Islander Inn

I had a horrible experience the first time I stayed at The Islander but I gave it another shot based on location. Our stay there made for a disgusting and ridiculously expensive trip. First and foremost, the cost of the rooms… We were charged a $ 200 hold for each of the 3 rooms we had, plus an extra person fee plus a rollaway bed fee, plus the resort tax on the room. I stayed in Hawaii this year for far cheaper than the Islander. Second, the cleanliness… there was a bag of Cheetos on our floor when we first walked in. There was mold on both the bathroom wall and ALL over the shower curtain and the carpet was wet. Complaining to the front desk got us nowhere. One of the days we were there we had no working shower and a plumber in the bathroom all afternoon so we couldn’t even use the toilet. Lastly, the $ 200 hold they put on each room for damages? Ya we didn’t get that back. We’ve since contacted the resort several times about that fee (which they told us would be released within 72 hours) and no one would get back to us. I highly recommend staying elsewhere. This place is a dump.

BEWARE!!! My friends and I stayed at The Islander Inn in August. Despite the rude customer service upon arrival and absolutely disgusting room conditions, which included a broken shower that flooded the bathroom and having to leave the room for over an hour to get fixed, we were not refunded our $ 200 deposit. After three attempts to find out why, I was finally able to speak with a manager. The manager informed me that the housekeeper reported vomit on the sheets and towels. I know beyond a shadow of a doubt this was not true! I’m beyond frustrated that I can not prove it and had to choke up the $ 200. My friends and I will NEVER stay here again!

My favorite spot to say when I come to Put-​In-​Bay! Your close walking distance to all the main spots on the Island! The amenities are the best! The pools are the best! The room has always been clean and welcoming! The staff is always friendly! Looking forward to many more years at the Islander Inn and PIB!

If I could give this ZERO stars, I would! This hotel is disgusting! My husband and I had our wedding on PIB and stayed at this hotel. We bought two rooms –one for us and one for my parents. My parents room had ants and the door was broken, so they couldn’t lock their hotel door. Our room was described as a «King-​sized Jacuzzi suite»! Ha! We have a King size bed and this was NOT! Also, only ONE outlet worked in our room. Our TV was from the early 1900’s –of which we never did find the remote to. Our room smelled of stale water and moth-​balls. With it being our wedding weekend, it was very important to stay in contact with our friends, family and guests. However, neither of us had cell phone reception in the room. So, our guests would call our hotel room with no success. So, they then called the front desk to call the hotel room, but, SURPRISE– no answer either! Hmmmm, well, we found out too late that our hotel room phone was broke!!! The owner, Tim Niese, own many businesses on the island, including T&J Smokehouse, Splash Bar, Level 2, and the Niagara event center! With that said, he has the money to make this place a REAL «resort», as it says in the name. It’s really sad that he chooses to let it get so gross and still charge the «resort» prices. This hotel is the worst hotel I have ever stayed at in my entire life! Please DO NOT STAY HERE! Right next door is Harriet House-​this family owned hotel is kept clean and cozy for all their guests! They take great pride in their business and it shows! I would recommend staying there or at one of the cute Bed and Breakfast’s!

Shame on you Mr. Tim Niese (Owner) For the sake of brevity, do not stay at this «resort.» I don’t know how it could be called a resort anyway. There were stained sheets and carpets. Bugs in spider webs. Mold on the shower curtain, a broken chair on the porch and the «resort pool» everyone was swimming in had a pump that did not work, the management was notified and the manager responded, «I should have closed it but I didn’t.» They then used a skimmer to skim out debris in the pool. I spent over $ 200.00 for one night and would have rather slept in my car. I have slept in way cleaner motels for ¼th the amount of money. Disgusting.