Kristine Kim-Suh – Sereno Group

Kris took the time to learn what type of home I was looking for and set filters accordingly. Very knowledgeable, on top of the market, and explains unfamiliar housing topics well. She found a home in a community that she knows I liked a lot and moved with lightning speed to submit an offer. Fast-​forward one month, I’m a new home owner! Two thumbs up.

Kris provided outstanding service for several of my real estate needs:
I was searching for a very specific type of property (adequate for a combined household), and ended up seeing a couple dozen properties that might fit the bill. Kris was very accommodating with arranging tours, often on moment’s notice. And these tours occurred multiple times, and were often 30-​minute drives for her, to and from many of the properties. Due to the tight constraints of my situation, the search went on for several weeks, and yet she continued to find new opportunities, ranging from move-​in ready to some that required some updating and refurbishing. In the end, my needs changed, so I didn’t go through with a purchase. Despite that, Kris’ effort was evident throughout the search.
Due to a change in my in-law’s housing situation, I decided to sell my condo in Milpitas. Kris took care of everything, including cleanup and staging of the property, often doing her own touch-​up to get things in order. It turned out to be a multiple-​offer situation, and Kris was able to negotiate a selling price that was 50k over asking!
Following the sale of my condo, I then went shopping for a fixer-​upper. After finding a neglected property that was not attracting any offers, Kris again came through in negotiating a selling price that was 70k below asking. After the purchase, she continues to help me find creative financing options for the rehab, as well as provide opinions on the type of rehab appropriate for the neighborhood.
When the time comes for me to move-​into my fixed-​up property, I’ll be selling my townhouse in San Jose. You can guess who will be helping me to sell that one!

If you ever want a real estate agent who is looking out for your interest Kris is the one you want. She is very organized, very methodical and she genuinely cares for your purchase. Such a person is hard to find among real estate agents. We were first time home buyers and Kris had to hand-​hold us as we went through the buying process. She took great patience to educate us through every step of the process. She took the extra time to show us so many homes personally.
After our offer was given on our home, on request from the sellers she personally met with the sellers/​seller agents and talked to them personally about our offer. For us dealing with each of the parties involved, inspection, the loan agents, title company agents, was very smooth and organized. She made sure that she was there till the end making sure that we were informed and involved.
As new home buyers she helped us estimate costs found during home inspection by personally calling contractors and a handyman. We did not have to worry as Kris was always watching over every detail of the home. She is sharp and doesn’t miss a beat.
At the end we got our home keys and we moved in to our dream home as first time home buyers. We have heard many stories about first how difficult it is for us for first time home buyers but for us it was smooth sailing all the way along because of Kris. Thank you Kris!!!

Kristin was our substitute real estate agent for a week during which we wanted to consider making multiple offers.
Kristin was always available and provided very prompt responses to all of our questions. It was a tricky week for us since we had a very chained dependency scenario between our offers, outcomes, and more offers. Adding to it, another interesting home showed up midweek which made us confused about some of our prior decisions on the offers we wanted to make.
Kristin was extremely patient and efficient about getting us all the helpful information. Her focus was to enable us to make the most informed choices. She was on top of things during our entire offer making process. In all honesty, had it not been some of Kristin’s advice on our offer, we would have had an entirely different outcome. Kristin’s input helped us win our home!
We were only her temporary clients for a week, but we were thoroughly impressed with her honesty, professionalism, and knowledge. We strongly recommend Kristin!

I had a remarkable experience buying a condo in Mountain View with Kris! As a first-​time homebuyer, I was concerned about purchasing in this market. Kris made the process highly positive and manageable. Of everyone I know who purchased in Mountain View this year, I am the happiest with my experience and my realtor. :)
Kris and I met for the first time a couple months ago to talk over the homebuying process, during which she walked me through steps from the open house to closings and also talked me through about the purchase contract and contingencies. Then she set me up with MLS alerts based on my criteria.
It took half a year for the right property to come up on the market, during which Kris sent me occasional emails to make sure I was seeing properties matching my criteria. When «the» property opened up, she provided comps and market info and other information I requested, all on a tight turnaround given the mere days between the open house and the presentation of offers.
Kris was especially fabulous at offer presentation. She counseled me on the price and terms of my offer, advised that I write a letter to the sellers sharing how much I loved the property, and quickly developed a great working relationship with the listing agent (definitely a factor in the sellers choosing our offer — truly impressive considering one of the other potential buyers was represented by a colleague of the listing agent!) During the counteroffer process, she shone in eliciting and passing on enough information to me that I could make decisions I was comfortable with. She clearly had my interests at heart during the entire process, rather than trying to talk me into making higher offers.
Once our counteroffer was accepted (hooray!), Kris continued to work to ensure a smooth closing. When I met the seller, a very experienced homebuyer/​seller, he also clearly liked and respected Kris, and enjoyed working with her through his agent.
In a nutshell, I’m still amazed at how smooth and positive my homebuying experience was. I have recommended Kris to all my friends. Now I’m recommending her to the Unilocal community. Hopefully, if I ever buy another property, Kris will be available to work with me again!

We’ve had the pleasure to work with the Suh Team — both husband Jay and wife Kris, and with their associates at Rainmaker Properties, particularly Edmund Yue, who are all now part of the Sereno Group. We took our time in the buying process of our first home, and the team was with us in some manner or another all the way, even as we changed areas, budgets, etc. Although we eventually found our final home ourselves through open houses, Kris was instrumental in getting us through all the details and making us aware of all our options and their pros and cons through the negotiations and closing process. We were actually out of town, but it was no trouble given the good communication over email and phone. We particularly appreciated Kris’ ability to give us a step-​by-​step guide so we could prepare ahead of time what would come next, which was helpful given our schedules. One of the specifics that we appreciated was, unlike some realtors who may be too opinionated or completely hands off, we found Kris to have a good balance of informed advice yet accommodating to our personal choices. It is our pleasure to recommend the Suh Team and their partners for those looking for an enjoyable and efficient home buying experience.

We had the pleasure of working with Kris Suh and Alex Wang of Rainmaker Properties, to help sell our Cupertino home.
We decided to go with Rainmaker versus other realtors because they are «different». We were really attracted to how they define themselves and how they show it. They understand they are part of a community and everything is relationship based. The sweetest part was the fact that they donate a portion of their commission to the charity of your choice.
Kris and Alex helped us with oh-​so-​critical list price for our home. It can be an extremely uncomfortable discussion, but they helped us through the process by sorting through all the current and past closed listings. We then analyzed other listings’ attributes (location, quality, uniqueness, days listed…). We then discussed what we wanted vs. how the home should be listed. «What we want» is the price that we would be happy with. «The list price» could be low to stir up competing offers or high knowing that the buyers are looking for deals.
Next came the «magic» of Rainmaker … the house was patched and painted, wonderfully staged, photographed, virtual tour’d, marketed and listed in less than three weeks. If you’ve sold a house before, you’ll realize how crazy fast this was.
Lastly, most importantly, we had multiple offers in the first 24hrs and accepted an offer within 3 days.
Kris and Alex were great at helping us with the closing, which has become much more challenging during this economic period. They helped to babysit and to smooth out the issues that were on the buyer’s side. They calmed our nerves and kept us up to date at every step and prepared us for the various possibilities.
We are incredibly happy clients and would love to work with them again in the future.

I recently requested the aid of Rainmaker Properties in selling my parents house in Campbell. They did an incredible job doing so, closing in 2 weeks at a very agreeable selling price.
All the people I worked with were very professional and extremely service oriented. We were attemping to sell our home while out of the the area, and we left much of the detail planning and arrangments up to the Rainmaker team, and they did a great job. For example, I had to arrange movers to ship our belongings from Campbell to Los Angeles, and my agents where there to open the door for the movers, and lock up after them. They were able to arrange all the home stagers and painters and cleaners. My agents were great advisors in what we should have done to get our home sold in this difficult market. They were always quick to answer phone calls or emails or meet our needs in preparing our home for sale.
Overall, I felt they went out of their way to provide their services to me. I felt I built a relationship of trust with their agents, and would be more than happy to continue additional business with them in the future.
To anyone looking for a trustworthy real estate agent in the Bay Area, I would recommend the Rainmaker Properties team wholeheartedly.