I cant believe the level of customer service the front desk has. They are amazing. Being a client of several dentist offices in the past ive never had a good experience. Dr wahedi and his front desk staff make sure your well taken care of with the upmost professionalism. I love this place and look forward to working with them going forward.
Stephanie B.
Place rating: 5 Los Angeles, CA
I am Absolutely Pleased with the level of Care And service I have received from Dr. Wahedi and his office mates. I just moved to the area and have been to this office twice now. First time was a full check up, where he took the time to give me an in depth explanation about myOral health and how to read my X-rays. This made me confident in knowing he wasn’t just trying to «find» things to fix and that he really actually cares and is passionate about what he does for work. The second time was to get my cleaning and some work done. Again, everyone called me by my name, Was super helpful, and the overall energy was contagious. I felt in good hands and very taken care of both times. The girls in the front even took the time to Call me back on a question I had asked but wasn’t expecting a reply for. And after I had some work done, I received a follow up Call to see how I was and what to expect. I honestly am really stoked about being a patient here and am so glad i found them, I was a little worried moving and needing to find a good new dentist.
Lisa l.
Place rating: 5 Novato, CA
I’ve been a patient of Dr. Wahedi for a year now. I am very pleased with the level of care I’ve been given. He is very sensitive to my needs, and does a great job. I recently broke a molar, and the staff fit me in the next day. Dr. Wahedi came in on his day off to see me, and make a temporary crown. The staff is very helpful and professional. They take my insurance, Delta Dental. The new office is a huge improvement, after Dr. Wahedi purchased the practice, he immediately made upgrades. I would recommend my friends and family to Design Dental Smiles and Dr. Wahedi
Dane E.
Place rating: 4 Sonoma, CA
I have been a patient of Dr. Albina Batchaeva for six months now, and I am quite pleased with her work. I have had three twenty-year plus deteriorating crowns replaced and two teeth cleanings. My only complaint is how long it takes for the dental lab that Petaluma Family Dental uses to fabricate the permanent crown: About five weeks, which is more than double the time of any other dentist I have used. Petaluma Family Dental moved to new offices on Professional Drive just before I started using them in February 2014, so I can only comment on that facility. Plenty of parking, new single-story medical complex; no problem there. They have always had me in the chair within 15 minutes of my scheduled appointment. Petaluma Family Dental had a new X-ray imaging system during my last visit that was pretty neat: It looks like a radar gun instead of the gimbal-mounted mad scientist X-ray machine I had always seen before. The real-time imaging is impressive and extremely high quality to my layman’s eyes. The staff is nice, and the cost of the procedures was reviewed with me prior to making the decision to proceed. Of course, when your dentist suggests that an old crown should be replaced, it’s better to do so sooner rather than later. The new ceramic crowns look like real teeth, so slowly my multiple gold crowns are morphing back into non-obvious restorations. I had to change dentists when I retired in January of 2014. I feel fortunate to have found Dr. Batchaeva and Petaluma Family Dental. If they get a faster dental lab, my rating would bump up to five stars. I have received no consideration for writing this review, nor was it requested by Petaluma Family Dental. It will be interesting to see if this positive review gets suppressed by the secret Unilocal algorithm that supposedly finds shill reviews.