Access Key & Security

UPDATED! READ THIS BEFORE YOU EVEN THINK ABOUT CALLING THESE JAMOKES!!!
The owner of this business, Sam, wrote me and didn’t ask me how to fix the problem I had. He wrote me and ACCUSED me of working for another locksmith and claimed I used someone else. I have screen shots of our conversation so you can read everything this joker said to me.
I told him I’d pull up my phone records to prove to him I called him and used his place. In the meantime he changed the number they have listed on Unilocal so it wouldn’t match with my phone records. HOWEVER they didn’t change it on google and I have a screenshot of that. Please look in the photos and see all this.
My tech never gave me a receipt after I paid cash, but I have no interest in calling somewhere 3 times in the span of an hour and leaving a fake Unilocal review.
Here’s my initial review as well:
DON’T USE!!!
I wish I would have read Sarah’s review since it’s the most recent, instead of just looking at the 4 star rating.
I accidentally locked my keys inside my running car with a cart full of groceries still in the cart. I also had my infant baby with me, luckily she was not in the car.
I called and asked if they unlocked cars, they said yes and they said they could be there in 15 – 30 minutes. I’m totally cool with that. The business was less than 2 miles away from where I was.
I also mentioned I had my baby with me and my groceries outside.
Luckily for me it was only 85 instead of 100 out like normal. That was my only saving grace…
I called at 2:05pm… I then called back at 3:05pm and they supposedly radioed the tech and informed me he was turning onto the street where I was…
10 minutes later the tech called my cell phone and told me he was turning onto the street I was on.
So it took an hour and fifteen minutes of me standing in a parking lot WITH A BABY for these yokels to arrive.
I paid cash, still tipped $ 15 on a $ 45 bill, and then called back to talk to a manager about my spoiled groceries. I was shuffled around on hold for 20 minutes until someone just took my number and said I’d receive a call back. It’s now Friday, the event happened Monday, and I never heard anything from anyone.
They also bent the door on my car and didn’t bother fixing it.
Hopefully this doesn’t sound too negative, I don’t wanna be like that but this place just didn’t communicate anything to me or let me know that they were going to be late. Sucks to suck sometimes.

Locked myself out of my home office and they were they first and only company to return my frantic calls. I was able to make my meeting in time due to a speedy and prompt service from Hofi. Would highly recommend them!

These people suck i called and they told me they will be there in 15min and 15 mins turn into 3hrs i called back and they told me i never made an appointment so i called back again and then told me they cant make a key after they told me they could so i asked them why didnt they call me to let me know and they said thr2y bib but they really didnt and they made me late for work DONT CALL OR USE THESE PEOPLE UNPROFESSIONAL!!!

I accidentally locked my keys in the trunk of my car while putting my bags in my car. I’ve always had spare keys but not this time. I grabbed the yellow pages that I never use and found this place. Talk about good advertising. Whole page advertising, 24 hour service and with a picture of a women locked out her car plus a BBB association label.
I called and they had a mobile service on my side of town that was doing another job. The guy over the phone was nice and said it would be 30 minutes till he got to me. The fee was $ 45.00 cash or $ 49.95 credit. The guy arrived exactly in 30 minutes. I was shocked. It took him less then 10 minutes to get into my car. Even more shocked what he used. It didn’t hurt my car or leave any evidence it was pried open. He was a professional. This definitely was not His first rodeo.
I was just glad I could do the rest of errands for the day. It turned out to be a really good day thanks to this company. They even can make spare keys for your car. That’s something I need to look into.

I was stranded in San Antonio after the tumblers in my civic ignition decided they didn’t want to work anymore. I had to pull out my ignition assembly and remove the worn out tumblers. I took the assembly to access key to get new tumblers installed instead of paying Honda $ 600 for a new ignition assembly and probably another $ 200 for a new key and get it programmed. They got the new tumblers in and reassembled for a reasonable $ 75 and got it done in an hour.
All the staff are friendly and made me feel valued as a customer. I’ve had bad experiences with other locksmiths who jerk you around knowing you’re at their mercy. Now I’m able to get back home.
Thanks guys!

Had an issue where my key wouldn’t turn in the ignition. So my car was stuck in the grocery store parking lot. Called the dealer who wanted me to have it towed to them, wait a few days for the parts to come in, and cough up $ 400 – 600 depending on what the exact problem was. Called Access and they knew what was I talking about right away. Made an appointment to meet to meet someone at my car, Jesse was not only early, but fixed it super fast and was able to repair my current parts, rather than having to buy new ones. Whole thing cost less than $ 200 and only took about 30 minutes. Will definitely use their service again if I’m ever in need.