R&D Pest Services, Inc.

San Diego, United States

4.6

20 reviews

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Telephone:
+1 858-487-4779
Website:
www.rdpest.com
Address:
11956 Bernardo Plaza Dr Ste 523, San Diego, CA, 92128
at Bernardo Center Dr
Rancho Bernardo
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Description

Specialties

At R&D Pest Services, Inc., our professionally trained team has been solving our customers’ pest problems with effective solutions since 1988!

Locally owned and family operated, we’ve developed an incredible reputation for pest control and have even won the Angie’s List Super Service Award for our great customer satisfaction record. Founders Rick Ellis and Dave Fox both have their degrees and research experience in chemistry and the study of insects, helping to make them uniquely qualified to create innovative solutions for your pest problems. We’re passionate about being a «green» company — using just the right amount of chemical treatments to get the job done the first time without making your environment toxic. Our technicians combine baits, traps, and other alternative methods to help get your ant, spider, or even rodent problem under control. In fact, we can solve many pest problems like pantry moths or beetles without any pesticide at all! Ask about our «Outside Only» approach to solving ant invasions!

When it comes to your home or office, you deserve the best care when it comes to pest control — a job that’s done right the first time and in the least invasive manner possible. Trust the professionals at R&D Pest Services, Inc. to take care of your pest problems quickly and effectively!

History

Established in 1988.

For over 25 years, R&D Pest Services Inc. has been on the leading edge of low-​impact and highly effective solutions to pest problems. We’ve pioneered the «Outside Only» approach, custom-​designed backpack sprayers, and a variety of green solutions. In that time, we’ve even earned the Angie’s List Super Service Award thanks to our incredible commitment to customer satisfaction. We look forward to many more years of helping to solve your pest problems in the least-​invasive manner possible!

Meet the Business Owner

Rick E.

Business Owner

Rick Ellis and his co-​founder Dave Fox both received their degrees from University of California in both chemistry and entomology (the study of insects). Their level of expertise is unique for the industry and they’ve been able to pass on their understanding of the subject to the R&D Pest Services, Inc. technicians. In fact, every technician is licensed and trained to carefully diagnose and handle a customer’s unique pest control needs. Rick and his R&D Pest Services, Inc. team will take care of your pest issues effectively!

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20 reviews of R&D Pest Services, Inc.

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Place rating: 5
San Diego, CA
After reading the great reviews and researching a few other places, I decided to give this company a try. We had a major ant problem at our house. It was not just during the summer, but the crept up throughout the year and REALLY BAD in the summer. We thought it was due to not sealing our floors properly or crumbs that my kids left around. When we found ants crawling out of cupboards, bathtubs, closets, floors and all over, it really gets the best of you. Dave was the person who initially serviced our place. He told us that it would take a few days after he sprayed and we would eventually see no more ants. We signed up for plan where they come every other month and it includes unlimited services in between if we ever had a problem. After that first visit, we’ve never really seen an ant in between months. My kids throw crumbs down and we leave food out and there’s not a single ant. I feel so confident in this company. I also love that they don’t spray inside at all, which is important to me. They come and do their thing and the ants stay away. Matthew is now the person who services our home and I’ve never seen him, but he’ll give me a call the day before to tell me he’s coming and then I’ll get the invoice. It’s seamless! I always thought «why pay for someone to get rid of ants?» but those sprays they sell at home depot don’t work. It smells and is bad for you and your kids. These guys know what they are doing and it’s also safe. I highly recommend them!
Place rating: 5
San Diego, CA
I have been a customer for several years. Very affordable and reliable. Marco is amazing. He knows everything about pests and critters. He responds promptly to my calls and on those rare occasions I need an additional spray between services, he arranges to do so immediately. I have referred two of my friends who are now customers as well. Great company!
Place rating: 3
Tucson, AZ
It“s no mistake, I am not surprised that you could not find me in your records. Your techs could not find my home on a regular basis as well.
Place rating: 3
San Diego, CA
I am not surprised that you could nor find me in your records. Your techs could not consistently find my home. I don’t need or want a refund from you as you would probably mail it to the wrong home.
Place rating: 5
San Diego, CA
Overall 4.5 stars. We started using them last summer when we were infested with ants. I HATE bugs! Their initial treatment you get a discount (see their website for details) and they have various plans. I do the bi-​monthly because it includes free in-​between sprays if there are problems.
All ants are gone and if I ever need additional spraying, I just text Matt and he comes within the week. Great service. Plus they just spray the outside (even on initial treatment).
The reason I gave 4.5 stars is that I still have spiders and they don’t have online bill pay. Whenever I call to pay my bill it’s their answering service and it’s hit or miss with them.
But I still love R&D and refer them to everyone! If they can just get rid of the big, nasty spiders it’s all good lol.
Place rating: 5
San Diego, CA
Extremely satisfied with R&D. Dave was very accommodating and worked around my full-​time schedule in order to take care of the ant/​spider problem in our home within a timely manner. He arrived on time, had exceptional customer service, and made sure to thoroughly inform and update me of every service he was providing.
Place rating: 5
San Diego, CA
We called R&D to help us with an ant problem that was taking over the yard! The ants are gone! amazing. No contract is great. I called and got a call back within a few hours and they were able to come out within a day. Great customer service and they arrived when they said they would. Highly recommend!!!
Place rating: 5
La Jolla, CA
We used the service for the first time a couple of weeks ago. Customer service was great, and Dave arrived on time for the appointment. We have had lots of ants for the last several years (inside but mostly outside), but our past experiences with pest companies did not solve the problem. Dave was very knowledgeable and professional, and remarked that he had never seen so many ants around a house! By the time he left, the ants were gone and they have not reappeared since! I consider this a small miracle. We plan to have him come back every 2 months to make sure the ants don’t reappear. Highly recommend this company!
Place rating: 5
Oceanside, CA
Highly Recommend them. Everyone I have dealt with is very professional and friendly. Always make contact with me to let me know they are here and to see if I have any areas of concerns. I have the bimonthly service so I don’t have to think about calling them for an appointment.
Place rating: 4
Escondido, CA
I hate having to use chemicals, but the ant problem at our house was so bad – inside and out – and these guys were so careful. No chemicals in my home, and a fast-​drying treatment outside, and they stay away from my veggie garden. A bi-​monthly visit keeps up ant-​free and the fast drying solution stays off my dog’s paws.
Place rating: 5
San Diego, CA
I have been using R&D Pest Services for the past year since we moved to San Diego. I have been very satisfied with their services. Both Mark and Dave are very professional. They come over when it’s due for services. I don’t have to call to schedule an appointment!
They are also very knowledgeable about pests and always address my questions or concerns very thoroughly with scientifically based evidence. I also like their ant control method — they only spray outside, not inside the house. The treatment has been very effective. I haven’t seen another ant inside the house since I started using their services. Highly recommended!
Place rating: 5
San Diego, CA
I have used R & D Pest Services for almost 3 years now & have been very happy with their service. I have them come to my house every two months & have not had any problems with insects or critters since they started. They watch carefully for spiders (my own particular fear & dislike!) and treat any sign of them. I highly recommend their service.
Place rating: 5
San Diego, CA
Too easy!!! After our initial meeting they took care of everything else. Other than paying our bill the only other interaction we have with them is if we happen to be home or come home while they are taking care of our property. We have not had any pest issues either. Great guys, but they are virtually invisible as they try not to impact your day with their work. They will get the job done and you barely know they are there. Awesome.
Place rating: 5
Las Vegas, NV
I’ve been using R&D since we got into our new house in San Marcos. Couldn’t have been happier with the service. Since bringing them on we’ve had no insects in the house or in the backyard. Love not having a contract and can call them whenever we need service.
Place rating: 5
Gloucester, MA
I have been using R&D pest service for over a year now. They are consistently great! Dave services our area and comes every 3 months. He is friendly and efficient. He always remembers to lock our gate and gets the job done. He is knowledgable and great at what he does.
Place rating: 2
San Diego, CA
Tried contacting the company at 0800 this morning. I spoke to either a David or Damon that was not knowledgeable and he stated that he’ll have a tech that services my area callback in an hr. It has now been 6 hrs with no callback. I want to give this company the benefit of the doubt but this is ridiculous. I left another message with their receptionist an hr ago to come to the same issue. I thought this would be the company to give a chance based on reviews, so far customer service of info and timeliness of call is a failure.
Place rating: 5
San Diego, CA
We have been using R&D at one of our rental properties for over 5 years. No problems with pests anymore. They recommended going to a bi-​monthly treatment plan without us asking. We now have pests at our own house in La Jolla. Of course we called Dave and he came by, assessed the problem, sprayed for ants, removed a bunch of wasp nests and explained exactly what to expect.
He seems more like a good friend rather than a contractor. Highly recommend their services.
Place rating: 5
Holtsville, NY
We just moved to the area, and one morning woke up with ant and they just kept coming back. I have never had to deal with ant before so, of course I was worried about the ant’s, and the expense. We called R&D, and they came out the same day, with not extra charge. Everyone we spoke with from the answering service, to David and then finally with Marco (Technician) was professional and easy to speak with. Marco did the job quick and so far no issues and everything they use has no odor and is safe, which make me happy being a mom and having the kids around the kitchen area and patio all the time. I highly recommend them! Most affordable and great service in SD!
PS. I really appreciated the thank you card they sent in the mail a few days later. Great touch!
Place rating: 5
Poway, CA
I called R&D as my previous service provider stopped answer their phone and my wife kept getting spider bites even after spraying several times.
I called and someone answered right away. They connected me with a tech to help my problem and I was surprised how fast they were able to spray my house. He was very accomidating to my work schedule and even adjusted the time the same day so I could let him in the house.
Jay showed up earlier than my appointment and was very friendly. He presented me with the information for the chemicals he would be using, unlike my previous company. Spraying around the house, he made sure to hit every spot and check for any future problems.
They are available to spray if I have any future problems and payment was a breeze.
I’ll update if I see a decrease in service but so far so good!
Place rating: 5
San Diego, CA
We had ants coming to the home via mysterious and unknown venues, that has ended thanks to regular care from R&D Pest Services. Dave was on call and came over at the time of our inside infestations to take care of business. We sure needed the help, had one time where the kid’s bathroom was covered in a biblical amount of ants — it was unbelievable!
We haven’t seen an ant inside for 9 months — unheard of in San Diego!
Since Dave has been caring for our home and yard, the spiders have disappeared! We used to have webs outside over everything — such a relief when you sit down in an outside chair to know it isn’t already occupied!
Above all, they are friendly, take pride in their work, and do a great job. Highly recommended! Love that they are a local business too!