The Window Washer

Trevor and his team of expert window washers left our two-​story home sparkling and clean. We were delighted with their service, which sets a very high bar for all service industry providers.
They were prompt, efficient, polite, courteous, and left the premises perfectly clean. They cleaned our screens, all interior and exterior windows, doors and mirrors, as well as our gutters.
We were delighted with their service, price (great value for the money!) and expertise.
We highly recommend this team of excellent window washers and will look forward to having them work on our windows again and again. They truly let the «light into our lives» and earned our highest recommendation!
Great job!

As a real estate broker, I need to make sure my client’s homes look the absolute best before they go on the market. Part of the process is making sure the windows are nice and clean to let as much light into the home as possible. I have used The Window Washer many times and have always had a great experience. The most recent home I sold was a three story monster with some very high windows. It was no problem to them at all. They were there within 2 days of my call with some very long ladders doing the job like it was no biggie. Efficient, clean, economical and very nice people to work with. I recommend them highly.

We’ve been using The Window
for the last 16+ years … Still owned and operated by Trevor — a super nice guy! Never a disappointment, always on time or early, professional, courteous employees. Highly recommend them for the cleanest windows you’ll ever have!

My windows have never looked better. I made an appointment with ease. I only had to wait a week to be placed on the schedule and I think that’s great. The men arrived at my house and I had not returned from dropping my kids off at school. They began working on the outside and were very efficient because by the time I arrived they had completed a large portion of the job. Upon my arrival, they began the work inside. They were incredibly professional and very respectful of my household. The windows, screens and sills were cleaned and have never looked better. I am thrilled with the wonderful job they did and look forward to using them again in the future.

WOW! These guys were AMAZING! They showed up right on time, and were so professional. They cleaned my windows inside and out, removed the screens, etc. all within two hours. My windows are so clean it doesn’t even look like there is any glass! I would HIGHLY RECOMMEND THIS COMPANY… you won’t be disappointed. trust me!

I wish I could give zero stars to this company. We used them in 2011 to put up Christmas lights on our house. We went ahead and purchased all of the lights from them because they told us if we purchased them then we would be able re-​use the lights the next year and then we would only need to pay for them to install the lights. Seemed like a great idea, so of course that’s what we did. Well, I got a call last week from someone in their office and they told me that they changed their policies and they will no longer install any lights that were purchased from their company! Are you kidding me!!! We spent all of that money to purchase the lights because you assured us it was a better deal to purchase them and save money for the next year. And now you say you wont put them up. And we have no other choice but to rent the lights from you now! What a bunch of BULL!!! This company is run by a bunch of thieves and they have taken advantage of their customers.
I went ahead and contacted another company to install our lights this year, and the guy told me they have received countless calls from people in the same position as me. I am appalled that The Window Washer would risk loosing so many customers. After all the money we spent last year because we were assured it was the best way to go for the coming years, I would think they would at least attempt to keep us as customers by going ahead and installing our lights for this year. But no. The lady on the phone flat out told me that is NOT an option.
Well, I have no doubt that they will be loosing a ton of customers this year. As far as I am concerned, any company who treats their customers like this doesn’t deserve to stay in business.

We had an incredible experience with this company! It’s sad to say, but we had not cleaned our windows since we moved into our house 7 years ago. To top it off my husband is a carpenter and does a lot of work at home, so our windows and screens were very dusty. When I got home, I couldn’t believe how amazing the windows looked. In fact, my husband and I were saying that our view has entirely changed. I had a great experience booking my appointment (got me in the very next day). They understood I have a toddler that naps during the day, so offered to do her room last. All in all great customer service and results. Will be back!

i used this company to put up lights in the backyard where i live. from the initial phone call, they were courteous and professional. the gentleman they sent out for the install showed up a couple of minutes early, which i appreciated. he was professional and pleasant and did a good job. i was pleased i chose the company for the light installation… peace and blessings.

I was so disappointed in the window wash service I received from The Window Washer company. I live in the San Fernando Valley in LA County and used their local service. I work from home so by the time I was available to look at the windows I wish I would have walked around the house before signing off that the work was complete. I live and learn. I have a bay window & there was tons of dirt that was still on the top of the window and now very spotted. There was dirt and filth on the window sills and grime from their work that wasn’t cleaned off. Drapes were pulled off their hooks. Guests were over that weekend & some knew that the windows were getting cleaned. They thought that I had postponed the service because the inside and outsides were spotted. My housekeeper commented on the work too. I was embarrassed & disgusted that I paid for this service. I had used their rain gutter cleaning service in the months before & I was so pleased. Considering their name is The Window Washer — I had high expectations but I was wrong. When I got billed I called their head office and told them of my disappointment. They said they would let the manager that was on site know about the work being unsatisfactory. I can’t imagine that a mgr was one that was here doing the work. I would have suspected better. I would not recommend this place for window washing at all. They responded that for my troubles I would get a discount on future work from them. I don’t plan on using them anymore so that doesn’t do any good. RUN!

I wanted to use them for holiday lighting… however, they never called me back after repeated messages and emails I left! horrible customer service! I ended up finding another company, The Christmas Light Pros, who did an amazing job… I recommend them for holiday lighting.

Our windows are clean and I think the price was fair. But I wasn’t entirely pleased with our service. My thoughts:
Pros:
— The gals on the phone were very helpful and offered a thorough description of the service they offer
— The owner stopped by during the job and was very friendly and understanding of my concerns
— They worked quickly, good sized team
— They arrived on time
Cons:
— One of the guys came to our door eating his sandwich and talking with his mouth full. It didn’t really bother me, but it didn’t seem very professional.
— Over the phone, I was told that all the work could be done from the exterior, so I wasn’t expecting them to enter the house. However, the guy begged me to allow them to remove screens from inside to save time. We had other stuff going on inside the house, so I was reluctant. But it was a really warm day, so I gave in. Then while removing screens in our bedroom, one of the guys proceeded to STEP on our bedroom pillows with his dirty sneakers. Not cool.
— We have three sliding glass doors. They removed the screens for cleaning. After they had left, we had discovered that they did not bother putting the screen doors back correctly. We were unable to open/​close any of the three screen doors. One of the doors was jammed in the tracks incorrectly and was difficult to fix.
— To reach some of the windows, they had to step in our planters, which I can understand. However, they made a mess of the bark and left it all over the driveway and walkway.
Like I said, the windows are really clean. But next time I’ll probably try someone else.

The Window Washers are really great! We have used them two years in a row on our building in San Francisco. Super nice, quality work, very fair pricing. The owner showed up with his «guys» right on time the morning of the job. They were really quick and didn’t complain about all the cobwebs I asked them to clear off our window sills =)
I would recommend them to friends and family.

These guys do a great job at a fair price. We’ve got a challenging set of windows on a steep slope and they bring all the gear they need and do the job with a great attitude. Have used them twice, will absolutely use them again!