Huntington Ambulatory Surgery Center

I just had surgery here and no one called me beforehand to discuss billing like it says that they do in the printout. That was red flag number one. Also what facility doesn’t have a nurse on call 24 hours? Or a way to contact your doctor the day of your surgery? I am having an issue and I called but had to leave a message since it was after 6 PM! The after hours operator acknowledged that they make it very difficult for patients to contact their doctors post surgery or any one for that matter! That’s pretty terrible.
My only option is that another doctor in his practice is on call and I’ve already waited for over an hour. I could feel my leg after surgery but now I can feel it at all.
yes it’s clean but it’s like a auto shop for people — so many in and out of there in one day. and the post op information they give you is pretty general and not for your specific procedure (I had an orthopedic procedure and I was given instructions that apply to all orthopedic procedures which are all very different). I’m getting pretty sick of Pasadena healthcare in general. I have had the worst experiences especially when it’s related to the Huntington. I’m gonna switch over to Glendale hospitals. They’re closer anyway. Unbelievable.

I had a procedure here today and was pleased overall with the staff and facilities.
So far I have not had any issues with the billing. A few days before my surgery a nurse contacted me to go over everything including the costs after insurance and I paid the day of (at least for the facilities).
The surgery center overall is very clean and looks rather new. All the rooms I was in were very clean and the medical equipment looked well maintained and modern. The nurses were all very nice to me and attentive and did what they could to make sure I was comfortable. They were also skillful and I had minimal discomfort getting an IV etc. The anesthesiologist Dr. Hart was very kind and patient (more so than a lot of other doctors I’ve seen) and made me feel at ease and comfortable about asking questions.
This surgery center is also very timely as I was seen and treated right on schedule with what they told me ahead of time which I appreciated. One complaint I do have about this place is that unless your doctor has monthly blocked off time at this hospital it can be a long wait to get an appointment here, especially near the end and beginning of the year. I waited over a month and a half and I probably would have had to wait even longer if I hadn’t expressed how upset I was; I finally got an appointment after I complained and my doctors office contacted the hospital supervisor. While it is rather expensive I feel like you get what you pay for and would return if I needed another procedure.

I’m happy to be joining a friend here today (Im her moral support) especially since I’m able to say hi to all the Dr’s and staff I know — I’ve not only worked with them but some happen to be my personal physicians!
I had a general procedure here Dec 2013-​been having surgery since before I was In the business from general to cosmetic so I’ve been around a few blocks and familiar with many facilities specialties.
This place is clean, nice, professional, informative and staff is knowledgeable and friendly.
Most likely if your GP or cosmetic surgeon works in Pasadena they probably have privileges here as well. YaY to field trips !
(If you happen to know a friend of a friend of a friend who knows Koko personally, please be kind to not reveal my personal privacy and or preferences– because I use an alias I don’t want my HIPPA rights violated on personal physicians I choose to use. This Unilocal account strictly voices «Koko’s» opinions as well as provides me insight on local businesses).

My daughter had a procedure her on Thursday. Mary, front desk reception, was friendly and made the sign in process effortless. Dr. Julian-​Wang, OB/​GYN and Dr. Perrera, Anesthesiologist, were wonderful and alleviated my daughter’s anxiety… Katie Dudley, my daughter’s nurse, was helpful and made her feel comfortable and at ease post surgery. The facility is comfortable and clean. They have a Kurig machine up front if you need coffee…
Good job!

Just received a bill for a procedure that my son had at the facility in August 2013. They sort of forgot to bill me last year and 9 months later are catching up — computer changes they said. Unfortunately, the bill is for close to $ 2,000.
It turns out that they do not just bill for the use of their facility. They bill for each procedure that was performed by the doctor (this is on top of the actual doctor fees — just for the use of their facility), i.e. adeneidoctomy $ 3,312 and each eustachean tube $ 4,653.25. It’s a good thing that we have only 2 ears!
I guess what bothers me more than anything is the fact that it’s okay for them to send a bill almost a year later. And, in speaking with their staff and supervisor, Michael Chang, there’s absolutely no apology, no flexibility, nothing at all. As far as he’s concerned, they can bill whenever they want. And, I should be very happy that the insurance company’s negotiated rates are significantly lower and I only have to pay around $ 2,500. It was like talking to a robot. He pretty much even told me that he doesn’t even have to speak to me especially if I’m argumentative (questioning on my end.)
To make matters worse, my son just had another procedure at this facility last week. Should I have known their billing practices and approach, I never would have scheduled it there.
Beware… it’s a pretty and clean facility, but only if you have the big bucks or satisfied your deductible.