by to pick up some food. I placed my order via their website and arrived about 5 minutes earlier than my scheduled pick up time and I was told it wouldn’t be ready for another 5 – 10 minutes which wasn’t a big deal. About 25 minutes later my meal was finally ready.
The salad could be fresher, it was pretty old and wilted. Fries seemed like they had been sitting out for a while. Ribs weren’t that bad but they lacked the smoky taste. I actually liked their Dr. Pepper bbq sauce but wished there was more of it. The «molten chocolate» wasn’t molten and had pretty much solidified, but the cake itself was good.
Pretty good value for the amount of food you receive but having to wait an extra 20 minutes past my scheduled pick up time doesn’t sit too well with me.

I love this place! Fast service, nice waiters! I love that they have no wait app so u can stand in line earlier so we will be driving there and already be in line. I love there 2 for 20 menu guac and chips are the best at least for me. They’re baby back ribs and mashed potatoes are to die for! Baby back ribs are soft and come right off and the mash Amazing with bacon and cheese !!

Love this location have been coming here forever, love happy hour love the 2 for 20, Texas cheese fries are amazing. Honey chipotle chicken crispers are a must for me. Perfect place for a quick beer and delicious food me and my girlfriend enjoy the atmosphere here.

So far the few times I’ve gone have been a great experience… until my last visit! Our waitress had horrible customer service, and to top it off my sister in law got a burned steak instead of medium rare. She returned it and by the time the new steak came out we all had already finished our dinner. Secondly, my godson ordered pineapple with his meal and before digging in he finds a huge black hair on his fruit! The waitress just apologized and brought a new plate out but he was already too disgusted to eat. This was after we had to hunt her down for things that we needed. I do want to come back because the food is yummy but the waitress who served us was terrible!

I came in on a Thursday at 11 for a lunch time with my hubby. We ordered the flatbread for appetizer it was delicious. It came out 5 minutes before are meal. So when my meal was out i got full fast. My meal was shrimp amd steak fajitas it was the bomb. Are waiter was giving us the best service. Always came to refill are drinks fast and asking if we need anything or if we are okay. The place was empty cause they just open
.it was great.

Open late so that’s a plus. We came here after a movie around 1030 since it was the only restaurant open. Ordered the cheese and spinach dip. It tasted amazing. Let me just say the chips here are perfect. Super thin and warm. Only down side was it took 20 mins for the appetizer to come out. I think the waiter forgot to put in the order. Anyhow for my main dish I got the ribeye steak and shrimp fajitas minus the butter that comes on top. The shrimp sucked but the steak was delicious. I got a side of lettuce wrap instead of tortillas and it was a good meal. Service was inattentive and lacking. Maybe it was because we came in late? But why be open late if your servers are going to be sleeping?!

The only reason this Chili’s is getting two stars is because of the company I was with. Other then that, what a horrible experience.
Yesterday when we walked in we weren’t greeted. The front host stand was empty, and we were just standing there looking around seeing a ton of tables open.
We ordered drinks, all of us ordered water, except my friend who ordered a Lemonade… When the server came back after a while, he brought our waters and told us that «they were out of anything lemonade based». Ok, great, but he left without even asking if he wanted something else instead.
We ordered the cheese fries as our appetizers, and they were pretty good.
When it was time to order our actual meal the server asked us what we wanted, everyone ordered and when I ordered the Boneless Buffalo Wings, he said «I think we are out»…and I asked «You think? or you know?» & he couldn’t answer… so I said «can you find out for me please»… I felt like I was pulling teeth for information.
He came back to confirm that they were out of what I wanted and I ordered the Big Mouth Bites with fries.
My friends ordered the mango talapia, a burger, and my boyfriend & I had the big mouth bites.
When the runner served our food, she dropped my fries in my water –_​– and laughed about it… c’mon! She didn’t offer to get me a new batch, she just laughed and tried to make a joke about it. If i’m going to pay to dine out, I kind of don’t want my food to be dropped into water. I didn’t want to ask because, well, I felt like she should have spoken to her manager and offer something.
Everyone including myself said their food was alright, nothing special.
I used to love Chili’s, but it’s become a little bit over-​rated.
After dinner, I ordered the Molten Lava Cake, and our server again laughed and said «I’m sorry but we are out of that now» and I said that I had just seen one come out 2 min ago. He said that on sunday nights they normally run out of half of the menu and not to come back during this time… Anyways I ordered the Oreo Molten Lava Cake, and OK i have to say that was DELICIOUS.
It was a terrible experience & hopefully we will go back and have a better one. We will try the one in Encino.

It’s Chili’s, yes it’s a chain, yes it is formulaic and yes it is hit or miss. This particular location
has some of the best servers around and they are pretty consistent. Even the trainees seem to be getting the needed attention to do a nice job. I am starting with the service because you may ultimately have an issue with kitchen consistency.
I am not using this one meal to determine my overall dining experience with Chili’s but I think it’s indicative of the aforementioned kitchen delivering the goods. Chili’s has morphed their menu over the years from being a mostly burger and fries with a few salads to one with a much more diversified selection.
Take a look at this plating, both the rice and beans look like a school cafeteria or mess hall
cook slapped it on there. The «soft» tacos’s themselves were served in a flour tortilla that succumbed to the juices of the various fillings. Carnitas, Fish and Chicken-​one of each and sadly none were a real standout. The wrong ingredients to place in that raw flour tortilla.
Three soft taco combo
I have had many other menu items at Chili’s before that were far better prepared and plated that the three taco combo. What makes this dish difficult to pull off for Chilli’s is the monumental number of quality Mexican and even Gringo places in the neighboring area serving far better takes on this plate. Translation I won’t order this again but it won’t keep me from coming back to this Chili’s.
Their menu has come a long way but their execution and value for some of the dishes leaves something to be desired. Hopefully they start fine tuning what is working and what isn’t and improve from there.

My family and I use to eat at Chili’s all the time when I was younger. So when we went here with a few friends I was excited. We came here in a semi big group and was seated immediately which is a good thing. Now the food was alright, I kind of expected better since they always brag about how great their baby back ribs are. This was not the case. It was hard and seemed like they cooked it way before we even got there.
Now the reason why this place got a 3 star is because our waiter was a douche. We’ve been very nice, but it seemed like he didn’t want to be there at all. I have to admit it put a damper on our night. Lastly, I hate being rushed. I’m there to enjoy the food and hang out with friends.
Such a disappointment. Will not be returning to this one.

Chili’s, I’ve been here so many times and its always pretty consist. The service is good, the food is pretty decent and it’s not a bad price.
We came here on a Saturday night for dinner and it wasn’t too crowded even though this Chili’s does get very crowded because it’s near the CSUN, the nearby university.
We noticed there’s was a deal on the menu where for $ 35 you get an appetizer, two different entrées, two margaritas, and a choice of dessert. The only thing is you have to pick off their approved appetizers and entrées, which was a little limited.
I think the $ 35 deal was pretty great but only one thing was disappointing. We wanted the tableside guacamole and you cannot get this with the $ 35 deal. There is a deal for chips and guacamole but it’s not the tableside one and includes onions and I am allergic to onions so I had to order guacamole separately which kind of sucked. So that was an extra $ 7.
However our waiter Mike was very nice and patient. We had some kids with us that were making quite a mess and he didn’t seem to mind at all.
As for the food, we ordered the table side guacamole, which was good. The chicken fajitas which were decent, and the chicken crispers which were delicious! We finished it off with a cookie skillet for dessert which was decent. My friend said the margaritas weren’t that strong but did the trick!
Lastly, Chili’s has a new thing at the table that looks like a little TV. It is a little touch screen where you can order food, play games for a small fee, pay your bill and look through the menu! It’s very cool!

I have too there say a big difference this time around. Its been about 3 months. service was 365 degrees turn around. Great job in developing your crew and servers in providing customer service. I knew it was just that 1 time. A big difference. Keep doing the things that got you where you are. Service is the key.
To Shayna you are a Great Server, Don’t lose that touch. You should be a trainer for Chili’s, and don’t lose that smile.
To Anthony (manager) Thank You for caring. Great Job…

It’s been a while since I’ve eaten off their main menu, but recently came in for their new (to me) happy hour specials. Very nice little happy hour they have too, with $ 3 and $ 5 appetizer food choices. The bar area has been updated with a fancy ipad like electronic menu, though you don’t use it to order. You still go through the waiter or bartender. It’s still convenient as they list specials and assume they can update it easily. They also have a regular menu you can order from.
They have beer and drink specials, with $ 4-​$ 5 Large beers and $ 3 – 4.50 small beers for Domestic, Premium, and Super Premium though I don’t quite get the designation. Margaritas range from $ 4.50-$ 6, and $ 3.75 mixed drinks and house wine.
As for the food menu:
$ 3 – sweet potato fries, Texas cheese fries (half order), skillet queso, boneless buffalo wings (half order)
$ 5 – Jumbo soft pretzels, Burger bites (2) w/​fries, Nachos w/​chicken or beef, Southwestern egg rolls, Boneless Buffalo Wings (full order)
We shared sweet potato fries, buffalo wings (half order), and the SW egg rolls
The Egg rolls came with 6 pieces and was surprisingly large. I would go back for these as they were a pretty tasty and at $ 5? Yeah. The fries and wings (5) were pretty much what I expected, with the buffalo sauce having a nice zing to it. At happy hr prices it’s a very good deal. The beer selection isn’t bad, and you’ll probably find something on tap you like if you like beer.
Service was fine, even though the bar was busy the bartender was still attentive. Free parking in the private lot in back. Definitely worth a trip or 2. Or three. Especially with such good value and convenient hours.
Happy Hour: Mon-​Thurs 3 – 7 & 9-​close. Fri 3 – 7. Sun All Day.