Kwik Kar Ohio 121

Clean facility, great bagels, always fresh, employees are always smiling and very helpful …

They aren’t the cheapest on the block but they are quick and don’t try to pressure sell on all of the extras. I appreciate that a lot.

Horrible do not come here.
Last time I came they were all about customer service. I tried to use the Kwik car coupon showing them it on my phone like last time and they said no. I explained how they were so great last time so couldn’t understand the change.
I explained it must be an error and I asked for a number to call the gm or manager and they would not give me one. I asked if I could email the coupon and they could print and they said no. They said Jason the owner doesn’t allow coupons. They made it sound like he was a tyrant. I was on my lunch break and passed brakes plus, Firestone, and Walmart to get here due to my last awesome experience. I did get the service due to time restraint but I will never come back.
They refused to do the right thing and basically stole $ 5 dollars from me. I know it us not much but it is still my money I worked for.

Waited 20 mins for an inspection and handed my keys to the manager. After the first 20 mins elapsed, another customer walked in and immediately received service. I asked why I was skipped and did NOT receive an apology and was told by the manager I handed my keys to that he wasn’t aware I was waiting.

Went about 11:15am, and it was very Kwik! In and out in about 15 minutes, but did cost around $ 50 for the basic oil change.

Very bad service. They damaged my car by stripping the oil pan plug, forcing me to spend up to $ 500 for a new oil pan. They put the wrong oil in the car after being a customer for several years. They failed an inspection that another service shop passed.