Baskin-Robbins Ice Cream & Yogurt

I’ve been going since I was like a kid and love how this place is still around and every time I come in, memory lane hits me. This place will always be the place if I ever want the cappuccino blast or just a regular Oreo cookies and cream ice cream. I also go here for the quarts, their ice cream is just creamy and rich. I just love that I’m still going here after all these years. The employees are great and hard working.
Just a fun chill spot for some ice cream especially with summer on the way.

I created a Unilocal account just to express my love for this store! It’s unfortunate some of the bad experiences others had here because mine couldn’t have been better! I went in for a banana royale with my boyfriend and the two guys working couldn’t have been more fun. I’ve never had an experience like this, the two employees would make jokes and sing along with the radio and just made my day! We found out their names are Matthew and John, highly recommend going here when these two are working!

Today I got a banana sundae that looked extremely tasty, but when I went to take the first bite… A HAIR!!! A big, long black hair mixed in with the ice cream! We hadn’t paid yet so My sister spoke up, because I was too embarrassed and grossed out, and asked her to make me a new one. So not only did she not apologize, she made me a new one and proceeded to charge me for the $ 7 sundae.

Baskin-​Robbins is the best

4 stars for the ice cream, 0 for courtesy and bait and switch.
They continue to advertise free waffle cones even though they don’t have any in store. Also don’t honor coupons. Bottom line is that do not take your kids there if you don’t want to end up with disappointed kids.

If you’re looking to actually be greeted and have someone help you out, look for Kassidy here. She is the ONLY worker out if the 4 that were there that stopped what she was doing and assisted us. The other 3 stood around in a circle talking.
But they did stop to make themselves tea. Oh and by the way– taking off your work shirt BEHIND the counter is extremely unprofessional. Glad I got to see more of you than I wanted, dude.
Awesome service.

My fiancé and I just went in to get some ice cream (obviously) and for 10 minutes we were not greeted nor acknowledged. A line formed after we got there and all 3 guys went to them and ignored us.
Then when we finally get helped the guy that helped us was unfriendly, didn’t smile at us or anything even when I tried to be nice it seemed as if he was blowing that off.
The reason I give 3 stars after that was he became a bit more friendly as we were getting ready to pay, but I had to try hard to get him to smile or be friendly.
Now I get sometime people get stressed but come on.

I have lunar cheesecake and veryberry strawberry. Love ice cream (5 stars) Long wait just 2 person ahead of me but i wait for 20′ (1 star off here).

Try their banana royal I love their service they stay open until their last customer is gone they won’t turn you away if they are close to closing great service I love this place

Service was so good! Although they got rid of peanut butter and chocolate and replaced it with the less appetizing peanut butter and jelly. However the server, randy, was very friendly and accommodating, she attended to us happily although it was very busy. Will definitely come back soon!

**America’s Birthday Cake flavor is yum!**
Short and Sweet review.
I have not been to Baskin-​Robbins in YEARS and decided to go there since I was in the area and I was craving ice cream. We seriously need MORE ice cream shops. Not many near Brea or Fullerton where I’m at mostly. So I strolled on in here one day after stopping by MERELY SWEETS. They have a TON of new flavors now, wow. What I like about this place is that they are very GENEROUS with samples! Many other ice cream shops will give you a sample for a two year old which confused me because I see no toddler with me, it’s just me. I don’t see how a teeny sample would be enough to decide whether the ice cream is really good or not. I don’t get that problem here. And you can sample ALL you want! If they do NOT ask you for a sample, you get FREE ice cream folks. That is right. FREE!
Now I’m kind of sad because they took away the dollar Tuesdays and I’m guessing it’s because that’s only during the winter. The only special going on is that if you came in on the 31^st of August, October, or December, you get a scoop for $ 1.31. So mark your calendars and come on in on that day. Parking is plentiful here. I parked in the parking lot in front of the store, or in back of MERELY SWEETS. Usually when I come here, I get either Chocolate Chip or Oreo Cookies or Chocolate ice cream. The staff here is nice and I felt very welcomed. There’s several tables to sit at. I really love the ice cream cake. If anyone wants to get me an ice cream cake for my birthday, I’d be very happy. :)
Thanks for reading!
~*kenzie*~

Service was definitely not friendly. The person who helped us, Randi, was über unfriendly and seemed even annoyed to have to help us. We ordered a sundae and they didn’t hardly have any fudge left but she thought it was a good idea to give us the curdling dregs from the bottom… why would you do that?! And when we told her we didn’t want it she seemed annoyed. Needless to say we will not be coming back.

Good service. Good ice cream. The end.

Small store. But service friendly. Pistachio Ice Cream! Need I say more?

Nothing amazing about this location. It is on the small side. It is clean and has tasty ice cream. I would rate this a three, but I’m giving it a one star boost because they carry they now carry the Dunkin’ Doughnuts K-​cups. My mother is obsessed with these and up unitl recently your couldn’t get them in California besides internet order. So well played BR.

Love that this location is close to home. We always receive great customer service and the place always sees to be busy. We’ll be back… mostly for the ice cream cakes.

Your normal run of the mill Baskin Robbins. While there is nothing truly amazing here the ice cream is good and the service was equally good. If you are just looking for a simply quick scoop of ice cream this is a good choice especially if you really want ice cream rather than something like frozen yogurt.

Ice cream is totally good, its never really to busy so I never had a problem there. Place is clean, people are always very friendly never rude. Only reason it got 3 stars instead of 5 is because 2 scoops of icecream in a cup cost about $ 5.00. Thats nuts! lol So i dont find myself comming her as often as I would like, but the ice cream rocks. just not 5 dollar rocks.

The only reason I give this a three star rating is because of its location. It’s a pretty small building and it gets really crowded during ANY promotion or even the typical busy times.
I used to come here multiple times a week during high school since it was so close. My favorite things to order are shakes, usually chocolate chip or cookie’s and cream. Most of the time the shakes come out fine (nice and thick) but some of the baristas (?) make them really watery. Service is always friendly and quick even when during the heavy crowds. These guys know how to handle the pressure.