Crunch

I like this gym. The staff is friendly. They greet me every morning and wish me a good day when I leave. The locker rooms are clean. The showers have a changing area attached, which l love. There are also two separate changing stalls that are not attached to the shower. The bathrooms have toilet seat covers. Again, a small detail that l really appreciate. The sauna is super relaxing. There is a steam room too. The lockers are huge. And there is plenty of space to get dressed. There are plenty of mirrors including full length mirrors. As for the gym, l find the classes to be intense. The few l have tried give me a great, challenging workout. The equipment is good. It is not a perfect 5 stars because the class schedule doesn’t have early morning classes and the TV’s sometumes have a bad reception. Other than those small issues, i like this gym!

Average gym. They don’t have the $ 10 plan anymore so its either $ 14 or $ 20. With the $ 20 you get to bring a guest whenever you want.

I’ve been coming to this gym for over a year now and I’m too comfortable here to switch. The price is right, the gym is just big enough, the classes are awesome.
I really only had one complaint when I was scheduled about 5 times without me knowing to take personal training I opted out of and got calls at 7am on a Saturday saying I missed a session and when I wanted to reschedule. Must have been a communication error between staff, but other than that, they’re all great!

this gym is average, nothing special. HOWEVER, be very very wary of using their one month offer. despite speaking to the worker to make sure VERY clearly about what I would be paying, they still managed to screw me out of almost $ 100.
my workload skyrocketed after the first free month, so I decided to cancel but was A ok with paying the first payment of 24.95 for the second month cuz I had signed up. but then I was going to cancel. but because I was a couple of days late in making the FIRST payment (which I was hoping to do in cash but got charged without ANY notice) for some absurd reason I now have to ALSO pay for the third month AND the annual fee! what the FUCK is the annual fee for? it’s a monthly fee and just an extra payment once a year for what shits and giggles? they do not email out bills, NO notice before or after charging you, and not nearly clear enough when they get you to sign up/​sign. I guess my lawyer should have read my gym contract. if you’re going to join, you MUST write it in your calendar and follow up bc they will call you for their promotional classes but they will not send you a warning, receipt, or copy of your bill. nothing. they just charge away once they have your CC info.

The 2 stars are for Nicole, the person who set me up in the system when i went the first day. The process was seamless, she was knowledgeable of what the Groupon promotion offered and provided me with useful information, i.e. the promotion I had purchased also allowed me to use other Crunch gyms throughout the area, that was not listed on the coupon. Nicole set me up with my first personal training session with Sam (Pilates reformer). I arrived on the date and time I was confirmed for the session with Sam. I inquire with the front desk personnel if they knew where she was and explained that I had a session with her. I am told she could either be there or over there (as this guy points in two directions) NICE! OK. I proceed to ask a different person what Sam looked like? I am told «she’s blonde and wearing something bright» Ok, that cleared it up. I stop wasting my time and get on a treadmill. I am literally on for 15 minutes and someone, (assume this is a manager) came over and asked me if I was looking for Sam? I said yes, but no one could find her, so I decided to start working out. Sam had surfaced and pulls me into her «office» looks at my account on the screen and says «oh you’re „A“ groupon, ok» with a hint of disdain. Moving on ! We head to where she teaches reformer classes, I take off my shoes, we do some stretches, I jump up and down on the reformer for about 15 minutes, the complimentary session is OVER! What a complete waste of time. The locker rooms are gross, toilet paper all over the toilet area, steam room is a joke, the only area that seemed to be in somewhat in passable working condition was the sauna. If you’re going to this gym to try it out, I highly suggest buying a promotion/​discount/​coupon OR not.

What a waste. As someone previously stated «You get what you pay for». It is low in price, so you get low class. WARNING: if you sign up for contradictory personal training sessions, don’t believe 3 months are 3 months, nor 6 months are 6, because if you don’t cancel 30 days in advance they’ll just keep charging you. Avoid the incompetent & useless manager Terri/​Theresa. I discovered & owned up to my mistake, after re-​reading the contract (with grammatical errors, probably written by her) but she can’t admit to her mistakes. You call a manager to try and resolve a situation, but she instead tries to belittle the customer with no resolution, just the mindless chatter of «Well, there’s nothing I can do, & my hands are tied…» She’s apparently more important and busy than a Senator whom has the diligence of returning a call. The kids who work there are good, they do try to help if/​when they can (constantly inoperable steam room, sauna, machines) but they get chewed out because the «manager» is disingenuous. This was the topic of a conversation I had with one of them whom I apologized to for taking my frustration out on her & poor thing said she’s used to it. Although they are independently owned, I will shoot a letter to corporate to let them in on how they’re being represented in this franchise.

To start, the location is good and I really like the classes offered, the instructors are always great. Specifically, the yoga instructors are much better than you would imagine for a gym like this. Besides the above, this place leaves me feeling angry most of the time. The staff is awful, they stand around, talk to eachother 70% of the time and are not receptive. The temperature is too hot/​stuffy during peak hours. The bathrooms have gross, old carpeting. No one does a sweep of the facility to check for paper towels or soap in dispensers. The shampoo provided in the shower area smells really bad. The women’s room sauna gauge is broken. Things are broken or chewed up looking. I have made comments to management several times about what I have noticed, but it seems like nothing changes. Really sad because it could be so much better. I actually lowered my rating from a 3 to a 2 after writing this.

Great gym.
TRX cables
Juice bar
Clean locker room and showers
Clean and private tanning bed
Only complaint is the early closing on weekends.
They need to fix the sauna and steam room.

Samantha is really amazing I been training with her for a while and she is very Focus at what she does. I do enjoy working out with her.

My review is mainly for Sam, she is the best thing to happen to Crunch. I take her Pilates Reformer class (separate cost for that) twice a week and she is awesome (and the extra money spent is worth it)!! She is an excellent instructor, knows her stuff, and kicks your butt. I have seen an incredible transformation in my body since taking her class. I am leaner and have muscle tone. Sam is very attentive to each person, making sure their form is correct, so no one’s wasting their time or getting injured. The workouts are varied and every muscle is worked. I may try doing a personal training session with her one day as well because I trust that she knows which exercises are best for me and not just going through the motions.
Now, this isn’t to say I don’t have any complaints about Crunch in general– do I wish it smelled better when I walked in the door or passed the locker rooms? Yes. Do I wish the people working behind the counter seemed a little more professional and not just friends hanging out? Yes. But for $ 20 bucks a month (I also take other classes) I can kind of let these things go a bit.
Oh– and a thumbs up to Holly as well! I take her 60 minute Cardio Tai Box class and my limbs are like jelly when it’s over– awesome workout and she is great!

I joined Crunch in January of 2014 as part of my New Year Resolution that I swore to myself I would keep this time. Overall, I would say that I am a fan of Crunch Fitness in Paramus. I pay $ 20 a month to join in classes and use the facilities. The Zumba instructors are on time and go for the full hour; none of that «I’m getting tired/​out of music so I’m going to end our class early» business. Also, if they are late, they make up the time i.e., if they are 10 minutes late they go 10 minutes past the class end time. However, in the past 7 months that I’ve been a member it has only happened once and I attend multiple classes a week (3 – 5 classes).
I would have to say that the best asset to Crunch is Sam! She truly is amazing. I take her Pilates reformer class every Wednesday. She really knows what she’s doing and takes care of you. She’s hands on and let’s you know what you’re doing wrong and what to change to do it right! I think this is so important because if you’re allowed to work out without the proper form, you run the risk of injury. It’s also obvious she cares about the equipment. To me, it just shows her passion for what she does. She clearly cares about the quality of her instruction and performance. Sam is also very encouraging, you really do feel motivated to take care of yourself and have confidence that you CAN achieve your goal.
The only thing I have to complain about is that parking can be a problem during what I call «Fitness Rush Hour» around 5 – 7 on the weekdays but there is parking in the lot just across the way. Having to walk a little further isn’t that big of a deal, especially when you’re there to exercise. My only true gripe is when I signed up, I was met by Oscar, a personal trainer. We tried to schedule a time for my free personal training that comes with my membership and to his defense I had a somewhat small window to work with — Monday or Wednesdays after 5pm. He didn’t have any immediate availability and told me that he would call be but he never did.

I’ve been going to crunch for almost 2 years now and I love taking the polities class with Sam! She’s amazing at what she does and really knows her stuff. I’ve seen more changes in my body ever since I started the polities. I recommended everyone to try it, you won’t regret it!

The gym itself is decent. Besides the constant parking problems and beyond terrible staff.
I had nothing but problems at this gym. I signed up for personal training last October with Jacob, who was awful. He would cancel on me at the last minute. I would still go to work out only to find him there at the gym chilling with his baby mama! To top that off, he would still charge my account like we had done the session. After having complained and to find out I wasn’t the only one he was doing this to, he gets fired.
(I also want to note the trainers are only available 9 – 5. So if you have a regular full time job good luck finding any time to work out)
So, I’m then paired with the personal training manager, Oscar. I told oscar I had 3 herniated disks in my neck/​back and needed to be extra careful (this is the exact reason why I wanted PERSONAL training). I worked out with him twice and then he pushes me off to «boot camp class.» Basically just throws me in there. Inevitably, after a few times at boot camp class I end up hurting my back. So I have to stop going.
I’m now so furious and am past the 3 month requirement and I tell Oscar twice in person I want to stop my auto bill. I also texted him AND I have texts from him saying it was cancelled. So now at this point I have over 20 sessions of unused training that is just racking up. Which was another reason I didn’t want to keep getting charged each month.
Low and behold my card was charged again and again. I contacted the gym and was told the store manager Terry would get back to me the next day… she didn’t. So I called two days later and told them I wanted to speak with the store manager, I specifically said NOT Oscar. Of course who do they put on the phone? Oscar. He tells me she’s not in and apologizes to me and says he doesn’t know what’s going on with my account. Hence why I wanted to speak with Terry in the first place. He then promises me up and down I will hear from Terry the next morning. As I’m sure you can predict, I did not get a call from Terry the next morning. In fact when I ended up calling that afternoon she was there and had never even gotten the message to call me!
I was furious, livid, beyond words at this point. She rattled off a bunch of excuses and didn’t even apologize until I said I wanted my whole account canceled, not just personal training.
Do. Not. Come. Here.
The staff at this gym is beyond atrocious. Just spend the extra cash and go to 24 Hour Fitness.

the Pilates program here is top-​notch. Sam will kick your butt and take good care of you, at the same time :)

Gym is cheap and you get what you pay for. If you come in the morning it is clean and not too crowded. If u come at night locker rooms are dirty. They must clean once a day after closing, I never see anyone cleaning.

This gym changed ownership in 2013, and I was a member as this happened. I finally left in January of 2014 since the parking situation was getting too difficult for me to deal with. It’s very hard to find parking here during the busy times — early morning or around 6pm at night.
The gym itself is spacious but nothing to rave about. Much like the parking lot, it’s very busy and waiting for equipment is commonplace. The staff can be very impatient at times and the service is pretty much nonexistent (perhaps they are short-​staffed?) If you like crowded poor quality gyms and can deal with rudeness from both staff and patrons, this is the place for you.

This gym does not have amenities of more expensive gyms but it has the core necessities for a very low price. Members may join one of two tiers: a basic membership and the premium, which includes classes. It gets crowded during peak hours, after work and on weekend mornings. During these times, the adjacent parking lot is available. It is worth noting that weights do not get racked often enough by staff or members. However, overall, this gym is a great value for those seeking the basic gym equipments and/​or an adequate selection of classes.

Was a member here for years when it was World and saw the quality of the gym deteriorate before Crunch took over. Thought it would get better with new owners. All they did was bring in new crappy equipment that is mostly broken or does not function properly and take away the old equipment which was in PERFECT working condition. Who cares if it was old! And no one re-​racks weights either!!! Put your stuff away.
Now on too the cleanliness. Correct me if im wrong but the guys they hire to clean the place, shouldn’t they make sure they wash there hands after they urinate? I watched the same guy do it multiple times over the course of 2 months, both on Sat mornings. I mean come on, gyms are a breeding site for bacteria and germs. And now the people cleaning the equipment are just spreading piss around.
Finally, when I canceled my membership which was month to month, I had to notify them 30 days befote the next billing cycle… fine, fair enough. I was one day past and the front desk said there’s nothing I can do the system. wont allow me to. process it any other way.
Good riddance to this place. If you want a cheap gym whos members have no ettiqute then join here. If you are even semi+ serious about working out then run for your life and join retro or golds.

For $ 10/​month you can get a membership here. They have just about everything I need here. As far as I’ve seen it never gets crazy packed. It does get busy but not to point where I would stop coming.
They do not offer towel service. This is unfortunate because that is something I’ve come to enjoy at other gyms, but if that is what I lose so that I only have to pay $ 10 a month, so be it. The place is very clean and a lot of the equipment is new. I would have liked to see higher quality barbells but those are hard to come by at commercial gyms.
The staff is very nice, so that is a plus. They offer a few different membership options that allow you to get tanning and classes for free but I’ve yet to try either. Overall I like this place primarily because it meets all my needs.
Plenty of free weights? Check. Machines? Check. Locker room? Yup. Great price? Definitely.

You are paying $ 10/​month for the use of this gym. Your expectations do need to match this accordingly.
All the TVs work (As far as I know, the TVs only appear on the elliptical and the big TVs for the cardio in the back).
Many many pieces of equipment were recently replaced. Previously, much of the old equipment was worn and sucky. They actually had to take pretty much a whole business day to move it in.
Staff is very friendly and helpful. I have no problems approaching and staff with questions.
Parking is a bit of a problem. There is this sweet spot between 5−6pm where it can be very hard to find parking. To alleviate it, they allow you to park at a neighboring business after 6pm. On that note, it can be crowded.
Drinks are somewhat more pricey compared to similar places.
The demo classes are fun (Read: you will hurt the next day). I’d consider taking one.
The alternatives locally are Retro down the highway and Gold’s.
If I was paying more, I’d probably knock it down star, but like I said, my expectations need to match what I’m paying.